Customer Ratings & Reviews

i think best buy sold me a refurbished one. didnt come in a box and was missing some shelves. now it has stopped working after about 30 days. trying to setup repair online but can’t reach them after hours.

My son loves the ice maker and all his drinks stay cold...excellent product!

We like our new refrigerator, it is a bit smaller then out last refrigerator but it does the job.. the water dispenser is placed a differently then our last one and is much better.

This is the worst purchase I have ever made at Best Buy. It stopped working after 2 months of purchase. Do not buy. It has been a terrible experience dealing with Best Buy

Do not buy if you like having ice. Takes 48 hours to make first tub of ice. Ice maker cannot keep up. My 17 year old fridge has no issue keeping up with the ice demand.

I like both the refrigerator space and freezer space. I can see everything that I have easier than in my old one.

I had a GE refrigerator, purchased 5 years ago from Best Buy. It stopped cooling although the freezer was fine. Replacement parts were not available anymore. We bought another one. It wouldn’t cool below 50 degrees, although the freezer worked. We exchanged it for another one. It wouldn’t cool below 50 degrees although the freezer worked. We returned it and bought a Bosch elsewhere since Best Buy had none in stock and I had been without a refrigerator the first 3 weeks of December.

While I paid for install the team that did the delivery didn't know what they were doing, so had to hire my own install. Best Buy refunded the install cost

We have been very happy with the purchase … the Best Buy team was very knowledgeable and helpful

Really like it but don’t like changing from ice to water. My last refrigerator had different set up and didn’t need to change each time

Happy with purchase; deliver as scheduled; employees were careful and professional

We got this at their scratch and dent store. We have had problems since day 1! The handles broke off shortly after after my mom bumped them with the wheel of her wheelchair. Then a seal broke in half and i threw it away, the tech charged me for that, bought in March 2021 and today it bit the dust, customer service is nonexistent even with the extended warranty they won’t fix or replace it. Guess I’ll call the bbb

great deal during the labor day sale - could not pass this up. very functional and stylish for the price point

sleek. great price. i would take this anyday. especially in today's environment.

I love this refrigerator. Unfortunately, I had to replace it after two years because of Hurricane Ian. Best Buy was wonderful and I got it a few days after ordering. Love it!!!

Good stuff we like it. Easy to use. Nice looking. Thanks

From the day it was delivered the temperatures both in refrigerator and and freezer were dangerously high. Ice cream was on the verge of turning to soup the freezer was set at -6 and runs 20 degrees. The refrig is set at 34 and runs 45 degrees. They are replacing with another.

This fridge has been efficient and fit perfectly into the space I have

This refrigerator was delivered on 4/2/24 and NEVER worked. It was cooler in the house than it was in the refrigerator or freezer. We lost HUNDREDS of dollars of freezer and refrigerator food before they could replace the refrigerator 3 days later.

Love that I can finally reach to the back of the refrigerator! Easy to clean.