Customer Ratings & Reviews

This product does what it's supposed to do. The product was very easy to install. The color is really nice and is easy to operate.

This microwave is fine for my needs - not cooking but other tasks such as warming leftovers. So far my only complaint is that I cannot program for less than 30 seconds. There is a separate button for 30 seconds but sometimes I just need 15 seconds and cannot do that.

Great microwave for the price. I had a limited space above stove, so I selected the shortest height available on a full size micro. Popcorn sensor works great!

Nice replacement unit for the GE model I had for 10 years! The interior height is a little less than the last one, so my morning 1 liter of tea hits the top. The turntable is a little smaller as well. Works very well. The older unit looked a little more modern with its curves & recesses. This one is pretty much a square all teh way around.

It works and looks great! It so straightforward. I love it!

Very good. Had all the parts and directions to install. I replaced one that it fit perfectly to existing old brackets and screw holes.

Good temperature for foods Bad,the door has to be pushed hard to close properly Bad ,doesn't have a minus minutes access like my old one.

Great microwave. Lots of features and stainless steel has a nice look. Have not seen many fingerprints.

We got this microwave to replace the exact same model of a few years ago, and they must have updated the microwave, because it looks and feels much better than before. Looks great and works great.

This microwave replaced a previous GE unit. Installation was fairly easy and was able to reuse the original wall mount. Unfortunately when it was first turned on, there was a horrible loud buzzing noise that was only present when cooking (not the turn table motor), Called service, they sent out a tech and he ordered a new power transformer. He installed it and now is nice and quiet. The transformer was buzzing because it was manufactured incorrectly and the metal plates were loose. Doesn't say too much for GE quality control.

Replaces a previous model. Works as intended for the price point. Value proposition.

The microwave fit perfectly into the space and is working great

So far so good. Installation was easy to follow, template was so easy to follow. Taking less then an hour to install. Large bright easy to read timer

Best Buy had exactly what we needed. The product was perfect for our needs. They also had an installation service that was easily scheduled and well trained. They removed our old machine, which was very heavy. Overall, a great transaction!

Works great now without issue. Had an old GE microwave from 2008 that we wanted to replace, and the over-range mounting hardware was the same dimensions/style. GREAT so that you don't have to detach anything from the wall, just drill new holes into the cabinet to match the new support points and install in minutes. One nicety compared to LG close alternative is Express Cook buttons which we got very used to. Unfortunately, the first one we bought had some manufacturer's defects with dented metal panels on top and bottom. Best Buy replaced it no problem, but it was a pain to bring it all the way back to store for exchange.

This is very clean and great looking. Works great i have owned a GE for 18 years and was time to upgrade the kitchen i trust noting but GE. They have a great support line for any question you may have.

This product is fine. Your system is NOT. This is the third or fourth time you have asked me for my opinion. Your delivery procedures are terrible, although your actual physical delivery was fine. You will likely not read this, and just look at the stars. That is OK for the product - I have an identical one myself, but not for Best Buy. I am reluctant to use your services again.

Good microwave, so far. Wife loves it, so It must be good

I wasn’t really in the market for a new microwave, but thought the old one would look shabby next to the new stove and refrigerator. This one was inexpensive, gets the job done and looks nice

Got this as a replacement for GE microwave jvm1870sf02 ( 1.8 cu. ft.). Looks great, works well. Fits perfectly in the dimensions to replace the old microwave. However, the mounting templates and required hardware are completely different and requires reconfiguring and drilling of holes. Overall satisfied with the product.