Customer Ratings & Reviews
- Model:
- FFTR1425VW
- SKU:
- 6365352
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the reasonable price and the convenient size of the 13.9 Cu. Ft. Top-Freezer Refrigerator. Customers appreciate the excellent customer service and are happy with their purchase. They find the size to be perfect for their needs, whether it's for a small home or an apartment.
This summary was generated by AI based on customer reviews.
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery people were excellent. The refrigerator does what I wanted it to do.
I would recommend this to a friendright size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.timely delivery----very careful instaltion--------set up very efficient
I would recommend this to a friendWay more room than 13.9 Cu. Ft.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made. Frigidaire is just a solid brand name for appliances.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience with best buy ,easy to order and it was delivered when it was supposed to be. Delivery driver was very helpful.
I would recommend this to a friend Stopped working in less than a month trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beyond horrible. We have been jsimg it for less than a month and neither fridge or freezer works. I have never seen a fridge break so quickly. Frigidaire takes their sweet time, over a week later the technician basically tells us the fridge is a lemon. Called Frigidaire, they operare just like the fridge, trash. They think we will wait 2 weeks for a new fridge. Proceed at your own risk but I definitely will not be buying this fridge again and nor buying Frigidaire
No, I would not recommend this to a friendMaybe not a great purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m just a few months out of my one year warranty and the door isn’t sealing closed anymore.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, Joen. We're sorry to hear that this has been your experience with your refrigerator door seal and would love the chance to review your concerns.
If dirt or debris is preventing your fridge door from sealing properly, all you have to do is give it a thorough (but gentle) cleaning. Use warm soapy water and a soft dishcloth to carefully wipe down the gasket and the surface it seals against. Take care to gently open the folds of the gasket to remove any crumbs. If the issue persists, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we would love to look more into your concerns to see how we can assist you. ~Sam
Terrible Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation. Crew came in to install all of our kitchen appliances, and ended up flooding our kitchen. Didn’t check to make sure things like fridge and dishwasher were hooked up properly, and destroyed a lot of the plumbing in the kitchen which we then had to pay out of pocket to have a plumber come fix. Would be very skeptical about the crews coming in to install your appliances, make sure you watch them triple check EVERYTHING.
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because one of the legs was missing. I was told that’s the way it was supposed to look.
No, I would not recommend this to a friendOverheating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats and temps fluctuate more than an refrigerator I’ve owned
No, I would not recommend this to a friendFrigidaire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product brand, but the daily humming noise that the refrigerator makes was totally unexpected.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked beautifully for three weeks, then started freezing everything.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We do apologize for any inconvenience that this has been your experience with your new unit. We want to make sure that you are getting all the help you need. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. - Jessica
File a Complaint w/ BBB to get BestBuy's attention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my fridge on 1/9/24 and still don't have it. My experience with Best Buy has been horrible - until I filed a complaint with the BBB. Then people started paying attention though I don't have a fridge yet. Supposedly it is coming tomorrow 2/3 but I have been cancelled on last minute twice so far.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Kim. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refriferator does not run well. It goes on and off at least three times per hour.
No, I would not recommend this to a friendPurchase anywhere else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged. Tried customer support, tried calling store directly. No help whatsoever. Horrible customer service and now I am stuck with damaged item.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you sharing your feedback and bringing your concerns to our attention. We’re really sorry to hear that your product arrived damaged and that you’ve had trouble getting support. It’s important to report any damage directly to the dealer from whom you purchased the item, for them to immediately address these issues.
If you're unable to get the assistance you need from the dealer, please feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday to Friday, from 8:30 a.m. to 8 p.m. EST. We’re here to help you resolve this situation! -Yhano
DellaJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this product. Not at all what I was shopping for.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DellaJ! Thank you so much for taking the time to leave us feedback. We're sorry to hear that you feel this way and would love to know what it is that you dislike about the refrigerator. Our team will evaluate your review to help in implementing future design improvements to our product lines. Knowing what is most important to our family only helps us to design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. ~Sam
Not getting cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer would not freeze and the refrigerator part would not get cold. Took it back and had no problem exchanging it.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Design
So far, so good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Smaller than my ancient old fridge but most standard models are too tall for the space. Seems more than adequate for a one-person household — and a good incentive to be/stay more organized! Freezer space is good - and temperatures are where I want them. I also love the sleek look (ancient warhorse was harvest gold!) …
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great medium size fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the basement. Bought this during Covid outbreak and it is ideal size for storing extra food items. Have had this for 3 years and it works great. Keeps the drinks, fruits and vegetables cool and fresh. Adequate freezer space.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Quietly Efficient and very handsome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first new fridge purchase in about 20 years and I knew there had been some changes in the efficiency of refrigerators since then. My first impression was how attractive it is with it's curved front and sophisticated steel finish. Once installed it got cold very quickly - quicker than the installers told me to expect. I've had it for 3 weeks now and am pleased by how quiet it is. It's smaller than my fridges of late, due to the space available in my apartment, but it uses space very efficiently. So overall I'm delighted with how it looks and works. Hoping to see a drop in my electric bill too.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Bigger inside than expected!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size. Works perfect. Keeps everything at a great temperature. The door storage is more than expected. Love it.
I would recommend this to a friend