Black Friday Deals and Doorbusters are hereShop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1159 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the UltraFast 4.8 Cu. Ft. High-Efficiency Smart Combo Electric Washer & Dryer as a space-saving appliance that is easy to use and operate. They appreciate its ventless design, quiet operation, and large capacity. However, some customers have experienced issues with defective units and bad smells.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,159 reviews
  • Rated 5 out of 5 stars

    good machine, a few drawbacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! wash 2 blankets at once. Drawbacks are the top of the maching vibrates (appearently normal) so you can't keep anything on top of it :( Also the way it works you have to "shake out" the humidity when removing clothes, so whatever time you saved in not having to switch clothes from washer to dryer is spent when removing and shaking out the clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time saver

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine is a time saver. Was able to replace my old equipment and save time doing laundry

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Thoroughly Worth It!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this machine I now look forward to laundry! One and done! For a king comforter it took a bit longer than expected but overall this machine is a dream!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks so much for your enthusiastic feedback! We’re delighted to hear that our Ultrafast Combo has made laundry a more enjoyable and efficient experience for you. While the duration for larger loads may take a bit longer, we’re thrilled that you consider it a dream to use. We’re confident it will remain a favorite in your laundry space for years to come. Feel free to reach out anytime if there is anything we can help with. Take care! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    So pleased!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer dryer combo. It works well in my closet renovation! Exceeds my expectation and does exactly what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    GE Washer/Dryer Combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a space saver. Really nice appearance. App is great! Worry free washing. Can put a load in and walk away because it will start drying the load after the wash!

    I would recommend this to a friend
  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    Perfect for small space or apartment.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Short dry times for a combo unit. No need for a vent and plugs into a standard outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tesla of all Washer dryer combos

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any washer dryer 2 in 1 combo I have ever owned. You can do it all from your phone app. Uses 120 V outlet. Never remove wet clothes from washer to dryer ever again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    More time with disabled wife.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how I lived without it! It has cut my laundry time in half, giving more time with my disabled wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one solution!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using our GE combo unit for a bit over a month now, about 50 loads of laundry, and absolutely love thisnrhing! It cleans way better than our old unit that was only about 5 years old, and is much quieter and faster. It took a bit to get used of the laundry feeling "wet" after the dry cycle, and a king size comforter may need aome additional dry time. We found that using the fastest spin speed helps a lot. Overall, we are very happy with our purchase!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you choosing Profile for your home. We’re incredibly happy to hear you’re enjoying the performance from your new Combo! We strive to make sure our products are made with the best quality for our consumers. Thanks for being part of the GE Appliances family and have a wonderful day! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    He All In One

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable washer/dryer combo! Load it, start it, and walk away.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're thrilled to learn how much you're enjoying the performance from the Combo! It truly is a game changer that makes doing laundry a breeze. Thank you for choosing to become part of the Profile family! Best wishes! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The best of the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance so far that I have bought. Super easy to use and already saving money in electricity. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gadget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a rough start and I thought I had a bad machine (extreme shaking) during the spin cycle. Geek squad was sent out, realized that the shipping bolts were not removed, and corrected it. The machine does what it’s suppose to do. I haven’t washed any bulky items, but …. So far …so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know that issue with shaking must have been concerning, and we’re glad to hear they were able to resolve that by removing the shipping bolts. If it may be helpful, we do discuss what hardware should be removed on page 24 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. We’re confident the Combo will take care of all your laundry needs for a long time to come! GE_Appliances

  • Rated 1 out of 5 stars

    Best Buy sold me a lemon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy sold me a total lemon. It was the GE profile combo washer and dryer. It was marketed as having cosmetic imperfections but like-new working order. Well it leaked all over my floor. I called GE to have a GE tech fix it. He connected his computer to the machine and "didnt find issues except that the dispense bin almost overflowed but didnt." He never ran a full cycle. It leaked less than 5 min after he left running a self-clean cycle, not one of his test cycles. We then had an ice storm the last 5 days of my 14 day return period. BestBuy said id need to go to the store i bought it from to ask to see if i can return it a few days after the storm. Well i travelled 2.5 hours to get this discounted "working like new" machine. Why cant i call the store? Anyway makes no sense to inconvenient customers so much. Then best buy told me that i need to call them to fix the machine as they "run their own tests on it". I explained that the test the GE guy ran doesnt detect the real life issues, nor did the best buy "check" done before selling this machine. No one really ran a reall cycle. Who knows how much Best Buy would charge me to send their GeekSquad out to fix the machine that should have been in good woeking order. Well, i connected my machine to the app and wifi, and through ongoing conversations with GE, i now have parts delivered for MULTIPLE parts of the machine as part of warrenty. Best buy should have done all this before selling this machine. It is reckless productivity that could have really damaged my property had i placed it inside my home. Fortunately i had it in my garage, so so far i dont notice any damage from all the water leaks from this machine

