Customer Ratings & Reviews
- Model:
- V11H978020
- |
- SKU:
- 6444702
Customer reviews
Rating 4.6 out of 5 stars with 315 reviews
(315 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Pro EX9240 projector's picture quality, brightness, and ease of setup. Many also appreciate its wireless connectivity and the multiple input options, including HDMI. While some users noted the fan can be audible, the overall positive feedback highlights its value for home theater use. The projector's lightweight design and reasonable price point are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
noisy bad picture but it's bright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a home theater projector, it's a portable presentation projector. You're getting a loud but bright projector that has bad picture quality for movies. In fact, the only real selling point is that you can do presentations in full lit rooms. I've used less bright projectors for over a decade and unless you're unwilling to pull down the window shade, you're going to be fine, even watching mid afternoon football games. The actual reviews show that the picture quality is kinda bad for watching entertainment instead of powerpoints. So, if you want to watch movies, you should head to some more reviews or at least start searching in the home entertainment projector section. This also doesn't have a lens shift. Epson also got rid of their easy Keystone feature which was a fun way to fit the image in your screen. TBH the new, alleged auto keystone feature doesn't even seem to work. I think a lot of people impressed with this are just impressed with projectors in general. Some of the one sentence reviews are like "picture good"...no, the tones, depth, sharpness are all sub par. Again, don't trust any review for a projector that doesn't describe how the picture actually looks. Other things to consider, this has the inputs and power outlet on the back, not the side. Something to consider. The fan is loud, like real loud, so your ears are paying a price for all those lumens. Even eco mode is giving me a headache. It's also not that easy to review, the user interface is a step down from previous generations of Epson projectors. Here, I included a review from a magazine that actually compares projectors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Epson projector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This projector lasted the least amount of time out of all I've purchased over years. After just 11 months of use the bulb failed as well as the auto iris function. Not good.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BradP, thanks for taking the time to post a review. We are sorry you aren’t completely satisfied. Your Epson Pro EX9240 includes a 1- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Rated 1 out of 5 stars
Decent picture quality, terrible audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this ancient device. Good luck trying to connect any external audio. How am I buying a projector in 2023 and it doesnt have blue tooth. Feels like this was made 20 years ago. Staff didnt know crap about projectors. Just do your research online.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crazy beep on eco mode
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after much trouble shooting with epson, had to return this after just a day. notice many others with various epson model, experienced same issue. epson doesn toffer any solution. now moved onto benq benq has rude customer service, but at least my new 4k benq works!
No, I would not recommend this to a friendRated 1 out of 5 stars
unfortunate features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was charged a restocking fee to return. Unfortunately did not have the feature I needed
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid this ancient device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is fine. Audio is horrible....built in speakers are essentially useless outdoors and the device can't be connected to bluetooth or other speakers. Software feels like the 1980's Not worth a nickel
No, I would not recommend this to a friendRated 1 out of 5 stars
epson 2projector review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had it less than a month and it has problems it didnt have as good of picture as i thought it should i have to take it back
No, I would not recommend this to a friendRated 1 out of 5 stars
Done with Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just terrible erroneous advice from electronics dept. Bought an Espon EX9240 and a sound bar for blue tooth. Guy said simple hook-up. Not possible. The EX9249 doesn't have blue tooth. Went to store to get the wire. They said this will work but didn't have 25 ft length. Went somewhere else and got it. Didn't work. Bought somehting on Amazon. Didn't work. Wasted hours. The staff is poorly trained and just don't care. Now I stuck with the projector because I threw away the box because I tried to blue tooth it a couple days later. Just a horrible experience dealing with incompetent people who just don't care.
No, I would not recommend this to a friendRated 1 out of 5 stars
EX9240 Wireless Projection - Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless operation does not work properly. When attempting to project a movie, AUDIO and VIDEO are badly out of sync., Epson support has no solution for this problem.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JoelS, we appreciate your feedback on the Epson Pro EX9240 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/EX-Series/Epson-Pro-EX9240/s/SPT_V11H978020#questions. Your projector also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team












