Customer Ratings & Reviews
- Model:
- PTD60GBSRWS
- SKU:
- 6472688
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 7.4 Cu. Ft. Smart Gas Dryer's overall performance, particularly its drying capabilities and quiet operation. Many appreciate its ease of use, large capacity, and stylish design. While some users noted the dryer door could be improved, the positive feedback on other features significantly outweighs this minor concern.
This summary was generated by AI based on customer reviews.
Decent deyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but sensor buttons are very sensitive. Timers for drying could vary a bit more but overall, not bad.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad to hear you find the dryer nice overall, and we appreciate your notes on the sensor buttons and drying timers—your input is valuable for future improvements.
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good , only thing is that it no come with the adapter for Bluetooth
I would recommend this to a friendAvoid at all cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer. Wife would return if we could. within a month of ownership, we had a technician out and still doesn’t dry clothes. Tech advised today’s dryers don’t dry clothes. We don’t use any sensor dry, only max time dry and it is terrible. Do not buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know what happened. For help with the drying performance, we recommend you review the tips in the support article on our website titled: "Dryer - Taking Too Long To Dry Clothes or Not Drying at All." If this information doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well love the wifi features just a bit louder than most washers
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is noisy so installer ordered another one. We haven’t gotten it yet.
I would recommend this to a friendGreat features for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and features. Little loud is the only down side.
I would recommend this to a friendBest dryer ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer ever!! And quiet too! I Would definitely recommend!
I would recommend this to a friendGreat Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dryer!! Looks great and works like no other!
I would recommend this to a friendIt had one job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely frustrated with this dryer. We consistently have to run two cycles to dry towels and jeans, even on the highest setting. No matter how hot we set it, the towels and jeans come out damp after an hour. I’ve followed the instructions, and the vents are clear and properly aligned, but it just doesn’t seem to work well. Either it’s a poor-quality dryer, or we got a lemon. So much for saving energy. I completely regret purchasing this unit. I would have returned it within the return window, but we were called out of town on an emergency and didn’t have a chance to properly test it until it was too late. Now we’re stuck with this giant metal warming cube.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit is not drying as well as expected and can understand your frustration. We would recommend reaching out to our service team to schedule an appointment to have your unit properly diagnosed. You can reach our technicians at the phone number here (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help!
- Pros mentioned:Drying performance
Great dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer and works perfectly. Install was fine until I had to flip the door to open on the other side. Took a little extra time but now that it’s done the dryer is great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you reviewing this amazing dryer! It's great to hear that it works perfectly for you. Hopefully you've had the chance to try out all of the smart features. Thanks for choosing GE! Mike@GEA
Decent but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the low price. The clothes are not completely dried when using the sensing function. I end up running it manually for a little while longer.
I would recommend this to a friendBest Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! The sanitize option is perfect as well!
I would recommend this to a friendWash wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall!!! Super quite and huge inside to wash
I would recommend this to a friendGood dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer lint filter is a tad small. The light in the drum is nice!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad you like the dryer and appreciate the drum light. We'll certainly take note of your comment about the lint filter size for future improvements.
Couldn't Get It Right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 dyers delivered that were all damaged, I had to switch to a Maytag. The first one took over 2 hours to dry one small load of laundry. The replacements were all damaged. The last was badly dented and the guys didn't even bring it into the house. Apparently every single dryer from the warehouse was damaged. This makes no sense. I had to take off 5 days of work to wind up with no dryer after a month. I would never buy a dryer from GE again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly hate to hear you had difficulty with multiple units, with some being delivered damaged. We apologize for the trouble you’ve had, and your feedback will be shared with our team. If any issue occurred during delivery and you’d like to reach out to Best Buy, their customer service is available at 1 (888) 237-8289. Going forward, we’ll do all we can to earn your trust in our brand again. -Sarah@GEAppliances
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to dry no matter what cycle you use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience. Check for an obstruction in the ductwork. Make sure the outside wall cap or damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly. It is recommended that you clean the ductwork completely at least once a year. For more information, please check out our support article titled: "Dryer - Things To Check For A Venting Issue" article. Also, it is important that the dryer is level to ensure clothes are tumbling properly and making contact with the moisture sensors located in the lower, front of the dryer. If you continue to have concerns, please call GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have your dryer checked.
Ok dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying tends to take some time. Eco drive takes over and you need re do it so not necessarily saving on gas
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send in your feedback. We always strive to providing solutions as well as quality products for our customers. We do value your feedback and will be passing this information to our engineers and design teams as they use this to help them improve on future builds. Hope this helps! If you need anything else, please let us know. Take care! Dianna@GEA
There Are Better Dryers!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor/Eco Dry setting leaves clothes damp every time. I'm just not happy with this product. I do not recommend buying it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. When the eDry button is pressed, cycle settings change to reduce the total energy consumption of the selected sensor cycle. The eDry feature will work great for those items you like to remove and hang immediately. For optimal drying times, turn eDry off.
Not a good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a year and it broke down. Geeksquad had to come 5 different times and each time they needed to order a part. So we’ve been without a dryer for about a month and a half. Now getting an exchange. This sucks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for the difficulties you've had with your dryer and are glad to hear an exchange has been arranged. Please let us know if you have any questions regarding the new dryer. -Vikki@GEAppliances
- Pros mentioned:Noise level
Very quiet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is so smart. I'm glad I did the research 1st. It's extremely quiet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're glad to hear that you're more than satisfied with the performance of your GE Profile dryer. It's a pleasure having you in the GEA family and we appreciate the review. All the best! -Don@GEA
