Skip to content
Main Content

Customer Ratings & Reviews

Model:
JX7230DLWW
SKU:
6083601
Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 143 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 143 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Looks Great!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this trim kit for my GE built in microwave that also purchased from Best Buy. I actually found an open box item, so it was a great value. I was in a rush the day I picked it up. I figured I would call back to schedule the installation appointment at a later date. I took it home and to my surprise my husband installed it while I was out. That means this is an easy install! It looks great and I couldn't be happier!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    It Looks Good But...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit makes the combination oven & microwave look good in the cabinet. However, after mounting exactly as the directions state, the microwave door does not swing open freely to its full capacity of 90 degrees. Instead, it opens only to about 40 degrees before it pinches against the frame of the surround kit. The swing side of the surround needs to be redesigned concave, so the ark of the door swing allows it to open completely without rubbing. I fear that over time this rubbing point will pop of the stainless steel front of the microwave. Lastly, the price of the kit is excessive for tin mounting platform and a plastic frame with a very thin stainless-steel veneer. This was the second kit sent to us as the first one came with a damaged tin platform in the sealed box. No problem requesting a replacement except for the initial 3 month wait time for the first then a 3 week wait time for the replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can do better Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to return it because it does not fit opening although the correct measurements were given. Also not happy that it was dropped off in front of my house where anyone could have taken it. Techs came back days later and attempted to install it. This is the first bad experience I’ve had with Best Buy. Now I have to start all over now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Microwave trim kit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal. Matches our pre-existing stainless GE appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks but it was not easy to put in. The two employees at Best Buy did warn me and they were right. I had to cut out the whole bigger and I had to buy a piece of wood to lift the microwave up a little. After some time figuring out how to put the puzzle together we got it in! My house is older so I don’t think everyone will have the same issues. Just know it might take longer than 20 min.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Quality

    Rated 5 out of 5 stars

    Trims

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look better then before i replace it..looks very very BEAUTIFUL..THANK YOU BEST BUY .ILL DO BUSINEDD AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Very nice trim panel.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trim panel was very nice in appearance considering what others have said. I am very pleased with the product. Yes, it could have been better if it were made of metal but would have cost more. Instructions were very good and fit and finish was great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Perfect fit

    Rated 5 out of 5 stars

    GE mode PEB7227ANDD fits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect and easy installation for the GE Microwave model PEB7227ANDD

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    overpriced for what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trim kit is an injection molded plastic frame with a very thin stainless stamping adhered to the front only (not the sides) of the plastic frame. The choices are slim, so I settled. My last GE Profile trim kit was solid metal and heavy. This one weighs nothing and is still expensive. I guess GE keeps the profit. The sides of this trim kit is cut away (presumably for venting) so you can see inside and see the plastic ribs on the core side of the plastic frame, which looks cheap. My main message to GE is that the diminishing quality IS NOTICED by your customers. A high quality budget part does not look the same as a high quality nice part. To buyers, please be VERY careful you order the exact correct trim kit for your microwave. GE constantly changes the numbers and randomly discontinues items, and they seem unable to design new microwaves that use older trim kits. Part number matching is critical.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    whomever created this - never tried installing it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim kit looks good once it was finally installed. Was a tad dis-appointed it was plastic but only due to old being metal. It did require cutting out the sides a tad more from the previous smaller GE micro-wave and its metal trim kit it was replacing. Just "plunged" using circular saw. The reason I took off 1 star was due to trim kit having to be attached to micro-wave (old one was not). Took another star off due to the tiny tiny screws supplied to use to attach the kit to the micro-wave. The screws kept dropping thru the open sides of the "deep well" and they arent magnetic. After having to take the trim kit on/off several times and wasting at least 1/2 hour due to "losing" a screw I finally went to my garage and looked through my many years of cumulative screws and found a couple that were twice as long as provided and was done in minutes. I do recommend (there really arent any other trim options) but do yourself a favor and get longer screws.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Very expensive with wrong paper stencil

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite expensive for a stamped piece of metal and plastic. The paper stencil included is wrong and did not match the actual trim.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Easy to install
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Pricey, but nice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and more secure.the color is great, easy to clean and doesn't leave such a large gap between the microwave and the trim. All in all, it is a great product. My only knock is the price. Coming out with specific trim and charging as much as the microwave for it make it almost not worth buying.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been pleased with the ease of installation and design of your new trim kit. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA GE_Appliances

  • Cons mentioned:
    Expensive, Plastic

    Rated 3 out of 5 stars

    Trim is plastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice when installed, but it was a pain to install. I replaced a 20 year old GE Profile microwave and trim with this, the old one screwed right to the wood frame directly, and was solid metal. This one is plastic and the way it mounts to the frame is really a pain and makes aligning the front of the trim with the front of the oven a major effort. The bottom of the trim screws to brackets that are attached to the pan that is attached to the inside hole in the cabinet. The top screws into another bracket that is attached to the top of the cabinet. There are too many parts that need to get aligned to make the trim flush with the oven. Most of my installation time was spent installing, removing, adjusting, installing, removing, adjusting, etc. the trim piece. The old model was much easier. Also, I don't like the business model of selling the oven for a price that looks like a good value, then selling me all the hardware to install it separately for another $200. Mildly deceptive and no way around it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Perfect fit

    Rated 5 out of 5 stars

    Perfect fit for GE - Profile 2.2 Cu. Ft. Microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a built-in microwave. I found the one I like and within my price range. Got help from Best Buy staff to look for a compatible trim kit for GE - Profile 2.2 Cu. Ft. Microwave. The kit arrived in the mail in good condition. I was able to install without issues. Perfect fit. I can't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is nice for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is nice for the price. Make sure the dimensions match with the microwave and cabinets. There are less than 1-inch straight gaps side of the frame. I don't know the purpose of it but the gaps there.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit

    Rated 5 out of 5 stars

    Quality replacement part.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit my old microwave cabinet. A bit tricky to install, but following details od installation will result in a complete replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit

    Rated 4 out of 5 stars

    Built in trim kit for GE microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation instructions a bit confusing but doable. Had to raise the floor in the cabinet 2 inches and add a 1.5 inch bottom trim strip due to the size of the new microwave. Final outcome - the kit looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave border

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both trims to find which one went better with kitchen. Both looked great and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Microwave border

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both trims to find which one went better with kitchen. Both looked great and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Trim kit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. The installers were excellent! Done in less than 30 minutes.

    I would recommend this to a friend