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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 57 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range, particularly praising its oven's performance and convection feature. The ease of use and cleaning are also frequently highlighted as positive aspects. Many appreciate the value for the price. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Oven, Price

    Rated 5 out of 5 stars

    Great Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this awesome Gas Range that was normally $719 for $199.99 due to it being the last model on the floor. Best find my wife and I have ever gotten for an appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven

    Rated 2 out of 5 stars

    Took 3 ovens to get a "decent" one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a lot of time deciding before buying this one. That makes the disappointment even tougher! The 1st didn't appear to get up to temperature. (Normal items with specified cook times took up to 25% longer.) The 2nd came with a small dent/scratch in the side and a small one on the cooktop (hard to see, but I knew it was there!). By the 3rd one, the delivery guy suggested we open it at the curb first before removing the 2nd one. Good idea, since both sides had HUGE dents in them from clamp truck. By then I had had it. Best Buy associates had been sympathetic and immediately got me replacements, but that's not the point. I finally negotiated a deal to keep the 2nd one with a discount. Still haven't seen it, weeks later. The really annoying thing is that even though, as far as I was concerned, Best Buy had NOT delivered the oven I purchased, the billing begins when you buy the 1st one. It's a replacement, not a "return". So in 4 weeks, you'll get your bill, whether you have a decent oven or not. I'm not sure this 2nd oven gets up to the temperature it's supposedly set at. But I noticed there's a way to check and/or reset the factory settings for the temperature so I might try that. The cooktop works fine, although why they put the huge quick boil burner up front I'll never know. A normal size one would be better. You have the usual issues associated with stainless steel - if you spill something on it, better clean it up quick (DO NOT USE WATER!) or it will leave a permanent mark. The black top shows "dust" and water marks easily. It's easy to use, but I don't like the full burner grates. I think they're standard on most ovens now, but totally unnecessary since there isn't a 5th middle burner. Pain to deal with to clean the top. Haven't used the convection or cleaning features yet so I can't comment on them. I bought this mostly because it matched my Frigidaire Refrigerator, which is great. I regret it, though. Since my old stove had died, I needed something. Too bad it didn't live up to my expectations, which, seriously, wasn't much: No dents, temperature up to what it's supposed to be. Inspect this carefully if you buy it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, the only complaint I have Is with the advertising. There was no information about whether this was set up for LP gas or natural gas. The other was the lack of knowledge of the product from the staff and not having a conversation kit at Best buy. After two weeks I finally was able to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range has a great looking appearance. I love all the burners but the cooktop is extremely difficult to keep clean. Otherwise I am happy with the performance of this range. Best Buy’s customer service is awful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, and looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a open box item and it only had a minor flaw, the unit works perfectly and looks beautiful in the kitchen, I am very happy with the price and the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Oven

    Rated 5 out of 5 stars

    Got a great deal on “open box”!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks great! Love the convection! PERFECT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgedair stainless steel refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with stainless steel. Huge fridge, very wide and deep. Works quietly and is cold. Ice maker is a great addition. Water tastes great. Lots of space for food. Freezer is awesome and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven

    Rated 5 out of 5 stars

    Great Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Love the convection oven. Easy clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Oven

    Rated 5 out of 5 stars

    High quality and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and easy to use and clean. Love the convection oven.

    I would recommend this to a friend
  • Pros mentioned:
    Oven

    Rated 5 out of 5 stars

    Appears to be a great appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop on the stove is very easy to clean. Things that are cooked on the stovetop seemed to get hotter than my previous stove. Due to babysitting my 3 year old grandson I have not had much opportunity to use the oven but it has been used 3 or 4 times. It appears to be an adequate asset to the stove also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking Up A Storm!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now cooking up a storm and keeping the house warm and bellies full thanks to this beauty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive looking - but isn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is very attractive and fits well with other black or stainless steel appliances. It was easy to install, and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, works perfect would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for a rental property. Except for a few mishaps during delivery, the stove looks good and the tenants are happy with it. Installation was straightforward. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old stove would not heat up so off to best buy after reading up for about two months...This over came on time and now I'm back to cooking...Great so far....only thing is the top takes time to clean...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functions very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven preheats well. Steady burner heat Shows dust.

    I would recommend this to a friend
  • Pros mentioned:
    Oven

    Rated 5 out of 5 stars

    Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy cooking on my Frigidaire Gas Range. I bought it on sale. Love the Stainless Color.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did research before we bought our gas range! So far love this range! It was a great price and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only played around with it for 2 days and it does everything the sales guy said it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stove only had one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove works very well; however, I had only had the stove for a month and the burners would not light. Since I had the service contract the Geek Squad came out. They fixed the problem evidentally the wires were crossed at the factory. The only thing I did not like was it took a week to get an appointment. The stove is almost a year old and it works really well

    I would recommend this to a friend
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