The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,717 reviews
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Standard Google outdoor battery camera. Excellent images.. Voices are clear with no excess noises like on a ring camera. Google products.. Can't go wrong
Hi there, ChrisJ. We appreciate that you like the functionality of the Nest Cam (battery). We hear your concern about its battery life.
The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611
Meanwhile, if you think that the battery life is significantly lower than expected, we welcome you to contact us anytime so we can investigate and help improve your experience, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Security Cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Google cameras and received the best customer service from Best Buy. I received all the information that I needed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly recommend this battery Google Nest camera. The battery when fully charged will last months and it is so easy to set-up. Provides exceptional quality video and history with Nest aware.
Hello there, Paul. We’re sorry to hear you're having some trouble with your Nest Cam (battery) detecting and recording events as expected. What your camera picks up depends on your chosen settings. You can customize which events are detected and recorded (people, movement, packages, etc.). Using activity zones to focus on specific areas can also improve things. If you're still having issues, reach out to us anytime and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply excellent, works perfectly in any ambient (interior/exterior).
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed. I have 1GB Wi-Fi speed. I bought this camera a few days ago. I am very disappointed. It is problematic trying to get a live view once battery percentage drops below 70. Also, at night, the video feed is in BLACK AND WHITE, even though there is a bright porch light somefour feet away!!! (What is up with that?) I have a Ring Doorbell located three feeet away; it has no problem providing clear colr video. I am searching for a different camera, as I will probably retun this pathetic device.
Hi trosoft, thanks for posting your feedback about your experience with using the Nest Cam (battery). We’re sorry to learn it’s a disappointment for you, and this is not the kind of user experience we want you to have. We understand your decision to return, but if you’re willing to give us a chance to help, you may visit us anytime at the Google Nest Help page for assistance and guidance: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Better than blink and others for sure worth the it
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice packaging and quality camera. Better than blink and others
This reviewer received promo considerations or sweepstakes entry for writing a review.
Read lots of commentary about battery life. Battery life is fine… been using them for weeks and both batteries are still at 70% or better. Video quality and face recognition are excellent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Firstly, let me say that this device has lots of pros. The ability to have a battery powered security camera which I can install anywhere is very nice. Some folks have complained about the video resolution but I personally find it adequate.
HOWEVER, there are a few limitations that are infuriating. The fact that this is a Google NEST camera but doesn't allow you to use the NEST app is very annoying. Instead, you are forced to use Google's clunky and half-baked "home" app which is slow, buggy, and allows for limited customization. Secondly, there is a subscription fee if you want this camera to be useful at all, which I really wouldn't mind, except that it is shockingly overpriced.
Hello VermontAviationGuy, thank you for posting your review of your Nest Cam (battery) here. We're sorry to hear that your experience has been less than ideal when it comes to using the Google Home app for the device. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance or have additional questions about Nest Aware, we recommend that you reach out to our support specialists and let us help you in finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
safety first everyone
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
safe and secure for our airbnb in nashville. Have a bunch of them happy with it