Customer Ratings & Reviews

So slick looking. Easy to use. Features are great. Fitbits version of an Apple Watch. Battery is amazing. I've had it since Christmas (today being 1/20/23 and I've charged it maybe 3 times.

Originally I had the Fitbit Versa but then upgraded to the Galaxy Watch Active 2 in September 2019 as I wanted the ECG plus other "smartwatch" features that were missing from the Versa. 12 months later (this past week) Samsung rolled out the ECG feature but you need a Samsung Galaxy phone to use it. I have a Pixel 3XL and that was not an option for me. Fitbit was always the most comfortable to watch to wear to bed for me. The Sense has all the sensors you want and more. It's a shame that the Blood Oxygen and Skin Temperature only work at night when you're sleeping but hopefully Fitbit will review that option soon. ECG is coming in October which is good. Hopefully that update also includes the functionality for the speaker to receive calls directly on the watch and Google Assistant too. The Fitbit App still needs working on pairing and updating software on the watch (buggy still) but as far as data goes, the app is very good and detailed. Fitbit Premium is something I never had so I'm not sure what other perks come with that (ill activate the 6 month premium trial just to see) but from what others are saying you need the $9.95 monthly plan to see some more detailed information for sleeping and such. Hopefully you don't need the Premium Service to view ECG. If you have an Android phone, this is a good alternative to a Samsung Watch or Wear OS. If you have an iPhone, get an Apple Watch plain and simple. Great display, good build quality, a lot of features and stylish too. Give it a try. *Once Fitbit updates some of the missing features that were not activated at launch and fixes some bugs, this will be a 5 star watch.

Purchased on sale and the first smart watch I've owned. It tracks steps with general accuracy, GPS tracks reasonably well on walks and runs, and heart rate monitor is in the area of actual bpm. Battery life is good for a few days of average wear before needing to be charged. No watch face has everything I want, so compromises have to be made in the selection.

Had a galaxy 2 and then a 4 but the 4 no longer works with iPhone. Apple Watch was too expensive. So I thought I try this. Half the price and to my surprise still takes phone calls, controls your music and does everything else I need. Counts steps, miles, stairs, heart rate even does an ekg and body mass. Easy to use and charges quickly for the whole week. Even monitors your sleep cycles and rem plus a whole lot of other stuff. Worth the buy and half the price.

This watch has been a great addition to my everyday life. it allows me to do everything from tracking my steps, heartbeat, and even call! It is honestly a really good watch, very customizable. As a college student, this watch really helps me make sure I am still active while being in class all day. It really motivates me to be active and it helps me make sure I reach my daily step goals. The design is also very nice and the band it comes with is fairly comfortable for everyday wear. Overall great watch for any fitness guru or just everyday productivity. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided with products free of charge and may have received nominal compensation.

I've owned several Fitbit trackers over the years. I just upgraded from the charge 4 to this. I like the display much better and the features. Being able to make and answer calls from the watch is a plus. I do not use the music feature. I have a Pandora account but you need to upgrade your membership to use it with the sense, no thanks. It auto tracks workouts or you can select from several options before you start your workout. I did not like the band that it came with and quickly upgraded to a Sport band. Battery life is a little disappointing as it only last about 4 days. They give you a free premium membership for 6 months so I will lose some features when that runs out, but overall I am satisfied with this purchase and its definitely an upgrade from the Charge 4.

Love this watch. It does everything I want a fitness tracker smart watch to do and it's battery lasts a decently long time, even after having it for over a year. I switched to a Samsung Galaxy Watch because I got one for free with a cellphone upgrade I did and I can make calls and texts with it and I like the looks of it sliiiightly more, but I still really liked the Fitbit Sense and am most likely going to buy another Fitbit when my Samsung wears out.

I got the best fitbit!! It has a tracjer monitor your sleep, track your steps,tell you how many calories you’ve burned, heart reta tracker, and offer you tips on how to improve your daily acticvities. And the good thing is its waterproof and the battery life span if good for 6days.

Love the way it looks. Eady to read and battery life is excellent.

