The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 147 reviews
Rated 5 out of 5 stars
The Best Washer.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have done a lot of research and bought the Top of the Line of LG Top Loader Washer.
What a joke clothes Stayed Dirty!!
This Washer is the Best on the Market!
Absolutely amazing!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Regret not buying local and wasting the money on a Geek Squad warranty. The initial installer left with the machine screeching and said it would resolve after a few uses. It completely stopped working after 3 uses. Runs for about 5 seconds and shuts off. Called Geek Squad and they sent a tech out who couldn't fix it and sent me back to Best Buy support. Geek Squad, even with my warranty, routed me back to the manufacturer. Now I'm waiting another week for Electrolux to send a tech out.
Thank you for reaching out and sharing your experience with us, Allison. We sincerely apologize for the inconvenience and frustration you've encountered with your appliance and the service process so far. We understand how disappointing it can be to invest in a warranty and support services only to face ongoing issues and delays.
It’s particularly concerning to hear that your machine has stopped working after just a few uses and that the initial technician was unable to resolve the problem. We recognize how essential it is for your appliance to function properly, and we truly regret any inconvenience this situation has caused you. You can connect with us through our Live Chat service available on Electrolux.com, where our support staff is ready to assist you in real-time. Alternatively, you may call us at 1-877-435-3287. Our customer service hours are Monday through Friday, from 8:30 am to 8:00 pm EST. We are committed to ensuring your issue is addressed promptly and effectively. - Maria
Rated 5 out of 5 stars
Always Bet on Best Buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a review of Best Buy’s Customer Service Experience as my appliance will be delivered ina couple of days.
Best Buy’s Customer Service Experience is best in class!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second dryer from Electrolux. Our first dryer lasted us 12 years without any problem. This new dryer is more advanced and is serving us well. Excellent products produced by Electrolux.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality!! Love this washer. Clothes have never come out so clean. Very efficient, uses less water and electricity. I highly recommend looking at these washer and dryers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great. I bought a machine at bestbuy outlet open box and on warehouse they supposed to get a damage on machine and next week I got delivered a brand new inside the box
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Dryer was slightly dented on arrival, but had it installed since the old one got hauled away. Makes a terrible noise when running, and waiting for a replacement. The Dryer is backordered and will take 45 days to replace. Best Buy was very helpful in the process and provided a temp replacement with another dryer until the Electrolux can be replaced.
Hi, We're extremely sorry for your experience with your dryer. We're happy to learn that Best Buy was there to assist you in this matter. Should you have any additional concerns, feel free to call us at 877-435-3287 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Rated 5 out of 5 stars
Finally a dryer that dries towels
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the best dryer we have owned. Dries towels without having to run them multible times. Better than the LG