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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 717 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Dry Quality

    Rating 4.3 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the dishwasher's quiet operation, cleaning ability, and the useful third rack. Many appreciate its ease of use and the extra capacity it offers. However, some customers express concerns regarding the product's reliability and somewhat lengthy wash cycles. A few also mention challenges with installation and the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 717 reviews
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with some other kitchen appliances and was so glad we did. It’s very quiet and amazingly it brings the dishes clean and without spots. Thank you Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Third rack

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase! I love the slate black finish....it is so sleek! Loving the third rack, the ability to adjust the top rack, the bottle jets, the hidden controls, and so many other features!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a dishwasher so quiet. I had to check to make sure it was on. Cleaned the dishes perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing quality for GE Profile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all GE products including Washer and Dryer. We ordered this Profile Dishwasher to complete the set. Delivery didn't call until the end of the window. Delivered it with water in it that dumped into our house when they set it down. Terrible instructions that were generic and vague at best used potentially for all of their dishwashers. Order of operations caused you to work under the dishwasher vs steps that could have made it a lot easier before sliding in. It appears they only believe pros are going to install something that's pretty simple for an average homeowner. Initial quality was poor. The trim pieces you have to fit the seals on were misaligned. We though this could have been an open box for a bit because of the weird glue and residue that still hasn't come off. Support brackets are strong enough to give it a solid feel so it slips around a bit. Screw covers were cheap plastic and bent when having to force them into the ill shaped trim. I don't think I'll buy a GE Dishwasher ever again after this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bobracha - We appreciate you being part of the GE Appliances family and do not take your trust lightly. Your feedback on the installation of the dishwasher is appreciated and comments like this will be use for the improvement of our products and services in the future. If you have any issues or questions with the installation of your new dishwasher, please let us know on our Contact Us page or find us on social media. We hope it is working well for you. - John@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Buyer beware for open box appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need a dishwasher but this one was an open Box deal and since I was already buying some other GE appliances on a whim I decided to replace my old Frigidaire dishwasher. Big mistake because now I have to wash the dishes before I put them in the dishwasher and then I have to wash them again afterwards and that wastes water and it also wastes my time and causes frustration. It was a really good price and I asked repeatedly if there was anything wrong with it but they said no, it was returned because there was scratch on the door. When I asked why there were water spots inside they said they test them before they put them back out for sale but I have a feeling somebody had this dishwasher and returned it because it didn't wash dishes very well. The pictures are some of the dishes I pulled out of my dishwasher yesterday. It also has a drying feature but that doesn't work because there's still water on top of the dishes even when using the highest setting. I bought this dishwasher on March 28th 2022. I wish I still had my 13 year old Frigidaire dishwasher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HolidayPerfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy squad was very much Professional very the guys was safe and cautious when entering my home Following COVID-19 safety precautions customer service on .100% I’m very happy with my Dishwasher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. About 1 year into owning this we found that it has been leaking underneath and ruined our newly remodeled kitchen. The rubber 90 split open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made. Trim pulls away from door.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended. Chrome trim at top of door pulled away twice in less than two years. GE fixed first time under warranty but refused help second time because warranty expired. Dishwasher does an adequate job but is very slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Best Buy Bad installation damaged dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy didn’t install it properly it ripped out of the cabinet and the top is damaged the dishwasher needs to be replaced by Best Buy. The whole thing fell out of the cabinet bc they didn’t attach the screws and then it was uncentered.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're really sorry to hear about this. We recommend reaching out to Best Buy directly for assistance. We hope things get resolved soon. All the best.- Kianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Rust stains near the display and leaking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had high hopes based on the reviews we read for the dishwasher but barely a year past purchasing we are very disappointed. The dishwasher as rust stains near the digital display which has also intermittently stopped displaying. In addition we now have leaking without even using the steam function that has begun discoloring our wood floors. Would never have purchased if we knew this would be the outcome. We expected a much better product from GE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher GE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishwasher is very efficient. I loved And in the space where I put it, it was perfect

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      Thank you for taking the time to review your dishwasher. We're so happy to hear it fits in a perfect space and does a great job. Thanks for choosing to trust GE. Have a great day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Bottle jets, Cleaning performance, Noise level
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Good Dishwasher, but manage your expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing another GE dishwasher and wanted to keep a couple of key features that were important to us, including hard food disposal and heated drying. With a few weeks of experience with the appliance, I think it’s time to write my review. Overall: It’s a solid, extremely quiet dishwasher that gets my dishes clean. It’s not perfect, and was a good replacement for the GE that turned out 15 good years of cleaning for my family. As for managing expectations, there are a few things that annoy me about this dishwasher: 1) The third rack limits the size of the glassware you can put in the second rack, meaning stemware (i.e. wine glasses) will not fit unless you drop the adjustable rack to its lowest position. 2) You cannot put full sized dinner plates in the lower rack when the second rack is at its lower position. The only option is to remove the third rack when washing stemware and full sized plates. 3) The Normal cycle with normal drying says it should take 1 hour, 28 minutes but it has yet to take less than two hours from start to the end beep. 4) Using the bottle jets—a nice feature, I admit—adds 23 minutes to the scheduled cycle. That said, the bottle jets are best for tall items which won’t fit without dropping the 2nd rack or removing the 3rd rack. See above for why that’s problematic. 5) The recommended detergent is Finish, but I have to cram the Quantum gel packs into the tiny holder in the door. I’ve yet to use one of the tablets, but I suspect those might be more trouble: At least you can squeeze the gel pack. If you’re going to co-brand, at least make sure the brands are compatible. 6) The door spring is wound pretty tight which will probably ease over time/with use, but be careful letting it go because the door will slam. Again, this is a good dishwasher and I am happy with my purchase, Don’t let the above dissuade you from buying this GE Profile Dishwasher, but there were some trade offs and you should be aware of them. I don’t think any dishwasher is perfect, and in this case the third rack is unnecessary and probably causes more logistical headaches than it solves. As for Best Buy, the installers they sent were terrific. Friendly, polite, respectful of property, and they were in and out in no time. My experience with Best Buy was excellent and I’d buy an appliance from them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7/13/20 installed by electrician and have had multiple issues with the electronics component in only a years time. Currently it blinks 888 with no response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just took the dishwasher out of the box it was shipped delivered in, I haven’t even taken off the wrapping and there is water pouring on my floor! Did they deliver a used AND returned item?!!? = |

