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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 52 reviews

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54%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and rapid fire features of the Biohazard Master Mod V3 Wireless Controller for Xbox One. However, some customers reported issues with the controller's quality, including durability and finish concerns. The programming process also received mixed reviews, with some users finding it challenging. A few users experienced problems with the controller's modifications not functioning as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 1 out of 5 stars

    I am sad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been told several times by friends that this product is amazing! So i went to best buy, (The nearest one being in Colorado) and bought me this fantastic looking controller, but i was deceived by the looks! I got home a few hours after purchasing and put in my COD, also broke out my new controller, upon taking out of the box, i fiddled with it to get used to it, the triggers would not move, they were stuck. So i took it back to best buy (Another 5 hour trip *sigh*) and someone fixed it up for me, so i was happy spent another 30 bucks to have someone fix it and got back home, triggers worked and all that, but i get into my game and decide to try out the mods, followed the instructions and they wouldn't work, i even called my friend who also has one, but build one from the site, and had him see if i was doing it wrong, surely enough i was doing it right, it just didn't work at all! I am very dissapointed!!!! I threw the controller in the garbage, because i could not use it, only bought this controller because i needed a new one and decided to try something new, I should have just bought a brand new stock one from GameStop or something :/

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hi,

      We apologize deeply for your frustration. Without more information we can't identify what the issue could be. If you could gives us a call at 877.880.3845 we'd be happy to run a few tests with you over the phone to identify what the issue could be. We would love to get this issue taken care of. Please call us at your earliest convenience between 9am to 5pm, Monday through Friday. Thank you very much and have a great day.

      Best regards,
      Evil Controllers EvilControllers

  • Rated 1 out of 5 stars

    Product needs work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these controllers and exchanged only to run into the same problem. My sons where very disappointed as they were birthday gifts. The first set had something that sounded like a screw or small piece of plastic flopping around inside it, turned out something from the right trigger button must had fallen out as it had zero resistance when pulled. In addition to that issue when I attempted to program the fire rate, following the provided instructions, it made the controller fire non stop with out touching the trigger button. The only way to stop it was to pull the batteries that were new. When the batteries were replaced and the mod, any mod for that matter, was turned back on it did it again. The controller also did not permit a factory reset so they had to be returned. This also happened with the second set I exchanged them for. I did call evil controller and no one answered. I am dissappointed with the product, lack of tech support though I understand they are a small company and hope they do read this to fix the problem. Should I ever end up with these controllers again and find they work as stated I will readjust my review until then I can not even give them one star as I have yet to have a working set. You got one as it was a requirement to post.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hello,

      Thank you for your feedback. We are very sorry to hear about the
      issues you are having and for any frustration this has caused. This is an
      exceptionally curious issue. We believe it may have to do with how you are
      configuring your gameplay mods. We would be more than happy to resolve this for you.
      We have not received a voicemail from anybody with this issue, so that may be
      why you were not contacted. If we do not answer immediately it's possible our lines are busy, please leave us a message with your contact information.

      If you still have the controllers, we
      would ask that you please give us a call during our normal business
      hours so that we may promptly take care of this for you. Again, we are
      very sorry about the mishap but we would love to make it right and get
      you two perfectly functioning Evil Controllers as well as schedule a tech call with one of our technicians.
      They could guide you through the set up process. Please let us know how you would like to proceed. Have a wonderful holiday!

      Best regards,
      Evil Controllers
      877.880.3845EvilControllers

  • Cons mentioned:
    Mod

    Rated 1 out of 5 stars

    Don't Waste your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this controller today. What a huge let down. It worked the first time I tried it, but as soon as I shut down my Xbox and came back later on to play that when all the problems started. The 2 leds would continue to blink and and my controller would rapid fire on it's on without me touching the controller. Anytime I tried to to change a mod the right led would shut off and the left led would stay on with no response to any mods. The instructions that come with this controller are very poor, and the customer support just as poor. It would be nice if they had a troubleshooting guide or even a forum on their page. Just think about it real hard before you purchase this. $129.00 is a lot for a controller that doesn't work properly.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hello Pestilence,

      Thank you for your feedback. We do apologize for the issues that you are having and would be more than happy to resolve this with you. It sounds as though the controller you received may have been damaged in shipment, which would explain the technical issues. If you would not mind contacting us during our normal business hours we will promptly have this taken care of and get a perfectly functional Evil Controller in your hands ASAP. Thank you for your understanding and have a great day.

