Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 10187322
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Defective microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this for even a month and it's broken. Mind you we have probably used it 5 times if that since we bought it. I think we got sold a defective door with it. Anyways, when I close it and start the timer sometimes it will heat up the food and sometimes it does. I need to stop it, open, close and push it the door for it to work. I DO NOT RECOMMEND this product nor Best Buy to purchase your appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are terribly sorry to hear about the issue you're having with your new microwave and can certainly understand your frustration and do apologize. On the newer model microwaves there is a built-in safety feature that may be causing the difficulty you are describing. If food is placed into the cavity before selecting a cooking sequence, the door must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” If this is what is happening it is normal. The best thing to do is to, input your cooking function and time, open door and insert food and then press Start. We understand this is a different process than models of the past and does take some time getting used to. If this does not resolve or describe the issue you're having, please call service to have the unit repaired during the warranty. We hope this helps. Vikki@GEA
The vent fan is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is not easy to read. The vent fan is weak as well.
No, I would not recommend this to a friendmicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome, the technition was courteous, I would have him install any item. He knew what he was doing and cleaned his mess up
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. Cooks food fairly well and comes out hot.
I would recommend this to a friendGood looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$199 was deal and works great durable and looks awesome with SS package.
I would recommend this to a friendDecent microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Sometimes the steam seeps through and the surface light can overheat, so be careful. It's not the same quality as my old GE microwave.
I would recommend this to a friendSolid microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, the layout design was a little off for cutting the holes for mounting.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about 1 month, and we love it, great oven, heats well and no issues
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is designed to do very well. Nice light. Dim works great for a nightlight.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the updated one that i had Works great Also very happy with best buy customer service
I would recommend this to a friendgreat and powerful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I likek this over the top microwave. But i would recommend you to have dedicated line for it.
I would recommend this to a friendmicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it fit right where my old was. this door is also easier to open
I would recommend this to a friendGE microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly, looks wonderful, and has all the features needed.
I would recommend this to a friendSolid microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE looks better than other brands and is a solid, nice looking microwave. Overall, very happy with it!
I would recommend this to a friendGreat microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does everything I need it to do. It has a 30 sec button and you can microwave quickly by min as well.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its exactly what I was looking for and white color brings a lot of space.
I would recommend this to a friendExactly What We Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pricing, convenient store pickup. Best Buy is my go-to for appliances! This microwave didn't disappoint.
I would recommend this to a friendMicrowave operates as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty standard microwave that we bought to replicate the functions we use. It does everything we want.
I would recommend this to a friendMicrowave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works great, and looks nice over our stove.
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace the exact same style of microwave. The one we were replacing was only about 4 years old, but it kept shorting out. We thought it would make it easier to just get the same one, but we were wrong. The newer model is a lower quality and the holes are in different spots, so we had to drill again. If you are in this situation, just get the microwave you want. This one isn’t that great, and it’s not any less work.
No, I would not recommend this to a friend
