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Customer Ratings & Reviews

Your price for this item is $107.97
The comparable value price is $699.00

Customer reviews

Rating 4.5 out of 5 stars with 19 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Pixel 7 as a great value for its price. They appreciate the phone's condition, with many stating that it arrived in perfect condition. The camera quality is also highly praised, with customers noting its excellent performance in both daylight and low-light photography. Overall, customers are very satisfied with their purchase and would recommend the phone to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mom Approved! Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother who direly needed to upgrade her Galaxy S9. She uses her phone for pictures at family events and holidays, but didn't want an iPhone, so I did a lot of research and heard wonderful things about the Google Pixel 7. For this price point, I got a WAY better camera, 256g of storage, and an operating system she's more comfortable with. We haven't had any issues and she acclimated to the new device fairly quickly, which means the UI is well designed for her. Our carrier is Verizon and it has been working well with it. It holds a charge for over a day, including her listening to Pandora and browsing Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Brand new condition, Easy setup

    Rated 5 out of 5 stars

    Who needs new ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked brand new was ready to use immediately. Charged the battery, copied over everything my old phone to the Pixel transferred my number I have never looked back. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 7 best value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 7 phone is excellent. Cameras are great in daylight photography and especially in low light and night photography, better than Samsung phones. Touch to search is really a great feature as well. Making it easy to search for items you like by just encircling. Definitely recommending this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy refurbished!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously an Apple user, this was a relatively easy and beneficial switch for me. A feature I’ve loved so far is the ability to adjust the max sound via my google pixel for a better experience in poorer quality headphones. The camera quality is also lovely, it’s different but a prettier output in my opinion. Also it is good as new I have not noticed any issues in purchasing my phone refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Solid phone at a solid price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone with minor case scratches that are covered by a phone case I would have bought anyway. Works like a brand new one at a fraction of the price!

    I would recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 5 out of 5 stars

    Pixel 7 refurbished phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refurbished phone Pixel 7. Easy to use and to figure out. The Geek Squad did a fabulous job instructing me on my new phone. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is really good it works perfectly and the camera quality is amazing and all the qualities of the phone makes this a good buy for anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy refurbished again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone two days before a major cross-country trip when my old phone's screen shattered and I didn't want to travel with a phone in questionable condition. The return window for a refurbished product is two weeks. I almost immediately noticed a few issues that I hoped might resolve themselves. The biggest issue is that it randomly will not swipe to a different screen. The pull-down menu from the top of the screen works fine, it just won't swipe side-to side. Sometimes if I've opened an app from a folder, then I close that app and want to open a different app from the same folder, it will just continually re-open the initial app. Both of these issues are worked around by turning the screen on and off again, so not major, but I would have liked to have been able to exchange the phone for one that works properly, upon returning home. It's on me for not reading the return policy thoroughly before buying, but all the same, but I'm baffled as to how a phone with such obvious and consistent issues made it past quality control. I'm very disappointed and would not trust Best Buy's refurbished products in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 5 out of 5 stars

    Refurbished Google Pixel 7 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I elected to purchase a refurbished Pixel 7, the device looks and works impeccably - thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent BestBuy purchase with Google Pixel 7.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase at BestBuy, I loved this cell phone, I highly recommend it. I really love him.

    I would recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 5 out of 5 stars

    Nice looking, functional and a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I bought it knowing the new version was coming out and is get a good deal. I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Refurbished Google 7 looked brand new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked brand new. Great price and very quick shipping

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I LOVE it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone, to be a second hands phone its working hard

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very nice phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working really good, and it comes in nice conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A. Great.Deal! For An Even Greater Price! Great Phone!! Pleasantly surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect condition, got it all set up with a new phone plan easily and quickly. Just like getting it brand new but way more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Replaced my iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great condition product. Who needs an iPhone when you can get one of these for 1/3 the price.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty device

    Rated 1 out of 5 stars

    Mrs Angel S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it refurbished never got use it would not turn on took back to Best buy very disappointing even bought new case for it that would be a pain to return by mail done with best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used, scratched, and dirty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not refurbished. Just used, scratched, and dirty. Don't bother with a refurb from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Sean,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel