Customer Ratings & Reviews
- Model:
- FFRE063WA1
- SKU:
- 6635219
to a friend
a/c is good in tx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. I have it on constantly running. compressor kicks in and out as it should. It has some noise when compressor is not on, but nothing annoying.
I would recommend this to a friendReally Disappointed, retuning it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed. I ordered this from Best Buy and received it the next morning, but the box showed up damaged and worn, like it had been used or returned before. Still, I gave it a chance and set it up. It ran for hours, but the compressor never kicked in. It just blew air around like a regular fan. My room stayed warm and humid the entire time. This isn’t what I paid for. I’ll be returning it. Why sell a product that doesn’t work? Why make customers go through the hassle of returns because someone didn’t bother to check if the unit was functional in the first place? After this experience, I’ll never buy anything from Best Buy or Electrolux again.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you for taking the time to share your experience. We’re truly sorry to hear about the condition your unit arrived in and the performance issues you encountered. That’s not the standard we strive for, and we understand how frustrating it is to receive a product that doesn’t work as expected—especially right out of the box.
While fulfillment and shipping are handled by our retail partners, we take all feedback seriously and are actively working to ensure better quality control from production to delivery. The issue with the compressor not engaging sounds like a defect, and we agree that no customer should have to deal with this kind of inconvenience.
We hope you'll consider giving us another chance in the future. If there’s anything further, we can do to support you or help improve your experience, please don’t hesitate to reach out to us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
