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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 292 reviews

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78%
would recommend
to a friend

Customers are saying

Customers admire the Gallery 24" Tall Tub Built-In Dishwasher's quiet operation and excellent cleaning performance. Many appreciate its capacity and sleek design, while some experienced issues with reliability and lengthy cycle times. The control panel and rack design also received mixed feedback. Overall, the dishwasher's positive attributes are frequently highlighted, but potential drawbacks should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 292 reviews
  • Rated 3 out of 5 stars

    Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as strong as I had anticipated. Looked the same as the KitchenAid it replaced, but not in the same league.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's very quite and has many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. You can't go wrong with this. Thanks go out to Victor at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish Washer from Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Such a relief to get rid of our junky GE and buy this. Night and day. Great deal too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is nothing special. It does the job I need it to do...wash my dishes.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I'm glad to hear that your dishwasher is operating as designed, rorana! Best wishes, Courtney Frigidaire

  • Rated 5 out of 5 stars

    Good dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking. Seems good so far, I've only used it a couple times. Works good so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok dishwasher. I've noticed that it doesn't dry the dishes well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Negative on Drying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans okay but dishes always wet after wash. Somewhat efficient

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you Mace for reaching out to us regarding your dishwasher not drying your dishes. I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, you’re using the correct amount of Rinse Aid, and that no heavy mineral or calcium scale is covering the heater. I hope this helps! Please don’t hesitate to reconnect with us directly should you have any other questions. Courtney Frigidaire

  • Rated 5 out of 5 stars

    Incredible Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over 50% wth stainless steel interior tub. Clean lines modern look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel tub. Dishwashers have come a long way

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Racks are flimsy, condensation in tub after wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Racks are flimsy, condensation in tub after wash cycle, silverware racks slots are too small, Wash cycle too long, front panel smudge proof but not the door handle, cycle button flimsy and need to be pressed repeatedly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice has a clean sleek look and works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for about a week. Love the product..

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I'm glad to hear that you're loving your dishwasher, BigO! Best wishes, Courtney Frigidaire

  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Nice looking, but will not dry dishes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher cleans dishes well, but will not dry. We still have to hand dry our dishes before putting them away.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey FortWorthDad! I recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, and that no heavy mineral or calcium scale is covering the heater. You may also find that using rinse aid will also help with the drying performance of your dishwasher. I hope this helps! Please don’t hesitate to reconnect with us directly should you have any other questions. Courtney Frigidaire

  • Rated 1 out of 5 stars

    Poor decision on my end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I ordered the dishwasher with the buttons in the front and got the model where the buttons were on top. Hint to all consumers and even the Best Buy sales staff. If the buttons are on top you MUST have a flush countertop period or it will not work !!! Learning experience lol. The Geek squad did straighten everything else for the correct dishwasher so overall BB did a good job correcting the problem.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I'm sorry to hear about your dishwasher experience, Comfy63. I am glad; however, that you were able to get the problem corrected. Best regards, Courtney Frigidaire

  • Rated 1 out of 5 stars

    Piece of #@%^

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher went on the fritz within the first few months. It wouldn't 'drain and wouldn't shut off. I had to turn off the breaker just to make it stop. The dishwasher repair people came multiple times to "repair" it, just to have it mess up again 5 months later. Of course the warranty was defunct. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no, nothappy! Please take a moment to contact us. We would like to review your account and see what assistance might be available. -Courtney Frigidaire

  • Rated 1 out of 5 stars

    Not good not DW Fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DW had large hole in top when the installer went to pick it up. Someone returned because wasn't the one they wanted. I needed one immediately and Best Buy's did not have anything in stock Frigedaire or Samsung so had to go elsewhere. It was a few days before Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dishwasher to go with the Frigidaire smudge proof line of other products I ordered. Unfortunately after having 2 dishwashers delivered that did not work I ordered a Bosch Silence Plus 46 and I love it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed with this dishwasher! It never dries out. I use the heat setting but the dishes, the walls and the door are always wet. the silverware is never dry and the glasses are spotted. UNHAPPY!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Booboo59, I understand that you feel that the dishwasher is not drying the dishes properly. I recommend checking the water coming in is at least 120 degrees. Also, are you using rinse aid? I realize that as a consumer you feel that these are not reasons for your dishwasher to underperform. Over the last few years Energy Star has issued stricter standards for water and energy usage which can increases the need for Rinse Aid to dry dishes. Hope this helps! -Jennifer Frigidaire

  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do NOT Buy LEMON OF ALL LEMONS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A ZERO STAR BUT WAS FORCED TO PICK A STAR. This was a replacement of a great Kenmore dishwasher we had for over ten years. Initially loved it because it was so much deeper, larger and more quiet than previous. Basically it stopped working after four months of daily use. We are a busy family of four and it's going on a month of inconvenience of trying to fix it. The repairman has come twice and still not fixed. This IS A LEMON. Frigidaire has spent more on a repairman to now have to come out a third time to fix THIS LEMON RATHER than WORKING WITH BEST BUY TO REPLACE WITH A NEW ONE. Best Buy has been NO HELP and when I contacted them first, they pretty much told me "Well, you didn't get our service protection" implying it's "buyer beware, it's your fault that you bought a lemon now you deal with fixing it" . Yes, because when you buy something brand new, you should expect it to break down after four months. Extremely angry that this expensive washer has been a huge inconvenience and disappointment. I should've just gone back to Sears and gotten a Kenmore with better customer service. And YES THIS THING DIDN'T DRY THE DISHES AT ALL. The glasses on the top rack all had puddles. Piece of JUNK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Dry the dishes yourself"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine wouldn't dry the dishes no matter what cycle. I replaced with a Samsung a week later! Also not very quite like the Samsung model at same price point.

    No, I would not recommend this to a friend
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