Customer Ratings & Reviews

Refrigerator broke less than a month after it was installed. Compressor locked up. As others have said here clicking and buzzing noise started and got progressively worse until it stopped cooling altogether. Repair person said he has made the same repair on this same model countless times in the last few weeks. It is a well-known defect in the compressor and GE continues to sell this product knowing it will break. Calls to customer service result in wait times of over one hour. Upon finally speaking to someone, they are very unhelpful. Terrible product and even worse customer service. GE has really deteriorated recently. Do not buy this refrigerator.

Bought a new refrigerator from this company and service contract. Refrigerator broke last week. Service guy came out today. Going to have to wait another 30 days for a repair ON A REFRIGERATOR! What kind of company treats their customers this way. How do you tell your customer they have to wait 30 days get a repair on a major appliance? Never buy from these people and definitely never never buy a service contract from them.

Disappointed. Ice maker sounds like it’s broken, it runs constantly, and the water spout drips/leaks.

I wanted to provide a review that sheds light on the longevity and reliability of this product. I bought this fridge from Best Buy in August 2021, paying top dollar for it due to appliance shortages. A mere three years later, it has been replaced due to a leak in the sealed system that I was advised was not worth repairing. The functionality of this fridge was good while it was working. The key here is while working. Having to replace something I paid over 3000 dollars for a mere three years later was a bitter pill to swallow. The fridge has now been replaced with another brand. I can honestly say I will never purchase another GE appliance again. I do not believe the quality is there since the acquisition by Haier.

Awful refrigerator. We have had it for a little over a year and the compressor has gone 2x. Tech said it can't be fixed and GE will not honor the warranty they gave us after it died in the first 6 months. They want to charge us for a new refrigerator.

We’ve had our refrigerator for a month and love it. It fits perfectly in our kitchen space.

Great refrigerator! It looks good and works well. No complaints except I wish it was a bit bigger but our space cannot accommodate bigger so that is why we bought this one.

We had this fridge for a week before returning it. It looks nice and everything, but the compressor was running all the time, and it was LOUD—you could hear it from the floor above. FWIW, Best Buy was great in taking it back, no questions asked, got a Bosch instead and loving it.

GE quality, easy organize, love the ice maker in the door.

Terrible appliance. First one didn’t last a year and the second one now leaking after a year and a half. Both water filtration systems leaked and always left calcium build up no matter how many times I wiped it clean. Looks ugly from the front every time someone tries to get water. Do not buy, very disappointed even with the warranty.

I bought this refrigerator in January 2022 and it had a complete compressor failure in April of 2022. I lost $400 dollars in groceries that GE will not cover. The parts to fix the refrigerator will not be in until June so I'll be without a refrigerator for over two months. Do yourself a favor and stay away from GE products. They're unreliable junk,