Customer Ratings & Reviews
- Model:
- FCREB052BS
- SKU:
- 6646554
to a friend
Toxic smoke/smell!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this stove a month ago. It had to be replaced due to toxic smell and taste of the food from the oven. I received the replacement on Saturday. It has the same toxic smell. I’m afraid to make anything in the oven. The delivery people perfect!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Lynn! Thank you for sharing this with us, and we’re truly sorry for what you’ve been experiencing. You should never have to worry about toxic odors or strange tastes coming from your oven—especially after already going through the trouble of having the first unit replaced. We completely understand why you’d be hesitant to cook anything, and your concern is absolutely valid.
We’re glad to hear your delivery experience went smoothly, but we recognize that doesn’t make up for the fact that two units in a row have left you feeling unsafe in your own kitchen. That is not the experience we want for any customer, and we sincerely apologize.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my mom , she liked very much this electric stove
I would recommend this to a friend