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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 115 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the UltraFast Washer and Dryer Combo's overall and drying performance, ease of use, space-saving design, and quiet operation. Many appreciate its suitable size and capacity for various laundry loads. However, some customers have expressed concerns about the long cycle times and the mess associated with cleaning the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 115 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of not having to worry about drying, just a touch and it's ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had any problems! The clothes don’t take that long to get done and they feel dry to me. I’m not having any of the dampness problems others have mentioned. Overall the machine performs as it should and I’m loving it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're enjoying your new Combo! We strive to make sure our appliances are user friendly coupled with a great performance. We strive to make sure our appliances are user friendly coupled with a great performance. Thanks for choosing GE Profile for your home! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE profile washer and dryer combo (awesome)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my GE profile washer and dryer combo so far it has been the best decision I've made when it comes to purchasing a washer and dryer combo Thanks to GE for this awesome experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, no issues in the first few months and its been great to switch to the 2 in 1 machine.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    Inefficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to save on space and not have to switch loads of laundry. However, the cycles are extremely long and rarely dry well, leading to laundry taking all day just for a few loads. Its a great concept and hope the technology improves.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want you to stay excited. Please make sure you have the most updated software downloaded and selecting More Dry will help with the drying. The cycles should take a couple hours depending on what cycles you've selected. We'd like to get a little more information from you and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works very well for family. everyone loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this all in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is good looking as well as very efficient We love the convenience of putting our clothes in once and taking them out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful when using myself and I really love w

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Taylor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and dryer. Dry clothes and wash clothes efficiently, works good with Amazon Alexa. Well, I like most about it is you don’t have to be at home to wash and dry your clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear you’re enjoying the convenience and efficiency of your UltraFast Combo—especially the smart features that let you handle laundry from anywhere. Being able to manage your laundry remotely really does make life easier! Thanks for sharing your positive feedback. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    They replaced it and now it works fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the gas powered machines are better at drying because i had to dry the load of clothing twice for every load i put in especially when they were towels or anything thick my baby cloths washed fine but in the same load his blankets werent dry when i called the company they said they will look at it and they ended up replacing it and it worked so great after that no more problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I regret this purchase so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using for a day. Full disclosure, I started with a load bigger than I should have because it's a big hopper. So when it didn't dry at all I figured I had asked too much of it. So I took 75% of it out and tried timed dry. Literally gave it 12+ hours, still too wet to wear anything. I know it's heating up, because the top of the machine gets rather hot after so much time. I did checked that all the filters were clean. I have that 25% in there now, hoping I can get it close enough to try the remaining wet laundry still in the basket. I know it's supposed to feel a tiny bit moist when taking it out, but not to this degree. Also, the phone app is not good, the bluetooth disconnects often, and changing the wifi network it runs on is very difficult. Troubleshooting on the machine amounts to "Is the machine on". Don't get me started on the telemetry details I agreed to. Only did it because I thought there might be hidden features apart from the dashboard. You might have looked at the FAQ and saw a question about whether it has the autodispenser. Know that this FAQ is answered by users, and not BestBuy or the manufacturer. Don;t be fooled by the one person that said it does, becasue this model does not. I almost bought the pedestal, but adding it in doesn't say that the installers will include that. Turns out they will (at least the guys who delivered mine said that they would have ... they were the only good part of this experience so far). I'm very much in the mind to return this, but I'm going to due my full diligence and continue looking over the manual to see if I've missed something.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. To ensure the best performance from the Combo, make sure the software is up to date using the SmartHQ app. For help with the drying concern, please follow the tips in the "Clothes take too long to dry" section on pg. 31 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.

      The PFQ83HSSWWW only has a manual dispenser drawer. There is no Bulk Dispense / SmartDispense feature on the PFQ83HSSWWW. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer/dryer combo. There are 2 adults in the household so it’s perfect for our laundry needs. The size of the loads fit my king size bedding perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect for our rv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Perfect full size washer for our rv. Drys well. Takes about 2 hours to wash/dry but no switching loads is nice and runs off of typical plug. I won't be going back to a traditional washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase i have ever made it works as its supposed to washes and dries perfectly i love it i highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to use! Just a one step process, set & forget! Best Buy made the purchase easy with there delivery & setup. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now, I cannot speak about longevity or reliability. Although, I installed this myself in an area that had no prior laundry, hook up. I simply plugged it into a regular outlet, and tied the hot/cold water and drain into the sink next to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Life changer. Makes laundry very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice for me and my husband because I can no longer go up and down stairs to our basements so I use the one up and my husband using the one down stairs and it works out for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo has been outstanding and love how we decided to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is amazing absolutely easy to use makes life easier

    I would recommend this to a friend
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