Customers highly value the overall performance, quiet operation, and well-thought-out design of the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate its ample storage space and effective temperature control. However, some customers have noted concerns regarding the water dispenser and door alignment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 490 reviews
Rated 5 out of 5 stars
Open box
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased an open box for a fraction of a new one. Works great
I would recommend this to a friend
Rated 5 out of 5 stars
Great features for a counter-depth fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had almost same space as the full-sized, which is a big bonus.
I would recommend this to a friend
Rated 3 out of 5 stars
Not recommended
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator disappointed me. I expected a quiet fridge since it was brand new, and it makes all kinds of racket...that are supposedly normal. I woukd not recommend.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Rated 5 out of 5 stars
It’s a great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The products I purchased are runny smoothly. Very happy with them
I would recommend this to a friend
Rated 2 out of 5 stars
Too many issues, too expensive
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed with this GE product. Dented and scratched easily. Problems with water line leaking and causing rust and damage to floor. Third attempt at getting Best Buy to repair or replace unit.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's very nice one and i like the LED lights amazing
I would recommend this to a friend
Rated 5 out of 5 stars
Great delivery and set up!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My driver was so helpful and kind! Give him a raise
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sale value
Better price than any other store
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, great installation and performance so far.
I would recommend this to a friend
Rated 1 out of 5 stars
Great if you like loud and annoying sounds.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We went through 3 of these and then finally gave up and went with an LG. BestBuy was great with taking back the GE refrigerators. Each of the GE’s compressors made very loud and annoying sounds, from vibrational hums, to high pitch whining that could be heard across the house. The LG can barely be heard. No more GE products for us.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward.
Rated 2 out of 5 stars
Noise GE Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is extremely noisy! We can hear it all the way to the master bedroom!
It looks like several people have the same problem.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Newer refrigerators sound different from older models because they have more features and use newer technology. Please take a moment to review the section titled: "Normal Operating Conditions" on pg. 32 of the Owner's Manual. If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 3 out of 5 stars
Unhappy customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too loud, it seems it’s working all the time, the water is like home temperature.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Very happy with product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator and installation went well.
Thanks
I would recommend this to a friend
Rated 5 out of 5 stars
Good frig at a good price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good side by side beats a “French door” anytime!
I would recommend this to a friend
Rated 5 out of 5 stars
Comes in a very nice box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The box is lovely. Can't wait for it to be installed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator for beginners
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color! Awesome product,highly recommended
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the color. Its quiet, well lit, and the freezer is excellent in getting things cold quickly. Just enough space in the fridge so that its not overwhelming and nice storage options.
This review is from GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black Slate
I would recommend this to a friend
Rated 1 out of 5 stars
Unhappy GE customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in October 2023 but less than 2 months later refrigerator stopped making ice and the temperature inside the refrigerator is uncontrollable. Should be at 37 but has gone down to 30 degrees. Called Best Buy on 11-27-23 but I am outside the return period and must call GE for service. The first available appointed with GE was not until 12-8-23. My last GE refrigerator was 18 years old.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
They don't build 'em like they used to.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We went through 2 refrigerators in 5 years with faulty ice makers that were deemed unrepairable. The last one, the fridge still worked (The first one just died. Thanks Samsung.), so we just lived for a few months without the ice maker. During that time I researched and talked to tons of different appliance sales reps and came to the conclusion that GE would be my best option because the ice maker is located in the freezer and not the door.
I read the reviews on this fridge and saw people mention the flimsy materials and that while it looks great, the quality is subpar. Well, after two months of owning it, the compressor just died.
Best Buy can't get here for at least a week. GE is 3 weeks out.
I'd never buy a fridge again if they weren't necessary.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello, thank you for your review. We are very sorry that your refrigerator's compressor stopped operating properly after only two months of use. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 3 out of 5 stars
Too noisy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too noisy when the compressor is on. No idea what is vibrating.