Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- SKU:
- 6530134
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.
This summary was generated by AI based on customer reviews.
Design flaw, GE wont fix.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Massive issue with lint trap. Google it, everyone having the same issue. GE suggested a service appointment that cost me $100 to get someone to look at it and suggested a $600 fix. DO NOT BUY THIS UNIT. CLASS ACTION LAWSUIT IS FORMING. GE made video to mitigate this issue but if you read the comments not one person had their solution work. GE needs to recall this unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out to us. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
one shot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product work great done in one shot do not need to dry
I would recommend this to a friendFailed Delivery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from best buy when delivery company arrived at my house they refused to bring to second floor. Best buy refund purchase. I did buy unit from another company. Concept is great. Have had challenges with dryer performance. Need to stay on top of cleaning excess lint.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you had a bad experience with your retailer’s delivery service. We understand that can be frustrating. We hope this has since been resolved. If you need additional help in regard to your refund, we would suggest reaching out to bestbuy.com customer service department at 1-888-237-8289, or call your local store. We always welcome feedback and suggestions from our customers to help us improve on future builds so will make sure to pass yours to our product teams for review.
Life changing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more transferring from washer to dryer! Everything is washed and dried all at once and so fast. Love this thing!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks so much for your kind words! We’re delighted to hear that our Combo has been a life-changing addition to your laundry routine, making the process faster and more convenient. We truly appreciate your enthusiasm and are here to assist you in any future laundry needs you may have. Have a wonderful day! Lauren@GEAppliances
- Cons mentioned:Drying time
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine may be good if you are one person that does laundry. For a family of four, does not work. Takes too long to do a load of wash. My clothes never came out smelling fresh and clean, just damp. Took 4 hours to dry towels.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're sorry to hear you're not satisfied with your purchase. We have some tips that we hope will help your experience with this unit. When you pull your clothes out of the dryer, we recommend shaking the items and they will be dry. We also want to make sure you're loading your unit correctly. For specifics, please see page 18 of the use and care manual listed at the bottom of the "From the Manufacturer" section below this model. If you have any questions, please reach out. We're here to help! Julia@GEAppliances
Perfect for apartments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, perfect for apartments, not need of heat exhaust. Its perfect for me and my mom.
I would recommend this to a friendAwesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! You will not be disappointed. If you like hi-tech, this product is a must have for your home !
I would recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. A little bigger footprint that the transitional washer units. But saves a lot of time transferring
I would recommend this to a friendWORST BUY if you ask me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it less stars, I WOULD! But this is mainly because the customer service at this location is less than acceptable in customer service. They said they would not deliver to our area so we picked up unit, this was 4 days after we purchased it. They damaged the lining in our teuck when they loaded it. Got it home, had it set up and the whole thing SHOOK! Yes, it was installed professionally. The return lady in the call center said we would have to go BACK to the store to do the return in person but then they would definitely pick up the return. Ok, fine whatever. You are 2 hours away (the closest Best Buy). So we did that. Then the manager in store said "well its not my fault you live so far away!" Mind you they deliver to the next town over. So we put the unit back onto my husbands truck- the box was long gone since opening it. And, made a 4th trip 2 hours south to return the broken equipment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We understand the frustration and inconvenience caused by this situation. We appreciate you taking the time to share your experience, that we'll be sure to forward to the appropriate team.
- Cons mentioned:Drying time
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase! If I could give it a 0 star I would! We thought this would be a great choice but it was horrible. The washing was okay but the drying was horrible. Nothing was ever dry even after using extend dry. Having to wait 3.5 hours for a wash to be complete, but not dry was horrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we recommend you consider connecting your Profile Combo to your WiFi and our SmartHQ app. Doing so will provide you the chance to receive and download any new over-the-air updates. These updates could include the addition of new features and/or performance improvements. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your unit evaluated and repaired as needed.
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. We love it so much, and definitely recommend it to anyone.
I would recommend this to a friendWorth the 2 in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. keep the clothes smelling good.. price a little high but still worth the 2in 1 set up
I would recommend this to a friendBest washing machine ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! So convenient since no more air duct needed. No noise whatsoever! Washed my clothes really good!
I would recommend this to a friendrecommend everyone buy one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like my new washer and dryer I would recommend everyone buy one.
I would recommend this to a friendA magic wand for laundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible tech! A magic wand for laundry. Just make sure that your installers level it in both directions
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - It sounds like you're thrilled with your new Combo! We're delighted to hear that you find it as magical as we do. Your tip about ensuring proper installation is spot on – it's essential for optimal performance. If you have any questions or need further assistance, feel free to reach out. Happy laundry days ahead! -Kacie@GEAppliances
Washer dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our washer dryer combo, works so well and clothes have never been cleaner.
I would recommend this to a friendAmazing for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed me in everyway. Ventless dryer and 120 plug installation makes this thing extremely versatile
I would recommend this to a friendMy favorite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best machine for a busy mom who doesnt remember to switch the laundry like myself lol
I would recommend this to a friendJust buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product exceeded my expectations. I actually look forward to laundry now.
I would recommend this to a friendBest they make
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome unit works very well. Dries alot quicker than i thought.
I would recommend this to a friend