Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many appreciate its perfect size, fast installation, quiet operation, and attractive appearance. However, some customers have noted issues with scratches on the door, difficulty reading the control panel, a poor display, and an unlit keypad.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great purchase from BestBuy. We own several rental units in the MD/VA area and always use BestBuy for our appliances. Pricing and selection are always fantastic and delivery/install is a breeze. Thanks again for taking care of us and our tenants!
I would recommend this to a friendMicrowave purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this product went fine. Getting it installed by being a total Tech member was not a pleasant experience
I would recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a basic microwave and if it lasts 20 years like the last one (similar model ) we'll be thrilled. Note this model, 3bb, has a different grill that makes it difficult to install.the charcoal filter. But the GE repair man figured it out!!
I would recommend this to a friendMicrodude
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice simple microwave. Quick in store order & delivery. Excellent customer service.
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it was a return/ open box item, it is in good co condition and works great
I would recommend this to a friendWell worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Big upgrade from the last old one. GE makes the best for appliance in the right price range.
I would recommend this to a friendDefective right out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, this is a great Microwave. In reality GE quality and customer service is HORRIBLE. Our GE microwave was dead on arrival (DOA) right out of the box and GE wouldn't exchange it for a new one. So we had to wait SIX WEEKS for a replacement control board and two visits from a service tech to fix it. Once it was diagnosed, I searched Google for "control board failure GE Microwave" and the search was littered with people who had the identical issue. GE customer relations was abysmal, apathetic and SLOW. I will NEVER purchase another GE product. I will however purchase again from Best Buy. They were helpful and supportive in getting the defective unit serviced.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit has not been working properly and can understand your frustration. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Hope it better than the last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is doing a great job. I just hope it last more than 3 year's . The last keep tripping the circuit breaker and wasn't 3 years old
I would recommend this to a friendGood microwave for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Great price. Has all the options you could need.
I would recommend this to a friendGE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome. I highly recomend this product.
I would recommend this to a friendGE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave serves its purpose. For the cost it’s great
I would recommend this to a friendIndeed, a Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new GE Over-the-Range Microwave. Purchase was so easy and it was in stock. Installation was quick and professional. It was hard to find a microwave that still has the "instant minutes" feature but this one is perfect.
I would recommend this to a friendNew Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men that came to day and installed my new microwave were terrific. Very pleasant, knowledgeable and fast. I love this microwave. It does not have a lot of bells and whistles but has all you need.
I would recommend this to a friendGreat look.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and they installed it professionally!!
I would recommend this to a friendGood Buy from Best Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the microwave back in Jan2023, work great, and noise level is far less than my previous GE microwave.
I would recommend this to a friendExcellent value. Fairly easy DIY install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything about this microwave. The only reason that I wouldn't give it a 5 star is because the side of the microwave where it meets my cabinet appears a little wavy.
I would recommend this to a friendJust like my last ge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered to replace an 11 year old same model. Slight diferences but same operating menu made it easy.
I would recommend this to a friendGreat unit, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this purchase. I didn't want to spend 250 or more on an over the range microwave and found this one on sale. It has all the features I use most, heats evenly, and doesn't have an annoyingly loud beep ;). Great appliance purchase
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this microwave I like the bright and dim light on the bottom and the vent system.
I would recommend this to a friendGood Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third GE microwave oven. I have gotton at least 5 years out ov each one. My only complaint is they keep changing the mount so every time you change the unit you have to drill new holes.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello TVJerry - this is Nancy at GE Appliances. We are glad to hear that you are a loyal GE customer. We appreciate your feedback. Many factors go into the design of our products and consumer input is a top priority. Thanks for choosing GE!