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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 460 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its quiet operation, counter depth design, and well-functioning ice maker. Many customers also find it affordable and appreciate its adjustable shelves, fingerprint-resistant finish, and efficient cooling system. While some customers have mentioned that it has less space compared to other models, the majority of customers are pleased with its size and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 460 reviews
  • Rated 2 out of 5 stars

    Noise GE Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is extremely noisy! We can hear it all the way to the master bedroom! It looks like several people have the same problem.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Newer refrigerators sound different from older models because they have more features and use newer technology. Please take a moment to review the section titled: "Normal Operating Conditions" on pg. 32 of the Owner's Manual. If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of equipment so far. Big improvement over our former one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box for a fraction of a new one. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features for a counter-depth fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had almost same space as the full-sized, which is a big bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products I purchased are runny smoothly. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice one and i like the LED lights amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator disappointed me. I expected a quiet fridge since it was brand new, and it makes all kinds of racket...that are supposedly normal. I woukd not recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great delivery and set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My driver was so helpful and kind! Give him a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to organize

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great installation and performance so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud, it seems it’s working all the time, the water is like home temperature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and installation went well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good frig at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good side by side beats a “French door” anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in a very nice box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is lovely. Can't wait for it to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Awesome product,highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy GE customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October 2023 but less than 2 months later refrigerator stopped making ice and the temperature inside the refrigerator is uncontrollable. Should be at 37 but has gone down to 30 degrees. Called Best Buy on 11-27-23 but I am outside the return period and must call GE for service. The first available appointed with GE was not until 12-8-23. My last GE refrigerator was 18 years old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don't build 'em like they used to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through 2 refrigerators in 5 years with faulty ice makers that were deemed unrepairable. The last one, the fridge still worked (The first one just died. Thanks Samsung.), so we just lived for a few months without the ice maker. During that time I researched and talked to tons of different appliance sales reps and came to the conclusion that GE would be my best option because the ice maker is located in the freezer and not the door. I read the reviews on this fridge and saw people mention the flimsy materials and that while it looks great, the quality is subpar. Well, after two months of owning it, the compressor just died. Best Buy can't get here for at least a week. GE is 3 weeks out. I'd never buy a fridge again if they weren't necessary.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your refrigerator's compressor stopped operating properly after only two months of use. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Too noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy when the compressor is on. No idea what is vibrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. The fridges door got crooked after a while, the geek squad team fixed it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was to small. Therefore returned the refrigerator…Other then that it was nice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaning Tower of Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t level refrigerator// because it’s on wheels which wasn’t in description appliance can’t be leveled so it’s a leaning tower…

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can understand your concern. The GZS22IYNFS does have leveling screws on the rollers. The leveling screws are only on the front rollers. Please review page 27 in the manual. If you have issues, please take advantage of your warranty and reach out to Bodewell service by calling 1-833-426-3393. Thank you! Joyce@GEAppliances GE_Appliances