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Customer Ratings & Reviews

Ematic - PBS Kids Playtime Pad - 7" - Tablet - 16GB - Green/Blue-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 502 reviews

77%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 53 Reviews
  • Rating: 1 out of 5 stars

    Don't.

    Posted
    SassyButTrue

    After stupidly purchasing a tablet from Walmart, I went to Best Buy to find a better one. My son loves peppa pig and most importantly curiois George. So I thought I'd give it a try. There's my second mistake. First of all, the kids mode is a joke. Second, it asks you to verify. If you don't it will lock your tablet. I have verified multiple times, even called the help line to make sure I was doing it right after it STILL kept popping up that I hadn't verified. It continues to pop up after I verify. Which is annoying. The worst part is, the battery. We take 8 hour trips, I don't expect it to last that long. But after 20 minutes of driving I near the "low battery" sound from him watching Daniel tiger. I will be putting this where it belongs, where all electronics go to perish. PBS, congrats on making a terrible tablet, not quite as bad as Walmarts, but not much better.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    You get what you pay for...

    Posted
    TheIneffable

    Yes, Its cheap and PBS is awesome, but this is one of the flimsiest kids tabs on the market. The bumper is insufficient in my opinion. It should cover the entire tablet. We bought ours and it was very buggy. Crashing programs, parent's mode did not function properly, and here is where I would really advise against this product...very poor tech support. There are never any managers available "ever", they are on "leave", so they call you back. The warehouse will use any excuse to charge you an additional $60 to send you a replacement. Keep in mind, we bought this tablet on May 6, 2017. However, the problems we were having are not covered under the warranty. Shocking!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    only 1 star bc I can't leave zero stars

    Posted
    ALillian

    This product worked fine for about 2 months. Although it is very complicated to set up parental controls.. Also some of the preloaded apps allow kids to get on Youtube without any filtering. After about 2 mos it was only good for about 45 mins of play. Then it started blacking out or only showing the screen about 4 mins or so before it blacked out. I contacted the company and the replacement warranty is only good for 190 days. After that time you must pay $45 for another one. The Emantics rep in customer service told me the tablet is designed for about 6 mos of use because it's a "children's tablet". DO NOT WASTE YOUR MONEY!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Customer support is a joke

    Posted
    Heather78

    First of all, after a year, the tablet only works when it's constantly plugged in. Second of all, after just over a year, the battery inside expanded, and the back came off. The back now won't go on, and the screen is now cracked. It did this when it was in air conditioning. Now my son is out of a tablet, and we are out the money! Customer service just told me "oh well".

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Device

    Posted
    coloncinti
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lets start with the poor wifi connection . Tablet constantly freezes up do to very bad wifi connection. I had this tablet for barely over a month and was down to 1 hour battery life. I sent to manufacturer with full warranty intact back in August for a replacement and now 3 months later still no tablet. This company has the worst customer service. Ive tried to follow up numerous times for my replacement but get nothing but excuses. I would avoid purchasing if I were you.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not impressed

    Posted
    Tablet
    • My Best Buy® Elite MemberElite Member

    Bought 2 about a year ago for my boys (2 & 6). Didn't work well to start...but since they don't get much tablet time...was sufficient. Went to turn on the youngest's and the battery was 4" think, popped the case apart!! Oldest's only works when plugged in and only some of the time. Warranty doesn't even cover the battery. Wish I would have just bought 2 better quality ones.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    slow would describe this item.

    Posted
    momof4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    not very touch sensative, screen only 5 days old, looks 5 years old. SLOW processor. great idea, great color and marketing, good games - if only they worked well. Works out of wifi, but it is poor. Even in wifi, it still needs a parent sitting right there to work through the kinks. Just spend the extra money and go with an IPAD. It's so worth it. I want to return mine, and I also paid $30 for the two year warranty. Now I'm out $100 total.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    CMR82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought this tablet would be a good idea for my 2 year old son, who loves our iPads and iPhones. It is totally a piece of junk, operating system is poor and the whole interface needs work. It is very confusing for even me, the games are boring, the touch screen doesn't respond well, and sound quality isn't great. Battery life is short and requires constant charging. All in all, my son uses my iPhone over his tablet daily. I would not recommend this to anyone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    SWOLLEN BATTERY!

    Posted
    SRM1
    • My Best Buy® MemberMember

    My daughter received this in Feb of 2018 and eight months later the battery almost burst. I say almost because the battery didn't tear open, but is really swollen. This caused the two tablet pieces to break apart. Heads up--- the product warranty is only for 180 days from the date of purchase. Not worth the money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad product

    Posted
    Revusup
    • My Best Buy® MemberMember

    Bought this for 2 year old. Battery was fine at 1st lasted few hour..after few months drains within minutes. Repeatedly turns off or freezes. Apps are poor quailty. Did hard reset to try to fix issues. This is total junk. Nothing worked. Don't waste your money. Will be buying him something else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible!

    Posted
    Shelby

    I bought 2 of these, one for each kid. They are HORRIBLE!!!! My daughters won’t keep a charge, it literally dies as soon as you unplug it even when it shows 100% battery. My sons is constantly wiping out all of his games and has to be set up all over again like a new tablet. These were the biggest waste of money EVER!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Waste of money

    Posted
    Momof3

    I bought this for my 4 year old who loves PBS KIDS and was highly disappointed. It started acting up and within a few days the whole system crashed. We tried rebooting it and and resetting the whole system and nothing worked. There was nothing downloaded and all my son did was watch videos. I will be bringing this back to get a refund.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't purchase

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This item was more expensive than the sprout cubby, and is in my opinion a lesser product. This tablet constantly had issues with app approval and loading in the childs software. This loading issue makes the tablet unusable most times requiring a restart, which didn't always resolve the issue. Battery also did not last more than a couple of hours.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth it

    Posted
    Yepitsme
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    His thing worked only for the first week or two, then started going slow and glitching. Tried to return it at 15 days and realized it only came with a 14 day return policy. Had to buy a Samsung galaxy tab to replace it, and no issues with the samsung.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible Battery Life

    Posted
    ApROY33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first this tablet seemed great. However, I noticed the battery life was nowhere near the life that was stated. Barely lasted an hour. Plus it was very slow at operating. There were no additional apps downloaded onto the pad other than what was preprogrammed into it. Do not buy

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Issues outta the box

    Posted
    GeoSwan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wow, where do I start? Problems setting this thing up right out of the box. The set up didn't even follow the directions that came with it....once it was finally set up (6 hours later) this thing would just keep resetting itself (rebooting). Returned this pain in my butt to the store and got my money back and bought a kids kindle fire.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Won’t turn on

    Posted
    Disgruntledparent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for my son, opened it to set up and wouldn’t turn on completely. Called customer support and they wouldn’t help either. Couldn’t do more than hit reset button on back and hope it would work, didn’t. Don’t waste money on this.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth it

    Posted
    Centhia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The tablets was purchased got my 3 year old son, the tablet worked semi well during church the day after it was purchased, the battery drained after 3 hours of use and the tablet never turned back on. Returned it immediately to the store and was informed that many other customers returned theirs too due to dissatisfaction.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth it

    Posted
    Geny

    This tablet is horrible, first it takes like 15 mins to turn on & it wont stay charged it has to be plugged up all the time for my son to be able to use it & to top it off the kids mode stopped working. This is my second tablet & they both do the same thing. Waste of money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst tablet ever

    Posted
    Bruno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this tablet for my son for Christmas present and it didn’t work took it back to the store and the new one only work good for a couple of months after that the battery would not hold the charge

    No, I would not recommend this to a friend