I've had several FitBits over the years, of varying levels, and I've had some smartwatches of varying levels as well. I've found that there are certain features I really want and love from FitBits, and that I don't always need all the features of a full smartwatch. The Sense is a great bridge between the two. It could definitely use more and better apps, but it has the ones I really need, which is the important thing. The integration with Google Home is a lifesaver and a half. The battery life is all right — comparable to the Versas and other smartwatches, but might be a shocker if you're coming off a Charge or something. I really only charge mine while I get around in the morning and when I'm getting ready for bed, and that's more than enough. The only downsides are the side button and the watch bands. I kept accidentally activating it just by bending my hand and having it contact the button. So instead, I turned on the "press twice for shortcuts" and that's worked fine since. The watch bands are all right, but the mechanism keeping them in place seems a little weak to me. I'm worried about the longevity of it. I've a band unlock itself from the watch already, and while it was a 3rd party band, the plastic bit at the end wasn't appreciably different from the official FitBit bands. However, I will say that this happened while the band was loosely secured, not tightened down as it should have been, and I'd been moving in such a way that I could have triggered the unlocking mechanism. Possibly this was user error — but, in the end, this is also something I've never had to worry about with past FitBits. The advanced health monitoring in the Sense more than make up for those small issues, and was the entire reason I upgraded from my Versa. So, 4 stars instead of 5, but worth it in my opinion.

This is a replacement for my Versa which ended up getting a cracked corner of the screen. Excellent replacement ... pretty much the same display as the Versa. I could not believe how long the charge on the battery lasts. The very first charge lasted 12 days. Now that I'm using it more it goes 9 to 10 days. I had originally bought the Samsung 4 Classic but did not like it ... larger, heavy, more expensive, and a much shorter battery life. I'm glad I returned it and got the Sense. I rated it down 1 star because of the band. I had ordered a few through Fitbit until I got one I liked. The bands are way too expensive from Fitbit but they were very good on returns.

This is a great watch, but I don't like the battery life all the time. Sometimes it disconnects randomly from my Bluetooth, and I don't like how it randomly switches icons around. The call quality isn't great and notifications are hit or miss, but it does what it needs to do. I swim in it and powerlift and It tells me my steps, sleeping patterns, and tracks my heart which is all the things I wanted it to do, so i say it's a good buy, but do your research on what you want!

Works well.. sometimes it is hard to connect to my phone. Have to reboot both. Bands that come with them caused irritation on wrists. Had to buy after market bands.

So far i love the watch this is a upgrade from my last fibit. Comfortable and not to heavy. Set was no issues. I did notice sometimes it wouldn't sync with the app but that was a simple shut phone off and on. Am very active and it helps me meet my goals i set. If i had to choose again i would chosen them again.

This is a great watch and I absolutely love it. I had to return the first one I purchased because it wasn’t working properly. The invisible touch button on the side of the watch was stuck and was just draining The battery. Since I returned it and exchanged it for a new one it has been working great and the battery last significantly longer. One of the feature I really like is the fact that if you misplaced your phone you can make it ring from the watch

This one is much better than the older models of the FitBit that I have used. The display is user friendly and bright. It is also, based on what I've been told from someone with the 2, just as good and much cheaper. Lots of extra features including pay and phone use.

Works really well. Does not have to be charged very much and you can wear at all times. Did take a minute to figure out how to sync and stay synced with iPhone.

So far it is a great little watch, The setup and update does take 20-30 min. to get going, but as a fitbit smartwatch goes that is actually a very good time compared to the easy setup and update for the lesser Fitbit products, I had no issues pairing with my iphone 11 or apple tablet on iOS 14 and so far my only complaint is that the watch went from an actual button to a touch button and I prefer the actual button it does seem easier to get access to your home screen though. as far as charging the Sense just clips on the a small charger compared to the Versa 2 where you have to clip the watch to the top of the charger I do wish the watch faces for the SPO2 reading you have to have a specific face and there really isnt a good looking one that you can use, also there isnt a whole lot of band options as they are not interchangeable like the Versa lite/Versa 2 and the Versa SE, Those would be my only complaint with this new watch.

I forget that I'm wearing it, it's so lightweight and smooth. What I don't like is the connectivity issues for displaying my texts and emails. Sometimes they comes in hours after they have happened or it stops working and I need to force restart the watch. Other than that it does what it's meant to and it's Wonderful

Had both a Fitbit and an Apple Watch; went back to to the Fitbit; could not stand the limited charge time on the Apple Watch; plus I love the health portlet that tracks all of my health measures...