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Customer Ratings & Reviews

Your price for this item is $130.97
The comparable value price is $599.00

Customer reviews

Rating 4.2 out of 5 stars with 128 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the Geek Squad Certified Refurbished Pixel 7 128GB (Unlocked), particularly regarding its camera quality, battery life, and ease of use. Many are pleased with the phone's condition upon arrival, finding it to be like new. The processor speed and overall performance also receive positive feedback, with users noting its responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 128 reviews
  • Rated 5 out of 5 stars

    Like new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the fact that the charging cable was a long black one and a minor scratch that’s covered by the phone case anyway, there was no difference between this and a new phone. Overall a great deal. I’m now a fan of refurbished products after seeing the saving and the product quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Pixel 6 Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as expected. Fast delivery. Phone in excellent condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Traveler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phone and this was within cost. Geek Squad helped set up and was happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Pixel 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the device but mine came with small scratches on screen that could've been repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Phone Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was sketched out by the purchase because I had to pick it up from an outlet store which I've never been to. But the phone came perfectly intact and it has worked well. Thank you for this fast and easy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, the delivery was fast without problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Pixel 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in store, paid with cash. I was told it was unlocked. It was shipped to my home. When I turned it on and went through the setup. It has a message saying it was being managed by Google IT. It had a number to call so I called it. Google told me there was nothing they could do and I should return it. I love 45 mins away from any Best Buy. So I call geek squad said was told there was nothing they could do and I should reach out to Google. Told them I already have. To get a hold of Best Buy. Was told to come to store. They couldn't do anything in store either. Said I should talk to google. Once again I told them I already had. So i tried to return the phone. I was still in my return period. They couldn't refund my money. They said they didn't have enough. I should take either to another best buy. So i did. There I was told the same thing. That I would have to exchange it for something in the store. I was mad So i left. Now I'm stuck with this expensive paper weight that does nothing and no one seems to want to help me. They got my money and that's all they wanted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixel 7 is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, using it to type this up great price great specs. I don't have any of the battery life issues I've found people complaining about online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once again , i m.happy to trust on refurbished purchases, best buy is the best ,never get dissapointed , google is my new fav phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but dirty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, although the camera bar had some gunk in the corner. Great phone though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks and works like brand new. A tech guy told me about Best Buy refurbished phones being a great purchase and he was on the spot!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad reception that has nothing to do with phone se

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while to get the phone turned on & since getting it turned on we realize there's something wrong with the phone which is why it was probably returned. The reception is bad & it has nothing to do with the phone service bc I have the same service.. As far as it being a Google phone, my daughter loves all the different settings it has, they definitely not available on my Samsung or her dad's Apple phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Confidently buy it as you buy the new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing I can see that tells it is a refurbished phone. Buy it with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent phone, with great features; and you can't beat it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. First time to buy a refurbished phone, google pixel 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Pixel 7 Refubrished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refubrished pixel 7 product works excelent!! I am very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre quality for this price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a crack on the camera lens. Otherwise it is in good condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a Christmas gift, without realizing the return deadline was the day after Christmas. The phone does not work properly, is glitchy, and randomly closes out of all apps. Customer service has been no help since it is past the return/trade deadline (I contacted them 12/31). All they tell me is I have to bring the phone into a Best Buy store, which is not easy given how many are closing down, therefore having to travel to get to one. If you do want to purchase this phone, be mindful of the deadline! I will never purchase Geeksquad Certified Refurbished again. $390 down the drain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It unlocked but its a European model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone as it says unlocked which is mis interpreting as it doesnt work on US AT&T as this is a model from europe which as limited bands of network.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Kalyan,

      We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 7. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 1 out of 5 stars

    The phone was not unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful, this item is branded as "unlocked" but when I tried my SIM card I discovered it was locked by Spectrum Mobile. I called the mobile company and they told me the phone was locked because the previous owner had a due balance. There is a risk that this product is not Unlocked, i will try to get a refund

    No, I would not recommend this to a friend
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