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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.4 out of 5 stars with 127 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 127 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with new Frigidaire microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Frigidaire works perfectly in the space that I have that requires the zero clearance door. It looks great without the normal handle. It is much quieter than my last Frigidaire microwave. The sound of the microwave and the vent are both better than before. Also the light over the stove is brighter than before.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and modern, easy to open and close, love the key pad is lowere, eye level. It is heavy recommend using all bolts if can if storing upper level

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Frigidaire microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome, it has everything I need. My wife thinks it’s beautiful. Most of all it’s the right fit for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only beautiful but easy to use, only small gripe is that the viewing window is much smaller than you think

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully sleek microwave. Replaced our old 1.9 cu ft over-the-range GE Model. Have had this for a little over one month. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frigidaire over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, no handle to break or come loose! And the men that installed it from Best Buy were great! Fast and clean and very polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Over-The-Range Microwave: Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidaire Gallery Over-The-Range Microwave is a perfect upgrade from our old unit. We are really enjoying and using all the features that this Frigidaire Microwave unit has to offer. The Black Stainless Steel finish looks great in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install if you have the same brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I had a 12 years old Frigidaire microwave that I decided to replace due to faulty switch. The new one had exactly the same template than the old one making the installation very easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disastrous Customer Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was an Absolute Disaster! I set up installation for a Tuesday. The installer kept me up to date on the installation schedule. That morning, he picked up the microwave and at the store, they had dropped it. I then rescheduled for the next day. No one either called or showed up. I even could see that the installer was about 6 house away from my house at one point. I called Best Buy a lot and no one could help either give me status or line of sight to installation. The Agentic AI used for the Best Buy and Geek Squad Phone numbers was not only useless, but frustrating. Wednesday Night I even got an update that the installer would arrive after 8pm (not great but workable). It never arrived. On Thursday, I again battled with the Phone AI and at the end of the day I went to Best Buy in Manchester, NH. They couldn’t help and gave me the way to get around the AI to a person. When I finally got someone, they informed me that they would investigate and I’d hear back in 48 BUSINESS HOURs. Since it was Thursday after 5pm, that translated to by the end of business 6 business days later (the following Friday). So, I went to Customer Service and cancelled the order. Then, I went to the nearby Home Depot where I bought the same Microwave which has now been installed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about your experience with the installation of your microwave. We understand how frustrating and inconvenient this situation must have been, especially with multiple delays and difficulties reaching support. Your feedback is important, and we sincerely apologize for the challenges you faced.

      We would like the opportunity to review your situation in detail and provide further assistance. Please reach out to us directly so we can better understand your concerns and see how we can help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria Frigidaire

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The perfect microwave doesn't ex...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had a good microwave... then we got this one. It's vastly superior in every way. Efficient, even cooking. Customizable volume. Powerful. Smart. And, of course, very handsome in our kitchen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review Frigidare Gallery 1.9Cu FT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fot well in our built in kitchen cabinet where an older model was in place. We did need help with installation to ensure there were no electrical issues, particularly since it was a built in microwave before what was in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery Micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Look good .Very large oven I have not used all features yet, I like 30 sec for quick heating I would recommend this Microwave

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave alot. Quality seems better than a typical over the range oven. Its quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Zero clearance microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few models that have zero clearance door. It serves the purpose like a microwave does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. It fit perfectly. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all your help. Everything is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just get it you will love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean! Very big and it looks good in the kitchen would recommend it to anyone! Works well with getting the job done

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Greg Roberts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek look which matches our other appliances. The functionality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave looks very nice. Work very well we like it

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love my new microwave and everything about it. Works perfectly. Delivered as promised. Cannot wait to purchase a matching stove.

    I would recommend this to a friend
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