Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11201934
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, great picture even at night and the battery life is also really good as well.
I would recommend this to a friendDon’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like these battery camera because the only record when THEY detect movement and I want continuance recording
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, KellyB. We’re sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. You can get continuous recording by being connected to a power source and subscribed to Google Home Premium. For more information, here’s a link: https://support.google.com/googlenest/answer/9681538
Still a good camera!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agree with everyone else about the horribleness of the google home app but this is still a great camera. They are much more responsive with notifications than the older cameras.
I would recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for keeping an eye on my house while ik at work. The mounting was incredibly easy and it looks great.
I would recommend this to a friendDon’t do it. Go with another brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I stayed with Ring. Google nest cameras are junk. Even with excellent WiFi coverage in your house, these cameras sure do lose connection a lot. So much so that if you have an emergency where you need footage of a crime, especially one in progress, don’t count on these to give you 100% liveview without interruption. Don’t get me started on the nationwide complaint about the floodlight camera this last year having blurry video during night time- all because of a horrible update from Google- that issue took months on end to fix, and still isn’t near the clarity during day time use. You cannot opt out of updates as well. The features are limited if youre used to RING cameras. The dashboard needs a lot of work. Having to click 4 menus to change your area where you want the camera to catch movement is annoying- if you lose connection, you’re unable to change anything. Again, goes back to the horrible WiFi reception these have. I use 100% Google WiFi products, specifically their mesh system, and these cameras constantly drop live video feed, both in the dashboard and while viewing a camera individually
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Austin. We’re sorry to hear about your concerns with your Nest Cam (battery) and this is not the experience we want you to have. Your feedback is appreciated and we have taken note of it.
We recommend checking for objects such as mirrors and refrigerators between the cameras and your router as these items could block the connection. If you have a good Wi-Fi connection but the camera is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your camera should not be exposed to direct sunlight
- Avoid placing your camera near objects that can cause overheating like light bulbs, lamps, large equipment/appliances, air vents, etc. Your camera needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
- If mounted outdoors, you can install it under an eave or overhang, or even install a small shade above it.
It's important to us that we provide you with the best help possible and identify the issues with connectivity. We recommend that you reach out to our support specialists at our Google Help Page: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to function well and seems durable. Only wish they were water proof and not just water resistant.
I would recommend this to a friendNot practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last long. Since you pretty much have to plug them in every other day, they are not wireless. They shape of the camera looks chic, but it is not practical. Hard to face camera in exact direction of your choice due to it’s shape. Placement of charging cable is poor as well. When the camera is plugged in, you have limited options on positioning. Since the camera does not hold a charge for long, it must be plugged in often.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Chel, thank you for sharing your feedback on your Nest Cam (battery) and we're sorry to hear that your experience with the device didn't meet your expectations when it comes to the overall design and battery life of the device. We suggest checking the link here that may help with improving the battery life of your device here: https://support.google.com/googlenest/answer/10901611
Another option we may recommend is getting the Nest Cam (battery) Weatherproof Cable which helps provide a continuous power source for your device. If you need further assistance please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Items missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no charging cable in the box. The package had a checklist which said cable is present . But none received. Called their customer support and supervisor team several times and asked for help. But no one helped. Poor experience and pathetic support. Overall what a bad experience
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, James. Thanks for bringing this to our attention and we’re sorry your experience wasn’t the best. We’d be happy to help and find a resolution for you — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
killer camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly amazed this setup show’s amazing quality and battery life I now have 6 total setup was super simple and they work great
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service and the camera work well I will say have great WiFi service
I would recommend this to a friendBest camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first and definitely not my last one of the top 3 on the market
I would recommend this to a friendUseful cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 7 of these Google cameras to install around the house and inside the garage. Very quick to alert me to whatever the objects I had setup for, no false alarms at all.
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all nomissues with the camera set up. Wish they had 4k versions though.
I would recommend this to a friendNot compatible with Nest mobile app
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an existing Nest ecosystem user, do not buy any new google nest cameras. For some reason, they aren't compatible with the Nest App. You will need to use the Google Home app. However, the Google Home app UI is horrible. What's even more odd is that the new video doorbell and YaleXNest smart deadbolt work with the Nest App. It sucks that you can't use the Nest App as it's way better than the Google App.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SeattleGuy77, we really appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app but are sorry that it was a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We're always here to help you improve your experience. If you have any issue with your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
wish i had the nest iq outdoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the camera itself is just ok. the app is garbage. i have nest hello and nest indoor, and the nest app is superior to that google app. i can still use the nest app for my other to devices. i had both apps open on two different tablets, and for some reason the google app would constantly say connecting, or something went wrong, while the nest app continued working properly. and yes the app itself is enough for me to return (or atleast thinking about it since i have 1 month to try out). REALLY REALLY wished i hadn't took procrastinated on the outdoor nest iq that it passed by and now im kinda stuck with this device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback to let us know of your issue with the Google Home app for your Nest Cam (Battery). We’re sorry to learn that it’s an inconvenience for you.
Home App issues can be related to several reasons. We can try the steps below that may help:
- Make sure you’re using the most current version of the Google Home app on your phone or tablet.
- Make sure that your phone or tablet is up to date, with the correct Date & Time settings.
- Close other apps running in the background.
- Sign out of the Home app and sign back in.
- Restart your phone or tablet.
- Uninstall the Nest app and reinstall it.
- Try an alternate compatible phone or tablet if available.
If the issue persists after trying the simple steps above, we recommend getting in touch with our specialists using this link: https://support.google.com/googlenest/gethelp
Another great Nest product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.
I would recommend this to a friend
Awesome product!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect viewing angles, great clarity. Plus 10 days of continuous recording with nest aware…what more is needed?
I would recommend this to a friendEye in the sky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im able to monitor my rentals while being may miles away. Great peace of mind knowing they work and have a speaker and microphone
I would recommend this to a friendAs advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what i thought it would do! Not to keen on the Magnetic hold, but it does make it easier to direct the view.
I would recommend this to a friendGood camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, and works well. The 60 a year is a great price for facial recognition and a month storage of footage.
I would recommend this to a friend