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're disappointed to hear about the trouble you've been having with your Combo unit. This is not the experience we wanted you to have and we truly apologize for the inconvenience. We're glad to hear you're working with our service team and we're confident they'll continue to do everything they can to help you quickly and efficiently as possible. Reach out to us on one of our social media platforms via direct message if you have any questions or need further assistance. We're always here to help. Take care. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Best machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente and practice save space water and power all in one machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this one in all washer dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine! I’ve been wanting a unit like this for years and finally bought it. It fit in my hall closet so I can do laundry in my home now, not the cold garage. Clothes come out great, I use the smart dispenser for detergent and softener and all I have to do it pick the setting and hit start, it does the rest and lets me know on my phone when it’s ready! Life changing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use. It's also easy to fit in a small laundry room if you don't have a lot of space. Love the app option as well as you can see when the cycle is over through your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Life changing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to imagine how convenient this combo is until you experience it. This was an amazing purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer/dryer combo, couldnt be any more pleased with the service I received and the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do Not Buy until GE fixes the filter.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we've had this since appliance since August and have generally loved it. No need for a dryer vent and a normal 110V plug is all you need. BUUUUT, for the past few months we've noticed a dramatic decrease in its ability to fully dry the clothes. We cleaned the foam filter numerous times, vacuumed the filter and tried to clear out the filter as much as possible. Still didn't seem to work. We do have 3 dogs so they generate a lot of hair. But there's no disclaimer that says 'don't buy this if you have ANY dogs or kids or people with hair.' So I figured I'd order a replacement filter and when I googled the filter a whole bunch of videos about 'All in One Filter Design Flaw' and 'Filter Hack' came up. After seeing a few videos i went down looked for myself and holy cow, what a mess. Now before you all say 'duh' or 'clean the filter more frequently', we do it religiously. But it's not the filter that is filthy, It's the coil on the other side of the filter that is supposedly designed to keep said hair from the coil. Additionally this coil is practically inaccessible. We've tried vacuum crevice tools and even a bottle brush. The attached photo is a view looking in the slot where the filter goes and looking towards the coil (the faint blue behind all the hair). You think this is a good design? I don't. Bottom line: The filter design is majorly flawed and I wouldn't recommend this product until GE fixes the design and also makes it accessible to clean and/or they provide an updated filter that actually keeps hair and debris off the coils. Otherwise you'll be spending $2K+ for a washer/dryer combo that can only wash.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad you reached out and encourage you to send us a private message on one of our social channels (Facebook or Instagram) with your contact information and a copy of your review so we can look into this for you. GE_Appliances

  • Rated 1 out of 5 stars

    Do not buy!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware!! Do not purchase this unit. All clothes are coming out of the drying cycle wrinkled. I have tried reducing the load size, reducing the spin speed, adding anti-wrinkle fabric softener, adding dryer balls, increased the amount of water in the load, running an additional clean cycle; all attempts have been unsuccessful. I am having to re-dry clothes multiple times on de-wrinkle in very small loads to get some of the wrinkles out. I have not received any out of balance errors or any error codes at all. I have had 2 techs look at the machine and both determined there is nothing wrong with the machine other than it was not engineered to operate as intended. The tech has received the exact same complaint from other customers with this unit. This tech said that because the machine does not have ventilation it is not able to thoroughly dry clothes and causes wrinkles. This machine is not performing as advertised. GE has been unhelpful in my request to return the unit for a refund.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out and bringing this to our attention. We see that you're working with our consumer relations team. We recommend continuing to work with them as they are best suited to assist with escalated issues. GE_Appliances