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Customer Ratings & Reviews

Your price for this item is $469.99

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are pleased with the cooling capabilities and smart WiFi features of the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner, finding the unit attractive and easy to use. However, some customers noted that the air conditioner can be quite loud and heavy. The remote control functionality via a phone app was also a positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
  • Rated 4 out of 5 stars

    Home A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C so far, connects well with my phone but haven't tried using Alexka yet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud, i avoid turning unit on even with intense heat due to noise. Disappointed with product.

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello,
      Thank you for your feedback. Please contact Frigidaire customer service at 800-444-4944.
      Thank you!

  • Rated 5 out of 5 stars

    Great looking unit easy to use and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around for awhile. This unit meet all that I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and working very good .very good product I like that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not fit in standard window...poor packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick summary... Would not fit in standard window that have fit other window air conditioners. Poor packaging, neither the top or bottom is secured to the internal packaging. This means once you take the bands off it all falls apart. This is great if you are not returning it, but an absolute nightmare if you are. You cannot carry it in the box if returning unless you have a banding machine at home. Looks like if it did fit it would have stuck out of the Inside window at least 7-10” as well. Likely would have returned because of that as well.

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Hello, Thank you for your feedback. Please contact our customer service team at 800-944-9044. Thank you and have a nice day.

  • Rated 5 out of 5 stars

    Works wells

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The app is a great extra to have.

    I would recommend this to a friend
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