The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
Rated 1 out of 5 stars
Elgato Facecam
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted the Facecam Pro to test however not a single Bestbuy had this item so I went with the standard version. I ended up returning this device as the quality of the image was weak in comparison to other devices. The 1080p limitations made me regret the device almost immediately as you could clearly see quality was not great.
It was easy to setup with my Elgato Teleprompter however I ended up buying a better camera.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a content creator, mainly in aviation based educational content, and this was supposed to be the camera that pointed at my controls on my simulator while teaching during stream and making videos, I go to use it one day within two weeks of buying it, and the image is super dark and green when I say super dark, you could barely make out that the camera was even on no matter what I did in the settings
Hi there, sorry to hear about that. If you cannot get an exchange, Facecam MK.2 has a 2-year warranty, and we can help you troubleshoot or look into a replacement. Please reach out to our support team at elgato.com/help to get started. -James
Rated 1 out of 5 stars
Dead on arrival
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received broken. Had some lose parts floating around inside of the camera.