The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,726 reviews
Rated 5 out of 5 stars
Very good system
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the user friendly of this Nest system. I bought 2 cameras and I love that I can see them from my Android cell phone anywhere and anytime. Battery last months with regular use. I usually charge them once every 60 days or when they reach about 75% battery. They charge pretty quick too. No issued with them. I recommend the Nest system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As someone who has the Nest IQ outdoor camera, you can only wonder what Google is up to… this is a step back as you can’t get continuous recording with out hardwiring it. The mounting kit is plastic and while it works it doesn’t seem sturdy. Additionally the user interface for Google home seems like it’s still in the beta phase. There are better options out there for this price.
Hi FlyingDutchman, thanks for taking the time to share your feedback. We regret to hear that Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
High quality smart camera
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
High quality, smart outdoor camera. It captures wide range
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased outdoor google nest/battery camera last December 2021. I was skeptical of battery life but so far very pleased. After two months of operation it still has %64 battery remaining. The camera goes into sleep mode thus conserve battery life until it senses motion. Mine sees a lot of motion there justify battery usage. I recommend this product .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since Google bought Nest I've been very frustrated. These cameras have a ton of issues - spotty WiFi connection, slow to respond, terrible app interface and a horrible app in Google Home. Battery life is not good - averaging only 5wks before a recharge is necessary. Not too happy with this purchase. But, they sure look cool.
Hi osbrown, thanks for informing us about the issue. We're sorry to hear that you're not happy with the issues you are having with Nest Cam (Battery).
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home.
The battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios: Busy: About 1 month battery life (About 25 - 30 recorded events per day) Typical: About 2.5 months battery life (About 13 - 16 recorded events per day) Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We'd like to help you further with your support needs if the issue persists. Please feel free to contact any of our support agents here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Nest Cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Cameras...Awesome quality and notifications.
Hi Mario, thanks for sharing your amazing views with us. We're sorry to hear that you find the older Nest cameras better than Nest Cam (Battery).
If you're willing, we'd like to learn more about your experience. This will give us a better idea on how we can provide better products and services for you and all our customers. This will also enable us to provide you a better experience. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome picture and picks up EVERYTHING. Love this setup
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cameras work ok. Videos are crisp clear. But camera mode is always in “IDLE” mode in Google Home App. If you’re used to the NEST app, Google Home app is VERY different!!!! These cameras also need to be charged every week or so. BEWARE
Hi KrissyB, thanks for your feedback to let us know of your issues with using the Nest Cam (battery), and we’re sorry for not having the ideal experience we want to share with you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. This means you get a simpler interface and a simpler way to connect all your devices into a single environment.
Nest Cam (battery) will go into idle mode whenever it's running on battery. To stream live video in this case, you'll first need to tap ""Live video"" for your camera in the Google Home app. If Nest Cam (battery) is wired, the live video will stream without needing to tap the option. Connecting your camera to a power outlet with the included or optional power adapter will also keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and the battery backup keeps it operating during a power outage. My only complaint is I still think the old Nest app provides more features than the Home app. And this camera does not work with Nest.