The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,727 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nest Cam Outdoor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent. Simple set up. Works great. I would recommend it to everyone.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return these units. I wish Googe made the following limitations extremely clear before I wasted my time
- 2 pack camera only comes with 1 cable
- 10 minute person notification for alerts. Will not be alerted if someone breaks into your home less than 10 mins after you leave
- on battery mode, PIR sensor used to waku up camera seems to have a distance of 10ft (maximum sensitity). Too short as a thief will not be detected until they are out of frame if they walk quickly
pluses:
unit feels very high quality and magnet is very very strong
Hi there, thanks for taking the time to share your review on the Nest Cam (Battery). We’re sorry for the inconvenience these issues may have caused you, and we understand your decision to return it.
Nest camera notifications are a little different. Because we don’t want to bombard you with alerts, you might get fewer than you expect if your camera is pointed at a busy spot. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If there’s a need for more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5 m or 10 m) to keep your Nest Cam connected.
Your feedback is important as we always aim to improve our products and services. If you’d like to try the new Nest Cam again in the future, we’d be happy to help improve your experience by visiting us here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
NO vehicle detection at night
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cameras work great in the daytime, but at night the camera over my garage does NOT detect vehicles. This is a MAJOR flaw.
Hi there, thanks for sending in your review. We're sorry to learn that you're experiencing some difficulties with your Nest Cam (battery) when it comes to motion detection. The camera is designed to analyze its video data for people, animals, and moving vehicles even at night. We'd like to know more details about your Nest Cam so we can help identify the cause of the issue and provide you with helpful troubleshooting tips that may improve the performance of your device. Please contact us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Security reliable
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy and wireless as well . Easy to install. Peace of mind
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always Dysfunctional, & Always Says Offline. Can’t Watch Live Footage. First One Crapped Out After 1yr, Used My Warranty, Got A New One For Free. Second One Crapped Out After 12 Days. Went To Best Buy (which they’re amazing!) & Swapped It Out Yet Again (Because It Was Still Within The 14 Day Return Window)… Got A Third New One & Craopex Out After 30 Days!!! Went Back For A Full Refund. Do Not Buy The 2nd Generation Battery Wireless Option Ones!!! They Suck….
Now I Highly Dooooo Recommend Their Wired Nest IQ 1st Generation w/ Face Recognition 4K Outdoor/Indoor Cameras!!! I Have 2 Of Those For Over 6yrs Now & Absolutely No Complaints, Except The Fact That They Discontinued Them!!!
Hi there, DianaRodriguez1984. Sorry the Nest Cam (Battery) didn’t quite work out for you. Your feedback is important to us and we’d to learn more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Google Nest Cam
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This google-nest-cam-battery is a great buy. After my first one, I bought a couple more afterwards.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good cameras that can be placed on stucco. Recharging them is easy to pull and place back on.
The cloud recording has be slow to record and not record certain events.
Hi Kwan, thanks for your insights. It's great to hear that you liked the design and easy recharging feature of Nest Cam (Battery). However, we're sorry to hear that you found the cloud recording to be slow and that it doesn't record certain events.
We recommend checking your network for possible congestion. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
Video recording is triggered by motion detection on Nest Cam (Battery), and this can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below: 1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap. 2. Change the angle of your camera and account for the lighting in the surrounding area. 3. Restart your Camera.
If you still encounter some difficulty with the video recording even after following the steps we provided, please consider contacting our support team so we can assist you with your support needs here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Good product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible product. The one issue I have are the lights are sensitive so bugs and squirrels tend to trigger them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These three cameras work very well providing surveillance for the outside of our Alaskan home. I installed one in the shed. The other two are covering the entry doors of our home. The battery powered cameras allow for flexibility as to where they can be installed. The battery life is very reliable.