Customer Ratings & Reviews

Easy install and quiet operation. Exactly what we were looking .

Easy to use. Cooks well. No problem with installation.

Great deal ! Easy transaction ! Everyone was very helpful

Good price. Delivered on time. Looks and works fine.

This was the perfect item for our office kitchen. Love all the great features.

Thank you for a great product and what an excellent service!

Good microwave for the price. Works great and was easy to install

Easy to install. Simple to use. Cooks food evenly.

The item pictured is NOT what is being sold. I bought this to replace my JVM3160DF4WW (note the 4 in the model number). That model is the one pictured, with the curved handle. What GE says is the same model is a complete redesign and when pressed acknowledges that the newer model is JVM31609WW (note the 9 instead of the 4). The one now being sold has a square handle that is not interchangeable, the doors are not interchangeable, and there are many other changes ("improved" to make it much cheaper). If you're replacing an old JVM3160DFWW, don't buy this on thinking it match the rest of your GE kitchen appliances. My ratings are based on the older model!!

Best Buy was great! Easy order, pickup, and they matched the price I had seen elsewhere. The only reason I gave this review a 3. Bought this microwave to replace the exact model I had. Newer version is incredibly flimsy and the keypad has to be pressed really hard to activate. I anticipate it to last about 1-1.5 years.

Solid unit, does the job and no issues so far even after warranty period.

It’s great size! Works great! It matched to our appliances.

Excellent Microwave and installation at a good price.

Unit works well and looks good...purchased at a great price.

Great microwave very nice looking. I replaced another GE product.

My mother loved it! Works great easy for her to use!

Great value. Works great looks great with my other appliances

You get what you pay for, but even at a low price, this product is costly for the problems found. The door is very noisy and doesn't line up properly when shutting/opening. When using the pre-set timer options (such as "1" for one minute) half the time they didn't work at all. The overall feel is cheap, and the button plate is not ergonomically laid out. The body dimensions are given in the specification list, but the tray could have been an inch wider as my previous GE's were for the same size unit. I found it very easy to install but I was replacing a previous GE so the basic foundation was already in place. I only had to drill new top holes (Note: The blueprint for where the holes needed to be was not accurate so I had to re-measure). To be honest, this is the first of four GE microwaves that I've had that I didn't absolutely LOVE. The worst I could say about the other three is that the fan was loud. Everything else was perfect and all of them lasted 10+ years. It was why I continued buying from this company.

Affordable and durable. Had all the features needed.

Works great so far. You turn it on and it comes on.