      Evil Controllers
      877.880.3845EvilControllers

  • Rated 1 out of 5 stars

    Avoid if you enjoy playing online.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my account banned for using this product. They fail to mention that using modded third party items violates the Terms of Service for Xbox Live and the End User License Agreement.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hi Hot Juicy Pie,

      Getting banned from Xbox Live is a serious issue. I hope you can reach out to us at 877.880.3845. We have been in business for over 7 years and none of our products have ever gotten a player banned from Xbox Live or the PlayStation Network. If you could give us a call and explain your situation that would help shed some light regarding your issue. We’d appreciate any and all information you could provide us regarding this issue. In the past Evil Controllers has been personally invited to the Xbox campus to test out new hardware, we have a positive relationship with Microsoft. Best, Carlos EvilControllers

  • Rated 5 out of 5 stars

    LOVE THIS CONTROLLER !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband and he loves it. I am so glad to have come across this fantastic controller. Thanks, Evil Controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after my evil ps4 controller broke 4 days after purchase. This controller did not work straight out of the box. Stay away.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Roguestatus,

      Thank you for your feedback. We're very sorry to hear that you have had this issue, it is certainly unusual for you to have had this issue with one unit, let alone two. We would be more than happy to resolve this right away and get a working Evil Controller in your hands. Please reach out to us at your soonest convenience so that we can have this resolved. We are open 9:00 AM - 5:00 PM MST. We hope that you have a great day and that you give us the opportunity to make this right.

      Best regards,
      Evil Controllers
      877.880.3845 EvilControllers

  • Rated 5 out of 5 stars

    This is a great controller!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to get this controller please remember that you might need some experience with modded controllers because is complicated but I'm ok with modded controllers but it still took me 10 minutes to figure it out, but the time being it was worth it. It's a good controller and if you want to get a modded controller for the Xbox one its really good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend purchased me this controller and gave it to me as an early christmas gift, unfortunately we will be returning this tomorrow. Out of the box the L trigger on the controller was "grinding" and the guide to set up the Mods was not descriptive enough. Ten minutes into playing i was constantly laying down and my gun would not stop firing. I'm a pretty patient person, but i didn't have the patience to figure this controller out.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hello,

      We apologize immensely for the trigger issue you are experiencing. Our controllers all go through an extensive 18-point quality assurance inspection to make sure that these issues do not occur. We very much appreciate your feedback and ask that you give us the opportunity to make this right. If you would not mind contacting customer service at
      877.880.3845 you could speak with a representative that can resolve your issue. They can also walk you step-by-step through the process of using the Master Mod features and ensure that your mods are properly set up. Again, we do appreciate your feedback, please do not hesitate to contact us at your soonest convenience so we can have this promptly resolved. Thank you very much and have a great day.

      Best,
      Evil ControllersEvilControllers

  • Rated 2 out of 5 stars

    Not convinced.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not convinced about the controller. It's hard to figure out and it doesn't really give you too much of an advantage like it says.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hello, Ivan

      Thank you for your feedback. We are very sorry to hear that you are not fully satisfied with your purchase. We would be happy to assist you with your controller, make sure that you are properly set up and answer any questions you might have. Please feel free to contact customer service at your convenience, we can be reached at 877.880.3845. We hope to hear from you soon. Thank you very much for your business and have a great day.

      Best regards,
      Evil ControllersEvilControllers

  • Rated 2 out of 5 stars

    Cool Controller with Flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work as advertised... Glitches, and issues when playing Duty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and must for games like destiny and call of duty advanced warfare! I didn"t experience any problems with this product. Nice color and finish! I just purchased one for my PS4. Thanks again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of junk. Does not work, too hard to figure out, would not recommend this.

    No, I would not recommend this to a friend
    • Brand response from Evil Controllers Expert
      Posted .

      Hi Nexulos

      We sincerely apologize for your frustrations regarding the issues you are having. We would be happy to assist you in any way. We could help you set up your mods and we can answer any questions you have. Our controllers are well received within the industry and we stand by our products 100% so we would love to assist you so that you can appreciate the full value and potential of your controller.

      You can reach us Monday – Friday from 9am to 5pm MST at 877.880.3845. Please don’t hesitate to reach out.

      Best,
      Evil ControllersEvilControllers

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