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Customer Ratings & Reviews

Your price for this item is $469.99

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are pleased with the cooling capabilities and smart WiFi features of the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner, finding the unit attractive and easy to use. However, some customers noted that the air conditioner can be quite loud and heavy. The remote control functionality via a phone app was also a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So far so good, quiet, and nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own it now for about a month and using the heck out of it with the temps in the 90's so far works great! And looks actually stylish

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works amazingly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cools entire downstairs of my home. Kitchen and living room and small hallway. About 700 sq feet and we have 10 foot ceilings.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks vey nice but way too loud the wifi is convenient when your not at home

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Felipepks82.

      Thanks for taking a moment to share your experience with us.

      I am sorry to hear about the issue with your air conditioner.

      We recommend checking your model’s installation to ensure your air conditioner unit is installed correctly. Typically, an incorrect install or poor wall/window construction may cause your unit to make loud sounds.

      If the above suggestion proves ineffective, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.

      Best Regards, Derrick Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this unit. I walk into my trailer now it's nice and cool. Just waiting to see how it does on my electronic bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of it unfortunately 1 of them out of order so becareful when you buy it dont wait to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful for this hot summer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools two rooms downstairs. Easy to set up and install. Very energy efficient. Can't say anything bad about it-it's terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best air conditioner that I have bought so far. It’s quiet and WiFi is very good. Totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air Conditioner...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Air Conditioner for medium/large sized room... Quiet... Smart, can be controlled from anywhere...

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great appearance, sometimes loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no regerts, for serious. Just needs to hush up sometimes is all

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools our entire first floor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great AC unit! Cools our entire 1st floor. So nice to come home to a nice cool house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice compact AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps our 25x25 room cool. Not cold but great for its size

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Window unit,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air condition unit can blast out the cold air, freezes me out. well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Milos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast cooling machine! Your room will be cold in mater of minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    No e looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking unit I ever seen for windows. Wifi doesn't connect to my phone

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    good for small living room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too noisy but overall happy with my choice

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Fantastic room air conditioners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new a.c.'s! They cool the whole house!! I highly recommend these units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the bedroom and I love it!! Easy to use with the app as well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Very happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet when on and cools my living and dining room fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice that moshing I like its very easy too use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good a/c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a/c cools very well but the controls of the cool air direction is only up toward the ceiling. Straight-up, to the right up and to the left up. There is no down direction of the cool air or to the sides.

    No, I would not recommend this to a friend
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