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Customer Ratings & Reviews

Model:
010-02036-06
SKU:
6319479
Your price for this item is $29.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2128 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Drive 52 5" GPS's ease of use, accuracy, and inclusion of features such as map updates. The device's screen size and price point also receive positive feedback. However, some users report challenges with the battery life and the mount's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,128 reviews
  • Rated 3 out of 5 stars

    could use traffic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could use traffic. unfortunately doesn't come w to stay competitive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Handy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy for the husband without a smart phone. It does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok if hadn't had previous unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous garmin was easier to use and less complicated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Please upgrade screen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is poor and it delays when navigating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old garmen was a lot better and was easier to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as our older Garmin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as our older Garmin. We have to enter a city EVERY TIME you list an address. When you are traveling this gets annoying. It is very time consuming.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I’m sorry about the frustration experienced. Here is a Garmin FAQ that will help with finding addresses and editing while you’re searching:  https://bit.ly/2vQrfXm Garmin

  • Rated 3 out of 5 stars

    Decent GPS for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great. Tom Tom offers a more efficient user interface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used it already for road trip, works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that you can program it ahead of time, and it comes with large display to look at. Only comparable option is to have something like apple car play in car screen, and an iphone with good signal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all of the online reviews, I wanted to love this item. However, that would not be so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps for the price..didn’t want something to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucess at last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a GPS online. When it came, I tried it out. During the less than 10 mile drive, it gave me three wrong directions. It went back and I bought this Garmin. It has performed flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life I had it fully charged and left it in my vehicle overnight and it was dead in the morning,it took about 30 to 45 minutes before it was partially charged enough to use.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      This device is primarily designed to be powered with the included vehicle power cable however it does have an internal Lithium battery with a life of up to 1 hour on a full charge. Garmin

  • Rated 1 out of 5 stars

    Didn’t work, returned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gps would not give directions from current location. It would only give directions from Florida, I’m in Ohio so it was no help to me. I updated the system on garmin express like the insert suggested upon purchase and that still didn’t fix the issue so I ended up returning the unit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk tryed it from terre haute to brazil indiana and it did not know the right way. I know all the routs it was lost.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      While the GPS is ready to use out of the box, we would suggest using the Garmin Express program to check for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express Garmin

  • Rated 2 out of 5 stars

    Not happy with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my old Garmin much better. It had a larger display gave more information and was clearer to read. Wish I could return it. I finally figured out how to reinstall maps on my old one and am using it.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 1 out of 5 stars

    Sad treatment of loyal customer over Garmin lemon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought before evacuating. Could not get Owners or maps to upload, or get it to work. Tried over 3 hours. Garmin cust. service instructions didn't work. Gave up & evacuated & garmin never fixed. Bought BB 2 yr. warranty, too. On return home, car, local mail & phone gone for 2 weeks. And local BB store. When I went to another city to get repaired car, went to another, open BB. Would only issue store credit, and nothing for the 2 year warranty. Garmin may have just been a lemon, but I have been a BB customer for DECADES. Sorry treatment of a formerly loyal customer.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for providing feedback. I’m sorry to hear that you are not satisfied with the device. Garmin Product Support is happy to offer troubleshooting or answer any questions you may have. Our contact information can be found on our Support page: http://www.garmin.com/support Garmin

  • Rated 2 out of 5 stars

    At least it was on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second one purchased for work. My screen on occasion will scramble and glitch and sometimes it will freeze up on the GPS screen not allowing me to the maps screen. It is still functioning for the most part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it supposed to do okkkkkkkkmmkkkkkkkk

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not an improved model.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to use. Features on older model were superior, but not enuf space to update maps so bought a micro card, then updated!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sarah McKinney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get roads large enough to read and best buy in Morehead City said they couldn't help

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      The Drive 52 is our smallest screen. Depending on how long you've owned you may look at the larger device options should visibility be a concern. Otherwise, when it comes to searching we have plenty of helpful information at out Garmin Support Center page. Feel free to contact Garmin Support if you are still struggling with the device for assistance in troubleshooting to resolve. Garmin