Customer Ratings & Reviews

My wife and I both LOVE this microwave much better than our previous one! It heats liquids and solids much more consistently and throughly. It does have multiple auto buttons with sensor cooking for popcorn, beverages, potato, vegetable and chicken/fish. It has a Defrost with Auto/Time features. I love the Add 30 seconds button. Plus, my wife LOVES that the light inside is on and bright when heating. Our previous one was so dim, you couldn't keep an eye on the food you were cooking or liquid you were heating. My wife's only suggestion to GE is that our previous microwave had preset buttons for melting (butter/chocolate) and soften (butter) when she's baking. She can do these actions with this microwave but has to program these manually. She liked just being able to push a button (thus her 4 rating for Cook Setting; I'd have given it a 5).

This model GCST20S1WSS is nearly identical to a 2010 model JEB 1860SM1SS, which I just replaced using the existing trim. The term “countertop” means it could be used on the counter or placed in an opening above the oven as I did. Open the oven door and unscrew the four pan screws holding the trim, remove and set aside. Remove the screws holding the bottom inner trim mounting frame from the cabinet opening edge. With a helper, slide the old oven out, unplug it from the 110 outlet at the rear of the cabinet. Important. Before inserting the new, you must unlock the child proof oven door using the thumb screw on the right side and permanently unlock it per the instructions by turning the thumb screw with a Phillips head. Slide in the new unlocked oven and reinstall the trim.

Pretty good microwave but there is only minimal instructions for it; 2 pages & it doesn’t cover much & I couldn’t find an online manual. I had a problem getting it to run when I put food into & didn’t push start right away, then it wouldn’t run. I found if “start”isn’t pushed within 5 min. of putting food in it , it won’t start. Now somehow the volume has been turned off & it makes no sounds so I don’t know when it finishes cooking & when the timer goes off, it makes no sound & there are no instructions about the sounds. It otherwise is easy to use, defrosts well, has a popcorn button, the express add 30 seconds button & six express cook buttons are handy. There is no “melt” button which I do miss.

Great size for my kitchen and family of 5. I was confused whether to buy 1.5 versus 2 ft. I am very happy with my choice. It fits perfectly well on my kitchen island. It does not come with choices of colors as far as I know. Indian match exactly with the color of my refrigerator.

While it was a little bigger than I planned (thats on me for not using a tape measure), this thing pumps out power and cooks my food with consistency. Previously, I had to adjust or outright abandon some deep frozen foods because the previous wasnt powerful enough. This is also large enough to accommodate my much larger, American-sized plates (we do love our food here). My tenants also grew to love it and it was a much more economical option that doing new wiring for an over the range version. Absolutely worth buying preowned.

I got this to replace older microwave. The old microwave was a beast and didn’t play well with others. This microwave has a large cooking area and just enough technical controls that don’t overwhelm the cook.

It's big enough to fit something rather tall/large. It has a nice rotating glass plate. It's a pretty black microwave. High wattage.

This fits perfectly into our cutout space for our old built-in microwave. In fact, this GE model was the only microwave available with these dimensions. The functions are typical and easy to use. GE is always a reliable brand for my family.

Easy purchase. The store rep looked up my model number. Ordered the exact same microwave. Fits perfectly into my existing frame. Delivered on time. Excellent service.

Simple, affordable, beautiful looking appliance. Hope this one lasts 15 years like my old one. Love the size, power & features versus the cost. Open/close handle needs some work, makes a tinny noise. The whole unit is a little louder than my old one, possibly because of the size & its location withing a base cabinet, but I can live with that. Purchased the 4 year extended warranty & hope I don't need it. Came nicely boxed without gouges on the box. Stainless steel outside & white powder coated inside is just what I wanted. The cons: very noisy & no feature to shut off turntable when cooking a casserole. Easy set up & very easy registration.

Love GE! There are 3 main things that I love about this GE microwave that replaced a similar LG model that quit working after about 2 years. 1) The LG had an annoying tune that played every time it finished its cycle. With the touch of one button, I can mute the sound on this one. LG had a rather complicated way to handle that and it had to be reset every time our electrical power was interrupted. 2) The design matches my GE profile stove which it sits near and it is slightly smaller than the LG which is helpful since this is on a shelf over the counter. Still has as much inside space as the other one. 3) Best of all--it is white inside, rather than a darker gray so I can once again see what is happening in there when the microwave is running. It also feels more solid, I love the one-touch quick starts for 1-6 minutes and didn't even realize how much stress the old one added to my work until this one replaced it. (I have a bed & breakfast and use it every day for melting, heating, etc.)

Purchased this GE 2 Cubic Ft Microwave from Best Buy after our old one stopped working. The instructions that came with it were clear. It fit perfectly in the spot where the old one was. After removing the packing material, I plugged it in, setup the clock and viola it started working immediately. Interestingly, I placed the old one on Free Cycle and the person who picked it up, an engineer, was able to fix his old one using the control panel from the one I had.

Been working like a champ. It replaced a beloved Magic Chef microwave from 20 years ago. Hated to lose that one, but SO HAAPY this one has a larger capacity and easy to use. I still have not reviewed the entire guide to decipher settings, but looks similar to most option settings. Most of my use is heating up coffee or small food portions.

Was in the market for a full size countertop microwave and this model fit my needs perfectly. A lot more powerful than my prior one and I like all of the features, which I am slowly learning how to use.

Very spacious and powerful. Looks great makes cooking and heating up to the next level. Worth the money

I hunted for this specific microwave via google lens. An older version of this microwave was used for a customized built in just before i bought my house. It quit working and i was wanting the samw microwave because of the custom fit. I don't know if this review favors the microwave itself or the convenience of google lens! The microwave does the job, looks nice, and the predecessor lasted 10+ years before. I think the old one was damaged by my husband unintentionally.

Great quality for the price works very well high-powered microwave five stars

Love it! Replaced the same one I had for years and it fit in it's spot (in the wall) without having to make any changes. Can't beat the price compared to other in wall units. With the trim kit, it blends perfectly with my GE double oven just below it. As a microwave, it's spacious and does everything we need it to do.

Very nice microwave and easy to understand panel. Just the right size.

Easy installation. It fit perfectly in my cabinet space & is very attractive. Easy to operate & it has much more power than my old microwave.