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Customer reviews

Rating 4.1 out of 5 stars with 2726 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,726 reviews
  • Rated 4 out of 5 stars

    Google Nest Cam Indoor/Outdoor Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can miss activity at night, and the battery life is a bit lower than I had anticipated. Otherwise, very pleased.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, FredR. Thanks for sharing your concerns about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. The battery life depends on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Also, the Nest Cam (battery) is designed with versatility since it’s an outdoor/indoor battery powered device. It can be used with a set of various power accessories including two weatherproof cables with power adapter (sold separately), of 16 ft and 33 ft in length. If you find it more convenient connecting to continuous power that will keep the battery charged, which is required to get 24/7 video history if you have a Nest Aware Plus subscription, we suggest using the weatherproof cable since the included power adapter is not intended for outdoor use.

      Feel free to let us know by visiting us at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Such a good camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing decision buying it! It bas great quality of video. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up. I put it off thinking I would need to drill holes and mount it but I was wrong. The magnets are very strong and the battery lasts for a month or more depending on how often you use it. The magnet on the base holds very firmly to any metal and the camera attaches to the base with magnets as well and you can position it however you need it. It charges very quickly and lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and definition. The camera was easy to set up and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Are Awesome Work Perfectly And The Young Man That Helped Us In Your Store Was Very Knowledgeable And Helpful And Kind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had a issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these cameras around the house. Slowly been replacing the old nest cameras. I just wish they had the same fuctions as the old nest cameras but the new features are good as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hardware but worst software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Google home user interface is so bad compared to nest user interface.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, PremS. We recognize that migrating from the Nest app to the Google Home app involves a transition, and we are committed to making this learning process as easy as possible. The Google Home app provides a central location to manage and connect with a broad ecosystem of devices, including speakers, cameras, thermostats, lights, and many other products.

      Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en

      If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera overall. I would expect better video quality in 2021 for this price. Battery life is too short as well. In the end I bought 3 and need them so worth it.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Ryan3000, thank you for posting your feedback. We’re glad to hear that you like the new Nest Cam (Battery). Your feedback is important to us, as we're always working to understand our customers' needs and expectations. It will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. You can contact us by this link: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Decent Camera for most

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good camera. Not as good as the old nest cameras but still decent for most people. The only downside is you have to use the god awful atrocious Google Home app. Get a bridge to use the Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Asymptote, thanks for posting your feedback about the Nest Cam (battery) and the Google Home app, and we’re sorry to learn it has not met your expectations.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Also, Google accounts come with the added benefits, such as one account to sign into both the Nest and Google Home apps, automatic security protections, your Google Nest devices and services working together, and more.

      We're always here to help you improve your experience. Our dedicated support team can guide you with using your Nest camera effectively in the Google Home app, and you'll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not quite a finished product unfortunately

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these SO SO badly. We need more legit battery-operated cameras in the market. We are a Google Home home, and have lots of Google products that we love and use every day, but it's as if these were released incomplete. They are crazy heavy, the battery is terrible, and we had such poor interference with our ceiling-mounted LED lights, that the video would be nearly obscured with black stripes. We went through Google to get replacements, which we'll try out, but are not hopeful.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi SeattlePeople, we appreciate you posting your feedback. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. Your feedback is important to us as it will greatly help us to improve our products and services. We’d like to help you the best way possible. If you are willing, we suggest contacting our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Get it together google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible which is crazy because i love google products i have had many of their other cameras but these were the worse ive ever had they would never stay connected not even with motion do not buy these. I took them back and bought the eufy cameras and they work great will be switching to eufy products from now on

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Mike. Sorry to see the you ran into connection issues on the Nest Cam (Battery) — we totally get your frustration. Even though you returned the device, your insight is valuable to us and we'd like to hear more. Share your thoughts with our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    Works well but battery life could be much better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, mount, and get running but having to recharge every 10 days

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Todd. Thank you for sharing your feedback on the battery life of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good Camera, Wish it had better battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need. Itergrates with the google home app. But if its inside with moderate traffic battery does last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, vision night, face recognize and speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and ease of use once set up with the google app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand all the poor reviews. I just moved into my new house and went from Ring to Nest. I bought these battery cameras because where i wanted my cameras there was no power source anywhere near it. They work great and ive had no issues at all. The battery life is not an issue unless your trying to record 24/7. If you do motion only and create a zone and pick people and vehicles it will last for a month or 2 before needing a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality of camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security system. Love the camera. 100 recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work well, easy to setup and mount. Good quality video and sound. Good value, especially because they were on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, have to have strong wifi signal to work. Would have liked a second charging cable or USB c charging capability

    I would recommend this to a friend
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