Customer Ratings & Reviews
- Model:
- GSRF GA01998-US
- |
- SKU:
- 6483614
Customer reviews
Rating 4.5 out of 5 stars with 73 reviews
(73 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Geek Squad Certified Refurbished Nest Cam (Wired)'s camera quality, citing clear and concise feeds. They also praise its ease of use and straightforward setup process, integrating seamlessly with the Google Home app. Positive feedback also highlights the excellent night vision capabilities. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to Use and Effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to setup in Google Home. Night mode features work great.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Simple set up and use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent indoor camera, purchased one for each room!
I would recommend this to a friend Rated 5 out of 5 stars
battery camera is a waste of the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good it is the battery camera that sucks! AWFUL
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Nest Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works perfectly. Nice quality and coordinates with the app.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was easy to set up. Doing just what I wanted it to!
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Indoor camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, allows me to monitor my kids room , good night vision .
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Nest - Quality Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality camera with clear imaging and dependabilty
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Rated 4 out of 5 stars
Overall good indoor camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good indoor wifi camera. Clear daytime/night vision image. Clear and loud audio. Only issue is the home app you have to use with it. Very annoying to set up and limited features. Plus subscription options aren't the best. Hardware is good though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Anthony, it's great that you liked the camera and audio quality of Nest Cam (Indoor, Wired). We are sorry to hear about your annoying experience setting up your Nest camera with the Google Home app.
We understand that long time Nest user, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant to create an integrated experience with other Google Nest speakers and displays. If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
For any other support needs with your Nest Cam (Indoor, Wired), please consider contacting our support team so we can assist you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Good pet camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for keeping an eye on your pets. Just wish it stored more than 3 hours without a subscription.
I would recommend this to a friend- Pros mentioned:Camera quality, Setup
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. I have several placed at all the doors in my house and some that look over the driveway. They are very clear. The new generation is a little different from the previous, but they are easy to set up.
I would recommend this to a friend Rated 3 out of 5 stars
Okay but Not Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is okay but seems all Google Next cameras have some kind of connection issues. I had to disable some settings in my router to make the connection stable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! We appreciate your feedback on Nest Cam (battery). We hear your concerns, and we’d be happy to share this with the right team for future improvements. Meanwhile, you can visit these links that can help in the event of a connectivity issue:
Wi-Fi networks that are incompatible or aren’t recommended: https://support.google.com/googlenest/answer/9249905
Recommended Wi-Fi network and router settings: https://support.google.com/googlenest/answer/9240155
We have help available for your support needs here: https://support.google.com/googlenest/gethelp";
Rated 5 out of 5 stars
Good product.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought used from best buy. Its been over a year. No issues and looks brand new.
I would recommend this to a friendRated 4 out of 5 stars
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to pay for a brand new one and the refurbished one was a good price. Don't use it unless I am out so I think it is working just fine.
I would recommend this to a friendRated 5 out of 5 stars
Solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, durable, use your own mounting screws works great, nest are hard for certain wifi... Check your mesh compatibility
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Once it's up & running, you're good to view!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not overly hard to set up, it's just a little time-consuming & confusing when you switch everything over from NEST to GoogleHome. I just wish everything was on one app (NEST) & stick with that. It's not a big deal, but I'm one of those "hate change" kinda people. But the feed/view is clear, concise, it works well with our WiFi & we can see a vast space of our backyard. Great home security camera!
I would recommend this to a friend Rated 5 out of 5 stars
Great cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and save a lot of money buying refurbished.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little nest cam. Installed it and it works great.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Not amazing but pretty good for the cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has clear video and audio in app live view and in history via best aware subscription. The night vision is not quite as good as other options but still captures enough to be efficient. Not a fan of the change over from Nest app to Google home. However this is unavoidable as all new products will continue to be on Google home app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there kenmorsch, thanks for taking the time to share your views with us on Nest Cam (Indoor, Wired). It's great to hear that you liked the clear video and audio quality, including the benefits you get with the Nest Aware subscription. However, we do apologize for any unfavorable views you may be having, with the move we made from the Nest app to the Google Home app, including any disappointment with the Night Vision feature.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
Night Vision video quality can be affected by internet speed and other issues. But, most Night Vision specific issues are caused by your camera’s infrared light that reflects off a surface near your camera, like a shelf, window, window screen, or wall. We recommend trying the steps listed on this link to see if it might be helpful with the issue.
If you're willing to try, please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, however, the app takes longer to load than I would like.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, DanielleG. Thank you for sharing your review on your Nest Cam (indoor, wired). We're glad to hear that your experience with the device has been great when it comes to providing you with quality images. We'd like to know more details about your concerns with the load times for the Google Home app and help identify the cause of the issue. Our team of dedicated specialists are standing by to assist you with troubleshooting steps that may improve the overall performance of the device. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Best Buy from Best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Camera. Bought a refurbished one for half the price.
I would recommend this to a friend





