Customer Ratings & Reviews
- Model:
- PFQ97HSPVGN
- |
- SKU:
- 6649531
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried about this because it's a big purchase and I've had read some reviews with concerns on the drying time and drying efficiency, but it's been great so far. I do laundry once or twice a week and not very large loads. You can't expect clothes will come out burning hot because it's whole different drying method but it definitely does the job. The machine is quiet and a medium load takes about 1:20-1:30 to wash and dry. Just pay attention to the maintenance it requires and should be goofld. I'm happy with my purchase.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best decision of the year, just do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one you want, yes it takes a little longer than your wash cycle but that's because it's washing and drying, without a dryer vent and without gas or 220v. Honestly it's changed where you can place it, if your building a new house you could put one in your master closet with water hookup and a drain and a 110v 15a outlet. So far so good, we love it. I do wish you could reverse the front door but I was told you can't.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best Investment Ive made in a Long Time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best investment ive made. Love it you can put in load and set and its done by and waiting in the morning or whenever you are ready. Ive washed 12 loads so far. It does take little getting use to when load is done you open the door the clothes feel like they are slightly damp but they are not. When you give a quick shake they are fine. This has to do with heat pump drying. Even though i have a dryer vent i love that fact i dont have to vent this unit. The laundry room doesnt get as hot. Also these units produce less lent.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
GE Profile washer, dryer, combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfect. I actually really love this washer dryer combo. Best part is you don’t have to have an outside vent. I’ve read a lot of reviews about how lint gets past the filter and can clog up the heat exchanger. I’m being very careful to clean all the lint.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great machine, and a space saver!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washer/dryer combo. We have a very small laundry room and wanted to open up more space for a storage cabinet and counter top beside the washer/dryer. This does the trick! No more forgetting a wet load of laundry. overnight or longer! Set it up and forget it. Once you remember, take out your dry clothes! Love the features!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for sharing your positive experience with your Combo. We're delighted to hear that it not only meets your laundry needs but also serves as a space-saving solution in your small laundry room. The convenience of the set-it-and-forget-it feature resonates with many, and we're glad it has made your laundry routine more efficient. If you ever have more feedback or questions, feel free to reach out. We appreciate your support and hope you continue to enjoy the benefits of this model! -Kacie@GEAppliances
Rated 5 out of 5 stars
Awesome machine with laundry one and done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Load and go. Laundry no longer a chore, but a one and done. Family of six with laundry before leaving and dryer loading afterwards. Removed all the work. One and done. Will keep this for a long time.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Transformative technology - sips energy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these units as a replacement for our washer and gas dryer. We wanted to get two because we really wanted to use them to expedite our overall laundry experience and I must say that they've done exactly that! Admittedly, it was a bit of a risk to take as all in one units have traditionally had some reliability, size, and speed issues, however GE did an amazing job addressing almost all of the relevant issues and even made these units work on simple 110v outlets which is amazing. They literally sip energy but do the job just as fast. There are a couple of hiccups that folks should be aware of. First, they do dry your clothes and oftentimes they do a better job than my former gas dryer, however when you pull your clothes out it feels weird as the air within the machine is so very humid that you almost feel like the clothes must be wet - but they are not. You simply need to jiggle the garments and the hot moist air dissipates and you're left with dry clothes. It's a very unique experience and hard to understand as most dryers don't feel this way. Second, there is an issue that occasionally happens with very small loads (like 2 or 3 items) where it cannot get an accurate sense on the load distribution and it keeps trying incessantly. I hope that GE sends out a firmware fix for this issue because it is a bit annoying, but in the meantime it's best to ensure you're not washing very tiny loads. Finally, the app will continually remind you to fill the auto-dispense fabric softener reservoir even if you do not use fabric softener. Our family doesn't like to use fabric softener and I wish I could disable to notification that I haven't filled the auto dispenser. Overall I've been extremely satisfied and would purchase again. The small issues are just that - small. But they do the job and they do it super fast and very efficiently. I love that.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
I love my new washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! N easy to use. It is a pretty good machine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Space saver and energy efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Ventless, this is a big one for me. My vent to the outside was always getting clogged and needing to get cleaned out. - Uses 110 volt outlet instead of 220 volt outlet - Saves a lot of space in my utility room - Has a 50oz reservoir for detergent so you don't have to add detergent on every load - Nice not having to move clothes from washer to drier Cons: - Slower than my old washer / drier - Can't do 2 loads in parallel (i.e. dry load #1 while load#2 is washing)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit takes a really long time to dry. Maintenance is more complicated than classic units. Purchased 9 months ago, and it's already in need of service. I only do about 10 loads a month. Disappointed. Would go with separate w/d units in the future.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To help ensure the best performance, please make sure the software is up to date using the SmartHQ app. We're confident the certified technician will provide the best solution possible. We hope you allow us to work hard to earn your trust again.
