Customers are pleased with the Solo Smart Lock's ease of use, simple installation, and intuitive app. Many appreciate the auto-lock feature and reliable Wi-Fi connectivity for remote access. Positive feedback also highlights the lock's security features and overall build quality. However, some users note that battery life could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Eufy Solo Smart Lock WiFi deadbolt with App/Keypad
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and use lock. Perfect big button features that do not appear to wear, We love the ease of use!
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 5 out of 5 stars
Great smart lock for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy, easy to install, and easy app setup. Bought this to replace existing basic deadbolt from new construction home. Install was a breeze and included manual was straightforward. Longest part was updating the lock after install.
Took a few tries to make sure both pieces were level, but wasn't something you need someone else for. Connected to Wi-Fi, and then Alexa. It's nice knowing I can unlock/lock my door from afar. Would definitely recommend!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product. The ability to unlock the door with my phone frees up my hands for other things when I’m coming home with packages.
I would recommend this to a friend
Pros mentioned:
Installation
Cons mentioned:
Battery life
Rated 5 out of 5 stars
eufy smart lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The eufy Solo Smart lock works as described.
Installation and setup was relatively straight forward.
eufy application can be easily setup for "family & guests" access.
Note: batteries did run low relatively quickly, 1 1/2 months. Believe cause of short battery life due to extra lock calibrations & lock tests by family.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Pros mentioned:
Auto lock, Ease of use
Rated 5 out of 5 stars
Great dead bolt.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great deadbolt for a great price. Notifies you when it’s unlocked. I’ve had it for a few months and haven’t had any issues.
I love the built in Wi-Fi feature that allows us to lock or unlock when away.
I like the auto lock feature as well.
This was very east to set up also.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
Good start.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great. Was easy to instal. I love the black design. Using the app was a bit getting used to but after a few tries it was easy to understand. I'm still trying to understand the different modes.
I would recommend this to a friend
Rated 5 out of 5 stars
Winter winner.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We live in an extremely cold environment and had other smart locks not work when it got chilly. This lock works, because most of the components are located inside the door it works great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy for 2nd home
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install. Easy to use app. Great security. I love the ease of creating a random code for the time frame i set for workers to come in when we arent there.
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 5 out of 5 stars
Happy Customer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! It works great and I only have positive feedback. It automatically lock after u shut the door..
I would recommend this to a friend
Rated 5 out of 5 stars
Great lock!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Smart Lock. Not only do I have access via Wi-Fi, and Bluetooth, but there’s a physical key if I need it. The battery life is good.
I would recommend this to a friend
Pros mentioned:
Ease of use, Installation
Rated 5 out of 5 stars
Would purchase again
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using for my shot term rental and have no complaints. Easy to use and easy to install.
I would recommend this to a friend
Pros mentioned:
App, Ease of use
Rated 5 out of 5 stars
Eufy lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing item easy to setup works well no issues, easy to use interface with app
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Easy Installation, works great. Best Buy was fast to ship.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! we are happy with the item. it works well
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product good quality easy-to-use and understand
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Very convenient
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a strong liking for it… but what we didn’t know….iT DRAINS BATTERIES!!! Like buy the best, most expensive batteries, or else you will be changing batteries weekly.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
Please let us know the following: 1) If you have enabled the Auto-lock function? 2) Please tell us more details about your daily usage scenario, such as do you keep the door open for more than 3 minutes after opening it; how many times per day of this? 3) The number of times per day to open and close the lock. 4) How long does it take for the smart lock to run out of the battery? The mode of your battery, such as Duracell Optimum AA Batteries .
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Rated 4 out of 5 stars
Good product, bad cable design
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been a week since I installed the lock and has worked flawlessly. The gripe I have is that it took a little longer than it should to install.
I was pretty much done in 5 minutes installing it EXCEPT that darn cable routed thru the key hole became pain in the neck to properly flush the plate that gets screwed to the outside lock with the inside lock. I was about to return since I did not want to damage the cable. However my patience paid off after 10-15 min of struggle.
Anyone who is purchasing it, must know that the cable whick comes thru the keyhole is stiff and can get damaged if not properly in place.
I would recommend this to a friend
Rated 3 out of 5 stars
Works okay!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works okay, but it does go in and out a lot. Sometimes when im away from hime i can not connect to it and have problems letting people in which is why i bought it.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best home Deadbolt
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sleek, buttons are very nice to use. Very responsive. Works very smoothly with the Wi-Fi at the house. Very friendly to use. Especially for my not techy parents.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to install, very nice design overall
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! The Family loves it and we haven't had to use a key since we bought it. They all have codes and even my 7yr old has his own code.