Customer Ratings & Reviews

The microwave is terrific. Has everything I needed and then some. Roomy too!

I love this new microwave ... however, I had a small issue and when I spoke with my salesman, Ronnie Callejo at the Best Buy on Veterans Blvd. in Metairie, LA., he took care of the issue immediately. I could not say enough good about Best Buy .. and the guys with Twin Services that removed my old microwave and installed this new one. They were all super to deal with and I highly recommend Best Buy, Ronnie and Twin Services.

The microwave oven installed as per instructions and template and works prefectly.

So far our new oven works great. Fit perfectly and looks great in our kitchen.

Great microwave. The Technician came and installed in a timely manner with little to no issues.

It fits and works as advertised and here's the 8 chrs

Micrwave works great. The installers were very professional.

Works great and has looks incredible with our stove and cabinets. Also was very easy to install.

We purchased this as a package when the slate version was first released. It has sustained three teenagers for the last three years. Not a lot of fingerprints, but grease definitely shows up. In our house meal prepping is the only way we can get by so the microwave gets a lot of use! It recently stopped heating and we are now looking to replace it.

Product is very good. Has all the bells and whistles I need and use. Meets our expectations. Highly disappointed in BestBuy itself.

Our microwave came packed perfectly and works beautifully. Thank you for having the product we needed and pickup was so easy.

Looks good and does its job. Easy to install. Up and running. I’m happy with it.

great product, great install, great customer service

Simple, clean appearance. Works well. Easy to understand controls.

"Excellent" condition open-box item came with missing parts and broken bolt. Has to go through much trouble to get the product installed with the broken bolt. Microwave itself is excellent and functional.

Pros: can set for 1,2, or 3 min. with just one touch of a button, can add 30 seconds while it is going, not difficult to figure out controls. Cons: dark interior with weak light bulb makes for very little light inside, if cooking for less than a full minute you must press "cook time" before the number of seconds.

Wanted to replace broke microwave with same model. This one shown has same model # and pics are exactly as my broken one. Ordered and picked it up. Outside box has same model # as old one. Opened box and looks exactly same. Didn’t open micro door, as taped shut and had plastic protection, but pics shown were same. Well, after installing, removed covering to put plate inside. NOT the same! Interior color and design is different. Plate hangs over bottom edge, which GE says it is suppose to do. I figured I would just have to live with this since it’s already installed. Best Buy should correct photo to match what is really in box. Biggest problem is for some reason, this model doesn’t pop popcorn correctly. I use a microwave popper and most kernels will not pop! Old micro did an awesome job.

Overall this microwave is great. The only reason I gave it 4 stars instead of 5 is that I'm not a fan of the constant beeping when the cooking cycle is over. Probably not a big deal for most people though. Best Buy installation was a totally smooth and easy experience!

Love this microwave. The reheat settings work better than any we've had before. Food heats evenly and reaches the right temperature for me (a little hotter than my wife and daughter prefer). The defrost setting has worked well for the few things we've done. I would recommend this unit.

Nice clean solidly made. Much more convenient controls than our old Frigidaire microwave. Looks like it will hold up better than our Frigidaire but only time will tell. We had it installed, and the guy who came out was polite and very efficient. It was worth the money to have it so professionally taken care of.