Customer Ratings & Reviews

This microwave was easy to install. The only drawback is that it shows fingerprints easily. Works great. No complaints.

Easy to install , has great look and quality product, works excelent !

Purchased this as a replacement for the exact same model. Unfortunately the first one lasted only four years however we liked the functionality and wanted to insure the unit would fit properly. Best Buy provided the best price and delivered the unit to our home on the day promised.

Nice looking and easy to install great price and just a overall fan of GE products

Works great, pretty easy to install, nice looking and warms food great

Bought this microwave to replace a GE microwave I have had for sixteen years. Installed easily. Bought the black finish to match my other appliances. Took protective front sticky plastic off and found scratches/abrasive marks directly next to the GE logo/badge. Beyond frustrated, all I see are these scratches/abrasions. The units I replaced was also a black plastic finish and over its life did not show scratches like this. The control pad section to the right of the door is also loose so when I press a button it moves slightly and squeaks, there is no way to tighten it. Very disappointed with the out of the box deliverable.

Purchase was easy, item ready on time. I was helped into my car with the very large box, thank you. Man who helped me was very courteous, which was lovely. The microwave is almost the same as the one being replaced, so no learning curve. Me other lasted 17 years so that’s super.

Good product, looks good and works good. If you are replacing your older model microwave, like I did, that was only 4 yrs old, which was this same model just obviously older, the mounting bracket is different and so are the top mounting holes. Which was kind of a pain having to mount the back plate, which of course has different mounting hole locations than the other newer model, and same with the top mounting holes, they have shifted forward about a inch and a half, and if you have a top cabinet that is a bit shallow it will be a bit more difficult to drill the new holes.

I've been waiting a while to find a good deal to upgrade to an over the range microwave from my countertop microwave and Best Buy had this on sale for $213 which was a great deal compared to what over the range sensor cooking microwaves usually sell for. I did change the fan to the re-circulation direction which was very simple to do. I'm very happy with the microwave so far.

Looks great with matching refrigerator. Love the 2 tone and preset features.

Very good microwave with easy operation. Food cooks as expected in terms of time. Meets our needs well.

This is a good affordable option for a microwave. Despite it being an affordable option, it’s still has a lot of features.

This microwave works fine, looks good and was recommended as number one by Wirecutter, so I am hoping it keeps up the good work.

We have always purchased GE appliances, they last a lot longer than other brands (our last GE OTC microwave was with us for 18+ years) with no constant service needs like other brands. We love the look and feel (it matches our new GE refrigerator), works flawlessly by heating the food evenly, runs a lot quieter than our old one and the fan, light and user interface is all very intuitive. If we had another kitchen I would buy a second one!

I was looking for a replacement over the stove microwave to fit in the space where the old had been so we had specific dimension requirement. Also, did not want to spend thousands of dollars. This microwave is the exact size that we needed, I love the clean lines and look of this microwave, it has some nice features, and feels very sturdy. Some other lower priced microwaves feel flimsy and cheap and you can tell they are not going to last, but this one feels sturdy and we are very pleased.

Very nice over the range microwave. Very durable and easy to keep clean

The oven works fine as did the last GE microwave. It's not the engineers who are the problem. First problem: the oven uses two incandescent bulbs for the cooktop light. EACH COSTS $24 TO REPLACE. We've had our oven a year and a half and one just died, so they don't last long. In 2020 LEDs should have been used of course, but clearly GE decided to go for cash flow... from YOU :) (There are no "generics" for this bulb). Second problem: in anything but bright light the keypad is illegible. In fact in low light you can hardly tell it has writing on it. Bring a flashlight or candle. Third problem: The user interface is awkward: the buttons are not logically laid out. However I notice GE has changed that since we bought the oven, so maybe that's better now. So GE: residual income = lousy review. It's a trade off.

This microwave is easy to use, has a lot of automatic functions, and was fairly easy to install.

Easy Installation but GE changed mounting bracket design. Originally purchased to replace older GE thinking mounting was same. Works great, all works as advertised. Best Buy obtained this unit 2 weeks faster than big box stores could in a large metro market.

We shopped at several store before we made our purchase. The lady at Bestbuy that help us with our purchase order had helped my wife with a camera a couple years ago. We had to order because ours was not in stock. It was also on back order so it is taking a long time to receive. Best Buy had the best price plus we had several gift cards to you. I can't wait to get my microwave.