Customer Ratings & Reviews

I bought this unit based on good reviews it had. The pros: not to difficult to install, not to heavy The cons: the app remote is useless, 90% of the times it doesn't work, even when connected to the same network its unbelievably slow, it doesnt maintain the set temperature, it's really noisy especially in the Eco mode.

Pretty loud unit!! Got on sale for 299.00$ but still not worth it. The app malfunctions regularly + timer settings never worked. Buy the non Wi-Fi unit + wemo smart plug. That app is great!!!!

I bought this unit thinking the look was really clean, but the functionality is weak at best. It's loud, the app control is impossible to get working and as mentioned in other reviews the direction of the output is up causing the cool air to be forced up and fall to the floor without really making it into the room. Poor design.

I bought the product and it work for a few months and then it stop working. I went to turn it in and the customer service was not good at all. Look into my records of receipts, and you will see for yourself. Thank you.

Its a beautiful design but it doesnt cool my bedroom enough

I'm sorry I bought this, cannot lower the temperature, and my other unit though 7 years old cooled, better, I'm disappointed

It did not cool off the room very well. I suggest you pass.

My wife and I bought this unit 7/22 from BestBuy. I did the research, looking at ratings and wanted something from a reputable manufacturer. We also wanted something not ugly and so elected to spend the extra $$ for this unit. The internet connectivity bit was not a factor whatsoever in the purchase however after having used it a couple of times I could see where it would be useful. Unfortunately this unit proved disappointing. It is reasonably quiet (making allowances for it being a window unit) but it hardly cools. On first being engaged the temp. readout on the front accurately reflects the room temperature but it then rapidly drops to the set point and then the unit says "I'm done" and the compressor shuts off. The room temp. remains high even when measured with a thermometer next to the unit (it is not like it is trapped in a packet of cool air). I ended up lowering the set temp. way down but it quickly reaches that temperature as well and re-offs. It really ends up doing nothing. It does look nice though.

It's a decent AC. Gave it two stars because of the smart features. Most of the time the app won't connect if your out of the house and want to turn it on. It cools but not as good as another 8k BTU AC I have. After a few months it started to build mold inside the outer case. It doesn't have a proper drainage system which will cause it to produce mold. I wouldn't recommend this AC to anyone

VERY Loud. WIFI fairly useless. Keeps the room cool.

This air conditioner looks awesome and the features are awesome. However, the actual functionality (cooling) is not good. The unit takes way too long to cool a room. It doesn't actually cool. It's not not a good unit for cooling.