The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 127 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Happy with new Frigidaire microwave.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire works perfectly in the space that I have that requires the zero clearance door. It looks great without the normal handle. It is much quieter than my last Frigidaire microwave. The sound of the microwave and the vent are both better than before. Also the light over the stove is brighter than before.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and modern, easy to open and close, love the key pad is lowere, eye level. It is heavy recommend using all bolts if can if storing upper level
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Frigidaire Gallery Over-The-Range Microwave is a perfect upgrade from our old unit. We are really enjoying and using all the features that this Frigidaire Microwave unit has to offer. The Black Stainless Steel finish looks great in our kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install. I had a 12 years old Frigidaire microwave that I decided to replace due to faulty switch. The new one had exactly the same template than the old one making the installation very easy
This reviewer received promo considerations or sweepstakes entry for writing a review.
This experience was an Absolute Disaster! I set up installation for a Tuesday. The installer kept me up to date on the installation schedule. That morning, he picked up the microwave and at the store, they had dropped it. I then rescheduled for the next day. No one either called or showed up. I even could see that the installer was about 6 house away from my house at one point. I called Best Buy a lot and no one could help either give me status or line of sight to installation. The Agentic AI used for the Best Buy and Geek Squad Phone numbers was not only useless, but frustrating. Wednesday Night I even got an update that the installer would arrive after 8pm (not great but workable). It never arrived. On Thursday, I again battled with the Phone AI and at the end of the day I went to Best Buy in Manchester, NH. They couldn’t help and gave me the way to get around the AI to a person. When I finally got someone, they informed me that they would investigate and I’d hear back in 48 BUSINESS HOURs. Since it was Thursday after 5pm, that translated to by the end of business 6 business days later (the following Friday). So, I went to Customer Service and cancelled the order. Then, I went to the nearby Home Depot where I bought the same Microwave which has now been installed.
We’re very sorry to hear about your experience with the installation of your microwave. We understand how frustrating and inconvenient this situation must have been, especially with multiple delays and difficulties reaching support. Your feedback is important, and we sincerely apologize for the challenges you faced.
We would like the opportunity to review your situation in detail and provide further assistance. Please reach out to us directly so we can better understand your concerns and see how we can help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Pros mentioned:
Design
Rated 5 out of 5 stars
The perfect microwave doesn't ex...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I had a good microwave... then we got this one. It's vastly superior in every way. Efficient, even cooking. Customizable volume. Powerful. Smart. And, of course, very handsome in our kitchen,
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fot well in our built in kitchen cabinet where an older model was in place. We did need help with installation to ensure there were no electrical issues, particularly since it was a built in microwave before what was in place.