Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 508 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi Video Doorbell's amazing video quality and ease of use. Many also appreciate its good battery life and super easy installation. Some customers have noted concerns regarding motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 508 reviews
  • Rated 4 out of 5 stars

    Doorbell hard to remove using pin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pin you use to release the doorbell in order to charge it is very hard to do. It snaps back on easily but is hard to pop off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Does what it is expected to do

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says and it was easy to install and setup. It operate with both battery and wire. Surprising how long it lasts with just battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    door camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door Bell. The picture is clear. Easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read what your system can connect to

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0We were unaware which doorbell system was the one we needed. So we purchased this one thinking the white plug in would go in our upstairs hallway (just like the hardwired one we removed) But this specific piece would NOT connect to our homebase. the doorbell connected immediately. Went into details with what is supported by our homebase and found this specific 2 piece is not compatible for our system. We returned them and purchased just the video doorbell and its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality excellent works very well the perfect sound does not struggle to install it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ding Dong

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install! And great quality videos! You can buy this as it is and just use the plug in door bell or you can attach it to the rest of your eufy devices and have the doorbell come out of the home base. I really like the fact that when the door bell rings it rings on my phone as well so even if I’m at work I know someone is at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Eufy doorbell. The image is crystal clear, & captures so much of an area view. We love that it has a doorbell chime, & AI face recognition! So cool!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    rn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to install and use, better quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell and camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is a base for the camera and the doorbell speaker itself.. This is useful especially when the Eufy homebase is not close enough for the doorbell to reach it.. So you plug in the doorbell chime close enough to the doorbell device and everything works perfectly! The camera on this is a 2k video camera that really looks amazing. With all kinds of detection it sends an alert to your phone right away when it detects movement so that you can get right to your camera and see what's going on and then possibly speak with the person at your door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera! Good quality and gives us peace of mind when we are gone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice quality video. it does miss some of human motion notification some time but without any subscription its pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting to buy a video doorbell for a while, but didn’t want to pay a monthly fee. I am so pleased that the Eufy has local storage and no monthly fee! The video quality is great and it was easy to install. Just what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell option with no monthly fee

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, there's no [mandatory] monthly fee with Eufy. This 2K doorbell camera was a great buy and I couldn't be happier with it. It was very easy to set up and I chose to use the battery option but I will eventually change it to wired since this option isn't difficult and I use the camera on "high surveillance" mode which drains the battery more, making the battery "only" last a couple of months between charges. Now I have a Homebase 3, GarageCam, bedside Eufy Safe, and S340 to add to the Eufy list and enjoy them all. I don't pay a monthly fee since all my videos are stored locally and I manage my storage personally. Otherwise, if you're lazy you can always pay extra to have someone else store your videos on a cloud service but it's super easy to just delete old videos you don't need straight from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. The doorbell works perfectly, and the picture is crystal clear. Very easy to install and kink to a smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. It was a little complicated to share with other family members but we figured it out

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best camera ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sell security systems for a living, and I can tell you everybody that I sell these doorbell cameras too they rave about how clear they are. As well as that they hardly ever disconnect from the homes WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    really good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really great quality video doorbell and the images are very clear to see. sound is very good as well and for the affordable price i may purchase another for my back door in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Eufy Security wireless doorbell.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pictures are great, wireless bell sound very loud, only problem is that I am not able to go back to see past events, will be calling Eufy customer for assistance. Other that works great, when you don't have doorbell,

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best product for lock and video doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy intallation and excellent video quality, no subscription needed. Planning to buy more for back door and basement door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and quality is great. Easy to install.

    I would recommend this to a friend
Sponsored