Rated 5 out of 5 stars
ADHD Dream Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I have ever bought. This is for the ADHD people who forget to flip the wash. Set it and walk away. I love being able to toss a load in the morning then in the afternoon when I am done with work I just have to fold. Most loads are 2 - 2.5 hours start to finish. The towels and bedding can take up to 4 hours, they are my last load on wash days. No more laundry setting in the washer for days and having to be rewashed. The display is easy to read and simple to follow. The app is nice, you can control the machine from anywhere. I like being able to load the soap and the machine will remind me when a refill is needed.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
1 load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it... but, it just takes too long to do a wash and dry when you want to do up to 3 loads. I say just set your day for just 1 load.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy Little Accident
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My improperly working dryer venting had to be rerouted outside my wall for a cost of $1400. I fortuitiously stumbled upon this combo on a Twitter post and jumped: replace my dying washer and dryer with a new and superior one, and not pay for ugly ducts, with a net expense of only $799. I could not be happier or feel more blessed. It is so easy to load dirty clothes and not come back until clothes are dry and ready to fold. The only thing that is not automated is putting the laundry in and then taking it out. At first there was a bad smell, but a search of the internet showed this was common and solved with using vinegar as my fabric softener, which I always do with non-bedding/towels anyway. By having automatic dispensing of detergent and fabric softener (vinegar), I am no longer under- or over-using those products, and there are no spills to make a mess and clean. I have always disliked doing laundry and found it so unpleasant. Not anymore. It's easy and a breeze. Plus, I have so much more space in my laundry room, which is nice.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has done a great job for us. If you overload it does struggle to dry but if loaded correctly no problem.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Good Combo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I do like the benefit of not having to take the clothes out of the washer and load the dryer. Time to completion can be a bit long but since this is all in one it was about the same amount of time I wasted letting the clothes sit in the washer. I always use the 'more dry' option so that I don't have to worry about the clothes feeling damp. Definitely saves a ton on my energy bill using this though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Exactly what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does everything and it does it well. A huge plus is the auto feeder for detergent and softener. If you install the app, you have first hand knowledge of where your laundry is in it's cycle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
LOVE AND WILL BUY AGAIN
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HIGHLY would recommend purchasing. We have waited months until writing a review to give a more accurate review. This was such a great purchase. It does operate a little differently than a regular washer or dryer, but it sends information to your phone or (my favorite) it guides you through reminders and what to do on the screen. It holds so much detergent and softener and makes everything so easy. It will take a little bit to get used to the laundry feeling ever so slightly damp but when you take it out and start folding or putting it away, it is totally dry. It works on a regular outlet so you need to have one of those nearby, but you can put it anywhere (like maybe in a closet so your laundry is closer to where it needs to go) because it runs on a regular outlet and is ventless. Would purchase over and over and over again and am planning on getting another one when we renovate our closets / bedrooms.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Best desicione of my life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this combo for over a year now and it's amazing,i no longer have to worry about switching the laundry from the washer to the dryer. It completes the cycle in around 2 hours and the dries clothes well,never going back.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience! It’s great to hear that your Combo has been working so well for you after a year of use. The convenience of not needing to transfer clothes between machines really does make laundry feel a lot easier. We're glad it's been such a reliable time-saver for you! -Kacie@GEAppliances
Rated 1 out of 5 stars
Total garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer dryer combo 1 year 1 month. This past month things have been breaking more often now that we are out of warranty. Even when this combo is working properly (fort the first 3 months) it doesn't dry clothes all the way and they always come out wrinkled. No matter the load size or if you pull clothes out immediately. I have to iron or stream nearly every item i wash. It would take you less time to just do things traditionally and switch things to the dryer yourself. Now it's not drying at all even though i clean the filter religiously. Which I've never had to do with a traditional dryer. Like i clean it with a vent brush and vacuum. Lucky for me i have a washer and dryer in my basement from the 80s that still runs so i can keep up with laundry until a repair person cones and changes me an arm and leg to fix it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review.
Rated 4 out of 5 stars
Gets the job done
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the only thing is that it does take awhile, I know it’s doing both washing and drying but I’m used to quick wash cycles that last like 30-45 min and then dry time also like less than 30 min but this washer even on quick cycle it’ll say like 1hr and 30 min and I guess with the sensors sometimes it might take longer but besides the time it takes to wash I have no complaints
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friend






