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your dishwasher is leaking so soon after being installed. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Bottle jets, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Amazingly quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this dishwasher for about 3 weeks, and so far I'm very satisfied. It operates extraordinarily quietly, so running it overnight isn't going to wake the kids up. Boost dry works fairly well. Though water still pools depending on the shape of the item, it dries much better than my old KitchenAid did. Bottle jets are another great addition and upgrade for me, as are the jets under the silverware trays, which cleans them much better, and the 3rd drawer, though it only fits very short items (even a ladle will get it stuck.) I'm deducting one star because the interior is a little narrower and less spacious than I'm used to (the 3rd drawer makes up for some of that) and because the clips that hold together the top jets were bent and detached when this unit arrived. I was able to fix that myself, but it wasn't easy to do with the 3rd drawer blocking access (the detached clips prevented me form removing that drawer.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks we used it two times and the wheels on tray are melted we are waiting for responds from Best Buy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there, thank you for the feedback. We are so sorry to hear that you have had issues with this dishwasher so soon after purchase, and we can definitely imagine how frustrating it would be for you. We would recommend giving out factory service and repair team a call to schedule an appointment. They can be reached at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to assisting you. -Elliot@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Leak prone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned this unit since April 2020. It worked great until recently. A leak formed at the back of the tub which has caused extensive damage to our kitchen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this new dishwasher for a month. Good: Very quiet and cleans well. We really like the 3rd rack. Poor: Cycles are very long compared to our old KitchenAid DW (That was awesome at cleaning). None of the tines on the upper rack will fold for bulky objects. The normal dry setting leaves the contents wet. The dry boost settings dries all but some plastic items but causes distortion of plastic silverware in the lower rack silverware holder.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello BobP - We really appreciate the time you took to review your dishwasher. Your feedback is helpful and we'd be happy to provide some tips. There is a quick, 1-hour wash cycle that can be used for a quicker clean. The tines on the lower rack can fold down so bulky items should be loaded on the bottom. For help with drying, make sure the water is at least 120 degrees when entering the tub and use a high quality rinse agent. Please let us know if you have any more questions! - John@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Third rack
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Cleans very well..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher cleans our dishes very well. It holds all of our over-sized dishes. We really like the third rack for our large utensils. It's a bit louder then the Bosch it replaced, but its tolerable. The buttons are sensitive especially when unloading. No way to turn them off( Have to cancel and it will timeout).

    I would recommend this to a friend
  • Pros mentioned:
    Bottle jets, Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Fabulous dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! We have been using it for about 2 months now and I have no complaints. It seems huge inside and is easy to load/unload. The bottle jets have been amazing for my family as I have kids who use bottles daily. I noticed with our previous dishwashers that sometimes the insides of the bottles were not clean. I have not had that issue since getting this dishwasher. GE made it very easy to adjust the height of the second rack, so even pretty tall bottles can fit, but if I am not using the jets and have something large to wash on the bottom rack, it is easy enough to raise the second rack. I also love the 3rd rack for small items. Finally, the jets under the silverware basket are genius! I think my silverware gets much cleaner with this dishwasher than it has with others, with less pre-rinsing. I also really like the control panel. You can just see it under the counter, and it actually tells you what cycle is currently running and says how many minutes are left, so you know exactly when your dishes will be done. I got this dishwasher after returning a Bosch. I was extremely disappointed with the Bosch because it did not dry well. This dishwasher dries dishes much better. There is occasionally some water left on some items, but it is typically minimal. The only slight negative is that this dishwasher is louder than the Bosch. I would not say it is very loud (before the Bosch we had a Maytag that sounded like a jet taking off when it ran), but you can hear it running. It is like low white noise in the background, and does not bother me, but it is worth noting if you are looking for something very quiet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thank you for taking the time to write such a detailed review! We are thrilled to learn that you’re loving the many amazing features of your new GE Profile Dishwasher. Everything from the Built-In Third Rack to the 40 powerful Deep Clean Silverware Jets and the incredible Dry Boost make this dishwasher fabulous! We will be happy to share your valuable feedback with our design and engineering teams, as they value your honest opinions and will be sure to use them in future design considerations. Thank you for joining our GE Family and please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@GEA GE_Appliances