Customer Ratings & Reviews
- Model:
- JRP28BJBB
- |
- SKU:
- 6348561
Customer reviews
Rating 4.1 out of 5 stars with 44 reviews
(44 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Cons mentioned:Control panel
Rated 2 out of 5 stars
OK oven. Cheap control panel.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and installed this oven. Best Buy delivery was on time and satisfactory. It works pretty well. It is far from the least expensive possible brand or model. However, I feel that the control panel is extremely cheaply made. I was expecting, from the pictures on the web site, that the panel for the clock and top oven would be glass. It is not, it is that plastic sheet covered type button panel. It looks very wavy from the side and feels cheap to the touch. The bottom oven has a knob only. When ordering, I thought this would be OK. However, it is also very cheaply made. The knob is about as substantial as a toy oven. The operation is very grainy and not smooth turning at all. I installed it any way because my original oven had already been hauled off and Best Buy said it would be 10 days or more before I could get any help. It's in now and seems to work fine so I'm keeping it but, when we remodel the kitchen, it will be the first thing to go. If GE cheaped out this much on the parts I see and touch every day, I'm not too confident in the parts that are hidden. Additionally, I was not expecting it to have a fan just to keep the control panel cool but it does and it is a bit annoying. This may be standard now, I don't know, but I was not aware of it and it is annoying. And, though it may get better with use, it pops and snaps a lot, partly from the thermostat cutting on an off fairly loudly and partly from the expansion and contraction of the unit. The manual says this is normal. Maybe for this unit it is normal, but it is a lot more popping than other ovens I've used. I have cycled the unit throught the cooking and broiling modes and all worked and warmed up quickly but emitted a smelly smoke. Perhaps this is just a protecting coat of some kind of cooking oil, but there was more smoke than I expected, particularly from the bottom oven. The manual mentions this and says it is normal in a new oven and will disappear in time or I can run the self clean for three hours to speed the process. The bottom oven does not have a self clean feature. Finally, in all fairness, I bought a GE induction stove recently and love it so I think this is just a "miss" on GE's part and not representative of their products in general.
No, I would not recommend this to a friend Rated 2 out of 5 stars
WALL OVEN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WOULD BE GREAT IF THE DOOR DIDN'T KEEP THE LIGHTS ON INSIDE THE OVEN AND IT WOULD BE WONDERFULL IF THE SELF CLEAN WORKED.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, TVANTENNA - Thanks for taking the time to write a review. We're sorry to hear that your wall oven isn't working properly. This certainly isn't the owner experience we would want for you and we apologize for any inconvenience. It's always a pleasure to help and we're glad to assist in any way we can. Please feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA