Customers appreciate the 30" Convertible Range Hood for its efficient lighting and easy installation process. However, some customers have expressed concerns about the noise level and feel that the product is overpriced.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
Rated 2 out of 5 stars
Poor option.
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic capability is good. The glass touchpad was nearly impossible to operate, took taps, hits, presses - sometimes to no avail. Then after having it for 1 year and 4 months, quit working.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like very much the look and the lighting is really stylish! The fan functionality work great and it is really powerful. I added the charcoal filter that is not included but it’s easy to buy at Lowe’s and this helps very much for reducing the odors. I fully recommend this product
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not very effective. When I purchased I didn’t realize I needed to order a filter also but Best Buy didn’t carry it. Once filter was purchased I can’t say it made much of a difference of having it
This reviewer received promo considerations or sweepstakes entry for writing a review.
although stylish and functional, I was disappointed that the filter needed to be purchased separately an dI did not know this until it was installed.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello mjb1, thank you for your review. We are sincerely sorry your range hood did not come with a filter. We understand your frustration with this. We have passed your comments along to our range hood design and development team for future review. Thank you for your feedback. -Chris@GEA
Rated 2 out of 5 stars
Hasn’t worked
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We installed ourselves. Rather easy. But when we turned it on, it vibrated violently. A technician came out and said it was the motor. He ordered a new one but now have to wait to get it installed.
Hello bwd70, thank you for your review. We are sincerely sorry your range hood vibrated violently when you began to use it. We understand how that would be frustrating. We are glad, however, that you were able to schedule service with a technician to resolve this. We're always happy to help. -Chris@GEA
Rated 5 out of 5 stars
Range Hood by GE
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a higher flow vent for our range. It works great.
We are sorry to hear you are having an issue with your range hood venting properly. If the unit isn't vented to the outside, the air needs to be recirculated through a disposable charcoal filter that helps remove smoke and odors. We recommend reviewing the installation instructions. If you believe there is an issue, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. It is our hope that once this is working well for you that you are pleased with your hood. Joyce@GEAppliances
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great range hood!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Relatively easy to install and works great! The size was perfect for our kitchen. Stainless steel finish also matches our other appliances well. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
After much research we chose to go with this range hood. When we went to install it, the buttons for the fan and lights did not work as expected. The fan would start but would not stop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked pretty well at first then suddenly the control panel(touch) stopped functioning properly. Nothing works except fan on low. This hood lasted less than 2years. Definitely not worth the price.
We are sorry to hear that you had to return your range hood unit. We hope it has since been resolved, and you were still able to get a GE Profile hood that worked out better in your space. If we can help with anything feel free to reach out and let us know. Dianna@GE Profile
Rated 1 out of 5 stars
Product was DOA
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy delivered the boxed range top to my home. When I plugged it in none of the controls responded and the Bluetooth did not even send a pairing signal. Per the instructions I unplugged and replugged the unit several times but it never responded. As it was GE I had not checked for customer reviews (there were none on Bestbuy.com at the time of my purchase). Now I did check other sites and found the unit had a high rate of DOA per other customers so I returned the unit for a refund. I am now looking for a different range hood.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit is excessively noisy. Sounds like I am standing near the exhaust of a jet engine. Hate this product and would like it exchanged, or totally removed.
Although it was purchased in February, due to Covid it was only installed the day before Thanksgiving. It has only turned on twice. Once to check it out and the second time to show the installer of the WRONG refrigerator.
Hello Charles, thank you for your review. We are sincerely sorry your refrigerator is louder than expected. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the "Contact Us" link on our website and we will be happy to assist you further! -Chris@GEA
Rated 1 out of 5 stars
Junk, Junk, Junk
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a piece of JUNK,,, It came dented, cheaply made. But they were great about taking it back...
Thanks for taking the time to provide feedback about your experience. Your concerns are valued and we welcome your insights as we continually strive to improve the products and services we offer.
Rated 5 out of 5 stars
Satisfied with service.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers were very polite and helpful. They answered several questions that I had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a couple of small dents, not enough to go through the process of returning, but the product itself is of good quality. Definitely on upgrade to what I had.