Customer Ratings & Reviews
- Model:
- T8414J21
- SKU:
- 6476326
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, night vision, and pan and tilt functionality. The price point, straightforward setup, AI detection, storage options, and privacy mode also receive positive feedback. However, some customers have reported issues with inconsistent motion detection and connectivity. Additionally, a few users have noted a clicking noise in low-light conditions.
This summary was generated by AI based on customer reviews.
Good camera, minor problem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works as expected, had a difficult time getting the memory card formatted. After a number of tries it finally formatted.
I would recommend this to a friendDecent camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality. Like that it tracks when there's movement. I didnt realize make aure you have sd card or pay them for storage. Setup was a pain in the lower half. Took 8 trys to get it to connect to wifi.
I would recommend this to a friend- Cons mentioned:Motion detection
Constant clicking when off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works great, however when you have motion detection turned off it seems to still be on. Whenever I walk by the camera it makes a clicking noise like it's detecting me walking by, so I put a cloth over it so it wouldn't detect me, so then it just starter consistently clicking about every 5 seconds. Why would it do that when motion detection is turned off?
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not the best Eufy product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good. Not the best Eufy product. It don’t seem to say in the position I set it to.
No, I would not recommend this to a friendSimple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is perfect for home. It swivels when you turn the view. Easy to connect with my phone.
I would recommend this to a friendHVAC Service tech.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t bought anything from Best Buy that I did not love , something’s are better than others as we all know, I think my daughter is in awe and love of the drone and what all it can do
I would recommend this to a friendGreat little camera!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little camera, just what I need it! I can see it on my phone, gives me a piece of mind;) thank you!!
I would recommend this to a friendA Lot of Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for those who take care of their aging parents. It allows you to keep a close eye on them when not in the same room as them.
I would recommend this to a friendI love the features, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving it 5 stars because of what it is supposed to do, I so much wanted this to work inside my home, but even with customer service assistance at Eufy we never got it to set up and work. I was so disappointed....
No, I would not recommend this to a friend- Cons mentioned:Motion detection
Way too sensitive!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera to provide some home security and also monitor my pet while out of the home. It took some time to start seeing the issues this camera has and I'm now past the return window so I wanted to share what I experienced. The major flaw that I experienced was that the motion sensing was way too sensitive even at the lowest setting. It would alert us of movement every time the shadow of a tree blowing in the wind was coming through the window, a car drove by at night. I tried setting up activity zones but the light coming through the windows would always be somewhere in the zone throughout the day. The other part of the detection which recognizes humans gave false alarms as well. It would recognize shapes of light or shadows as human as well as my pet if it looked at the camera. Enabling the alert for all other motion was out of the question because it would alert for motion every minute. Needless to say this camera is useless to me. I have had good experiences with other Eufy products so I would just say be careful with how you plan to use this device.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- Please narrow the activity zone if set up. Steps: Devices>motion detection>activity zone.
- Please decrease the sensitivity. Steps: Devices>motion detection>sensitivity level（type）
- Please choose the optimal surveillance working mode. Steps: Devices> power manager>working mode
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera does its job well. The fact that it will follow motion is nice. I have it watching my front door when I’m gone.
I would recommend this to a friendA good camera for indoors.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are seeking an indoor security camera, I would recommend the eufy indoor camera as a suitable option for your needs.
I would recommend this to a friend- Cons mentioned:Connectivity
Does NOT support 5ghz WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new router, now the cameras won't work with 5ghz wifi. Even though the router is configured for 2.4 and 5, it will no longer connect, record, or anything else. Useless. There's $150 +tax down the drain. I'm sending the other two I recently got back!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected]. Our customer service team is always ready to help you and are eager to help you fix the issue.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great indoor camera to add to my other eufy products, don’t like the fact that privacy mode don’t work if you have it set to a schedule and just want to turn on privacy mode for a while
I would recommend this to a friendNice little Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the auto tracking when motion is detect and it follows the person, do need to have SD card one was not included like some of their other products but they sync with the home base and works really well
I would recommend this to a friendehh i didn’t do nothing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera is good when it works mine stopped working out of nowhere i have t hold the cable in for it to power on
No, I would not recommend this to a friendVery impressive. Incredible for the money .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt expect much for the money. This little gem really impressed me. Ive had lots of systems in the past. This literally 5 min to set up. Featured packed and no need for a monthly plan. So simple. Highly recomend .
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great easy camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use. Bo fees or subscription. Great quality picture. Get an SD card for storage
I would recommend this to a friend Looks like Eevaa from Wall-E
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connects to the base for added memory, now subscription fee, it's AI powered, and you can pan it through the App!
I would recommend this to a friend- Pros mentioned:Camera quality
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geo-fence is hit or miss, alarm goes off on me when I arrive at home.Geo fense is set to small but it varies when it thinks you are out of the geofence, from a quater of a mike to 2 or 3 miles. Camera is cheap, price, quality of build is very good. i guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
