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Customer reviews

Rating 4.1 out of 5 stars with 2726 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,726 reviews
  • Rated 5 out of 5 stars

    Sweet camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture always working great. Especially if you can keep it plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google cameras

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great, especially paired with a Google home nest. The night vision quality is also very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras. Easy to setup with the app. Great battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 3 cameras and had them installed by the Geek squad. Their service was e xcellent n ca.eras r working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job but better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little quirky but does the job. The Arlo Cams are better in my opinion especially the user interface much better. The battery is not the best either in high traffic areas..

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NATE, thanks for sharing your feedback and experience with using the Nest Cam (battery), and we’re sorry to learn your expectations are not met.

      The battery life depends on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611

      We’d be happy to share your feedback, about the user interface, with the right team for future improvement. We request your patience as we’re continuously working on bringing the full functionality to Google Home, and on a more seamless solution. In the meantime, if you need help with using the camera effectively in the Home app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great night vision. Able to zoom in and out also speaker is volume is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with easy set and installation. Highly recommend if you want one ecosystem and prefer the Google platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Cam. Great camera, battery last long and setup is very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with these after a month of use. Because they're battery-powered, I chose easily accessible mount locations so that recharging isn't a recurring miserable process. The video quality is a good as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for my purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very not impressed by how quickly the battery dies. It seemed to last longer at first and now I have to charge roughly every other day… but it is in my chicken run so I can check on them while I am at work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi APeake, thanks for your insights. We're sorry to hear that your Nest Cam (Battery) quickly dies out.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good camera, need to buy ac cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iverall a good camera. Hiwever, the camera used to come with the AC cord. Now it has a battery and if you want AC you must buy it separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but not so happy with the annual fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great video camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , clear videos and love to have all my smart items in one app , google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% my favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So clear and vivid. I love the sound quality and coverage of the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying these cameras. Good Quality easy-to-use Revi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Las mejores camaras ,se ven super claras y duradera bateria

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was concerned at first about battery life, but they actually last a few months. The quality at night is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can of course recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is easy to install and easy to use as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest users: might as well buy Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start and say I am a huge user of Google and Nest products. Some would even say fan boy. I've owned nearly every Nexus/Pixel, have several thousands of $ in Nest IQ cameras (indoor and outdoor) around my property, Nest Hub Maxes, multiple thermostats, Chromecasts etc. To say I'm all in on Google is an understatement to the point of cringe by my family of apple users. I have a large property and needed one area last covered by a cam which was inaccessible due to unavailability of a power source. I had been waiting patiently for Google Nest to catch up to competitors and offer a battery wireless cam. With that being said I don't I could be more disappointed in the new wireless camera. I excitingly unboxed and attempted to add it in the Nest app where I was forced to use the convoluted Home app. I knew there would be an issue when I realized viewing the new wireless camera was not available in Nest App. I am getting notifications from every other nest device in nest as I should and getting notifications for this single camera in the Home App. Extremely annoying as NEST is written all over the box. This might as well be a Ring camera if I wanted to get two separate notifications in two separate apps. I reached out to Google and in fact the new devices (wireless and floodlight cams) are not available in Nest. You will have to review recordings separately in each app. Seriously Google? Another annoying aspect is if you try to view this camera on the web version of home.nest.com if will not be available. If you looking for a single camera or not this deep into the Nest game it might be ok for you. I do however feel the night image quality hasn't improved and may have actually decreased between this and my non IQ wired outdoor nest cam. I am now worried how long the thousands I've invested in my property surveillance will be supported as Google is notorious for dropping support after a few years. You severely dropped the ball with this one, Google. Will be returned.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoogleSuperUser, thanks for the time sharing a feedback with us and for investing on Google products. We're sorry to hear about the issues with the Nest Cam (Battery). We understand how disappointing it can be when your device is not working as you expect it, and having to use two separate apps for your Nest cameras.

      New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. As for the web version, we’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience.

      We appreciate you for being a Google advocate, and your input helps us better understand our customers’ needs and preferences better. We hope you give Nest Cam (battery) a chance as we're always working to improve our products and services. If you have any questions or concerns, we’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

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