The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,717 reviews
Rated 5 out of 5 stars
Great quality!!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best cameras!! I must have bought at least 5 of these! Great quality and long lasting
This reviewer received promo considerations or sweepstakes entry for writing a review.
BestBuy, great. Nest customer service, the pits. Google discontinuing Nest service in April? I returned item. I can say much more but, I never get anything in return for my insight; just taken advantage of is all.
Hi there, WilliamB. Thank you for posting a review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. On April 8, 2024, Nest will discontinue support for Nest Secure. However, your Nest Cam will still work and will continue to support. Visit this link to learn more: https://support.google.com/googlenest/answer/10191961
If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Rated 2 out of 5 stars
returned to BB
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We could not get this to connect to our Google Mesh.
Hi asdf, thanks for letting us know about the connectivity issue with Nest Cam (Battery). We apologize for any difficulty you may have experienced.
Google Wifi Mesh works just like any other Wi-Fi mesh system, and the connectivity issue could be related to either of the following: - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. - You may also check for possible sources of interference such as the thick walls and appliances in your home.
If you still encounter the same connectivity issues, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Wonderful camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great outside and inside and long lasting battery
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is junk. Wish I would have read reviews before buying. It doesn’t hold a charge, doesn’t record and doesn’t connect to nest app. Can’t return as it’s past the 15 day mark… super disappointed!
Hi there, ChristinaM. Thanks for sharing your concern with your Nest Cam (battery). We're sorry to hear that you're experiencing some battery and recording issues. This is not the experience we want you to have. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Be honest
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asked Geek tech guy 2 questions, will my wyfi work with these out door cameras in the selected site , he said yes. 2nd question, since these are rechargeable, how often would I need to charge them, every 3-4 months …. Wyfi could never connect and fully charge last 48hrs :-(. I returned them.
Hi Honest, thanks for informing us about the issue. It's unfortunate that you already returned your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery) again, we´ll definitely do our best to provide you with a better experience. Our support channels are ready to assist you anytime here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Excellent
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the built quality and looks. But only negative is google home instead of Nest
Hi Arturo, thanks for sharing your feedback to let us know of your concerns with the Nest Cam (battery). We’re sorry to hear that the recording feature is below your preference and needs.
You can adjust the length of time for which events are recorded. The maximum event length defines how long your camera or doorbell will record each individual event. Here’s how to adjust the maximum event length: - Open the Home app. - On the home screen, select your camera. - Tap Settings > Video. - Tap Maximum event length and choose a longer event length.
Also, Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.