Customer Ratings & Reviews
- Model:
- PTD60GBSRWS
- |
- SKU:
- 6472688
Customer reviews
Rating 4.4 out of 5 stars with 300 reviews
(300 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the product's excellent overall and drying performance, noting its quiet operation and large capacity. They also appreciate its ease of use, sleek design, and appealing color and size. However, a minor concern was raised regarding the door opening on the wrong side.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
205 Place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I love doing my laundry at home. Hate the laundromat.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to write a review. We’re thrilled to hear that you’re enjoying the convenience and efficiency of your new dryer in the comfort of your own home. Say goodbye to the laundromat hassle! Thanks for choosing GE Appliances and don’t hesitate to reach out if there is anything we can assist with moving forward. Have a great day! Lauren@GEAppliances
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is reliable and efficient. Delivery was on time and the delivery service was a A plus.
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service great product .Delivery was prompt and on time.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback. We are glad you are enjoying your new gas dryer and received great service from your retailer as well! We hope this unit continues to impress you for many years with its great features. If there is anything we can help with in the future, please let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Does the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Heats up fast and love the color! Happy so far!
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for taking the time to send us your review. We are happy to hear that you are pleased with you dryer unit and are loving the color as well. We hope it continues to be a great addition to your laundry space and if there is anything else we can help with let us know. All the best! Dianna@GEA
Rated 5 out of 5 stars
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I’ve had. Handles a big load like a champ.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
GE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and easy to use.It can be less noisy and price should be a little less.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good , only thing is that it no come with the adapter for Bluetooth
I would recommend this to a friendRated 5 out of 5 stars
love my dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a very good product, i have the matching washer and now i get the dryer
I would recommend this to a friendRated 4 out of 5 stars
Great features for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and features. Little loud is the only down side.
I would recommend this to a friendRated 5 out of 5 stars
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer/dryer set, they’re pretty and work amazing!
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well love the wifi features just a bit louder than most washers
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is noisy so installer ordered another one. We haven’t gotten it yet.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 2 out of 5 stars
Below Average Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer over a year ago. It takes way too long to dry my clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with your dryer taking too long to dry your items. We recommend matching the control settings to the load you are drying and cleaning the lint filter before every load. You can find more tips on the article titled "Dryer - Not Drying or Taking Too Long to Dry" on the GE Appliances website.
If the issue persists after troubleshooting, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Drying performance
Rated 4 out of 5 stars
Great dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer and works perfectly. Install was fine until I had to flip the door to open on the other side. Took a little extra time but now that it’s done the dryer is great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you reviewing this amazing dryer! It's great to hear that it works perfectly for you. Hopefully you've had the chance to try out all of the smart features. Thanks for choosing GE! Mike@GEA
Rated 3 out of 5 stars
Decent but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the low price. The clothes are not completely dried when using the sensing function. I end up running it manually for a little while longer.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 3 out of 5 stars
Decent deyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but sensor buttons are very sensitive. Timers for drying could vary a bit more but overall, not bad.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad to hear you find the dryer nice overall, and we appreciate your notes on the sensor buttons and drying timers—your input is valuable for future improvements.
Rated 5 out of 5 stars
Best Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! The sanitize option is perfect as well!
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
I would recommend this to a friendRated 1 out of 5 stars
Hope you like wet clothes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with a matching washer back in March of this year. It does not dry clothes. Just did another load and this time only filled half the washer thinking I'm overloading the dryer. Nope. After 1:15 minutes the dryer finished its run. I go down there to fold and nope. Still wet. Just fired it up for another 90 minutes. Wish I had acted sooner on this as I'm past my return period. Bottom line... I gotta go get another dryer. It will NOT be a GE. So disappointed. DO NOT BUY!
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear about your experience. If your dryer isn’t drying as expected, we recommend first ensuring that the lint filter is clean, your ductwork is clear and properly vented, and that loads are sorted by fabric type and size to improve airflow. It’s also important to make sure the settings you’re using match the load you’re drying. If everything checks out and the issue continues, we suggest scheduling service by calling 833-426-3393 so one of our Bodewell technicians can take a closer look and ensure everything is functioning properly. -Kacie@GEAppliances
Rated 1 out of 5 stars
Gas dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We dealing more or less 2 mos. Before it got fix. In a week we already notice the problem...Very disappointing but still thankful for the company warranty and they give inconvenience Stipend. Overall , I still doubt the product. Hopefully the issue wouldn't come again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your dryer needing repair so soon. However, we are glad that you got in touch with service and got everything taken care of. We're confident that your dryer is going to serve you for many years to come.
Rated 1 out of 5 stars
It had one job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely frustrated with this dryer. We consistently have to run two cycles to dry towels and jeans, even on the highest setting. No matter how hot we set it, the towels and jeans come out damp after an hour. I’ve followed the instructions, and the vents are clear and properly aligned, but it just doesn’t seem to work well. Either it’s a poor-quality dryer, or we got a lemon. So much for saving energy. I completely regret purchasing this unit. I would have returned it within the return window, but we were called out of town on an emergency and didn’t have a chance to properly test it until it was too late. Now we’re stuck with this giant metal warming cube.
This review is from GE Profile - 7.4 Cu. Ft. Smart Gas Dryer with Sanitize Cycle and Sensor Dry - Diamond Gray
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit is not drying as well as expected and can understand your frustration. We would recommend reaching out to our service team to schedule an appointment to have your unit properly diagnosed. You can reach our technicians at the phone number here (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help!

























