The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,717 reviews
Rated 5 out of 5 stars
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these cameras, can be a little tricky to get the hang of. Especially recharging them. I have to do often with activity.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I needed. Priced right and we're easy to install and set up. Using them for more than 10 days. Battery life is very good. Activity is normal and battery is holding. Purchased the covers/theft hoods also.
Crisp video. I am satisfied with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best camera for the front door/porch area. Good price & I used my Best Buy rewards towards it. I highly recommend it. Also, load the app & it clicks like a notification, similar to a text & you can see who is there & speak to whoever at the front porch. I love it!
Hi Sanat, thank you for sharing your review. We're sorry to learn that you're experiencing battery issues with your Nest Cam (battery). We'd like to know more details about this issue as well as why it doesn't work in cold weather so we can better identify the cause and provide you with some troubleshooting tips that may improve your experience. Please contact our support specialists so we can further assist you with your concern. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great! Picture quality is great for a camera! Worth all the money
This reviewer received promo considerations or sweepstakes entry for writing a review.
From a hardware standpoint these are great, the magnetic mounts work well and the picture quality is wonderful. But like other google products, the software is irritating. Constant changes and updates, just integrated into google home for "simplicity", and pretty much worthless without paying for their Nest Secure subscription.
Google has also recently started shutting down older Nest products, so feels like its only a matter of time for these?
Thank you for providing your feedback. We greatly appreciate your insights, as they are instrumental in enhancing our products. Should you require additional assistance with understanding the functionality of the software in our Nest Cameras, please feel free to reach out to our Help Center or contact our support team directly: https://support.google.com/googlenest/gethelp?hl=en We’re always happy to help!
Rated 3 out of 5 stars
Not satisficed with my security camera purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was sold something different then what I asked for. I was told I was buying Security Camera that would be hard wired not requiring recharging a battery. What was installed were battery operated cameras requiring recharging. They are ok but the battery charging looks like it will occur about every 4 weeks.
Hi there, thanks for sharing your experience about Nest Cam (Battery). We’re sorry to hear that you got an incorrect device.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios: - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day). - Typical - About 3 months battery life (about 9 - 12 recorded events per day). - Quiet - About 7 months battery life (about 2 - 4 recorded events per day).
We recommend contacting BestBuy about their return/exchange policy. You may also contact our support team for further assistance with your concern, by simply reaching out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Picture, sound, everything is perfect
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The over all camera works great. But if your expecting the camera to show up in the nest app your going to be highly disappointed. You also can't get this camera to stream to nest hub max or onto a Google TV like nividia shield.
This camera only shows up on Google home, and only on your mobile. Can't view from pixel book either.
The nest to Google home migration is a hot mess and I was looking to go Google all in all cameras , but not now If I can't stream on TV and completely upsetting.not even on nest home max.
I will be returning because of this.
Hi Ninjaneer, we appreciate your feedback. We're sorry to hear about your disappointment with the Google Home app, and that you're planning to return it.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
We value your feedback and we'll make sure to pass them to our product team, since we're always searching for ways to improve our products and services. We’d also like to learn more about the migration issue you encountered, and see how we can improve your experience. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Good Camera with google system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality! Clear picture but connection sometime drop need more work
Hi Tank, thanks for your feedback. Battery life of your Nest Cam will depend on factors including activity, temperature, and camera settings that you select. You may extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day) Typical: About 3 months battery life (about 9 - 12 recorded events per day) Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
It only takes around 4-5 hours to fully charge the Nest Cam (battery). The Google Home app shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to charge.
We greatly appreciate your feedback as it helps us better understand our customers’ preferences and needs. For issues with the performance and features of the Nest Cam, please let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp